Arrears Officer

Call Centre Operative, Customer Service
£17,000 to £21,000 Per Annum
Contract Type:
Full time

The Just Recruitment Group is currently recruiting for a Arrears Officer Position working for a well established company based in Ipswich. 

Duties include: 

  • Taking debit card payments to clear arrears;
  • Organising mortgage installments by analysing income and expenditure forms;
  • Agreeing and formalizing arrangements with borrowers to repay their arrears.

You will be working on a shift basis as per the business opening hours. You will also participate in a comprehensive 6-8 week induction training course that will provide you with the skills, knowledge and expertise to perform your role to the best of your ability. 

Key Skills: 

  • Demonstrates sound moral and ethical principles at work;
  • Honest, trustworthy, demonstrating integrity and professionalism in the workplace; 
  • Co-operative, supportive of others and respectful with borrowers, clients and colleagues; 
  • Effective team member who thinks logically and objectively; 
  • A positive, productive and proactive approach to work and building relationships.

Hours and Environment 

  • Working a core 37.5 hour week 

The business is open from: 

08:30am until 20:30pm Monday to Friday 

09:00am until 13:00pm Saturdays (paid overtime)