Customer Service Administrator - Transport

Reference:
905658
Sector:
Customer Service
Salary:
Salary negotiable
Town/City:
Dunmow
Contract Type:
Full time

The Just Recruitment Group is currently recruiting for a Customer Services Administrator for their client based in Dunmow, Essex. 

The position will be based in the Transport Operations department and would suit someone with strong customer service skills who has gained experience working in a distribution environment. 

Working hours are Monday to Friday 8.00 am - 6.00 pm - 1 hour lunch. 
Would suit someone with experience working in a transport office. 

Role will involve: 

Updating job specific information onto a computerised system;
Chasing the client for any outstanding information required;
Communicating with client as soon as the sales team passes through the job booking; 
Updating the client on progress of their respective booking; 
Liaising with the client by telephone and email with respect to any additional charges / cancellation; 
Filing client and associated paperwork; 
Speaking to drivers / service agents when required;
Maintenance administration and management; 
Dispatching job information to drivers when required;
Scheduling work to drivers when required; 
Planning daily deliveries when required. 

For more information on this position, please contact Just Recruitment Group Ltd, at braintree@justrecruitment.co.uk or telephone 01376 528660 quoting job reference 905657.