Our client is the World’s leading provider of mobile healthcare facilities. We are proud to be working alongside them in order to recruit for their offices near Colchester, Essex.
The role of Business Support Administrator is an important role within the company and we are looking to speak to strong candidates with a demonstrable background within a similar role.
To provide support to the Operational Solutions and wider business teams, ensuring end to end administrative provision. Take responsibility for administering governance systems to ensure that the Company is fully compliant across a range of processes, maintain reporting systems and associated documentation. Ensure seamless administrative support in relations to operational activities, including but not limited to unit deployment and cyclical audits. This role will involve cross functional support between the Colchester and Gloucester offices.
Prepare operational delivery meeting / exit meeting documents.
Support with the preparation of units for new contract deployment, including the production of associated paperwork, administrative boxes, and relevant literature.
Collate data from various weekly and monthly reports and/or audits, ensuring audit matrix is updated as appropriate, and records are saved systematically.
Generate reports and documents as required
Collating monthly and quarterly governance report, supporting in the generation of content and documentation as required.
Maintain the policy and procedure library ensuring policies are reviewed and circulated appropriately.
Maintain incident reporting system, working with the Company Management as appropriate.
Assist in ensuring compliance to the Care Quality Commission/ISO standards.
Be first point of contact for new clinical recruits.
Organise and maintain records for statutory training for the Clinical staff.
Update intranet with relevant documents, announcements and communications, as required.
Support in all areas of business administration, collaborating with colleagues to improve and modernise processes and procedures.
Be first point of contact for inbound calls to the office, dealing effectively and efficiently with each interaction.
Provide ad-hoc support in terms of meeting minutes and actions, as requested.
Comply with the Data Protection Policy and new legislation for GDPR.
Attend meetings as required.
All duties will be conducted in accordance with the relevant legislations and policies, including but not limited to Health and Safety at Work Act, C.O.S.H.H., Manual Handling, Infection Control, and Data Protection.
Knowledge, Skills, Training And Experience:
Have good interpersonal ad strong written and oral communication skills.
Can build good relationships with all levels of staff in all departments, to provide an excellent level of service.
The ability to remain calm, positive and effective under pressure.
Excellent computer skills with experience of managing data bases, and advanced Word and Excel skills.
An enquiring/inquisitive nature, and ability to dig deeper into requests to gain understanding.
Able to prioritise, and have excellent time management skills
Pro-active, self-motivated and experienced in managing multiple priorities.
Ability to work pro-actively and without regular supervision.
Flexible approach to work.
Organised, methodical with a high level of attention to detail.
Team worker with the ability to establish good working relationships with a wide range of colleagues and external customers/suppliers.
Knowledge of Quality Management functions and Quality Standards, ie ISO9001.
Holds a driving licence and prepared to undertake occasional journeys on Company business, inc. holiday/sickness cover in either location.
Flexibility to work additional hours and at different site when required.
Enthusiasm and willingness to learn.
A strong commitment to the high standards and ethos of the department and to the vision and values of the company.
Would you like to find out more? Apply today to include a covering letter and full resume and we shall be in touch to discuss in more detail.