Customer Service Agent

Customer Service
£16,575 Per Annum
Contract Type:

If you are Enthusiastic with a bubbly personality and have the ability to communicate professionally via telephone and email we would love to hear from you !!

Our client based in the Colchester area are recruiting for a Customer Service Agent to join their buzzing team! 

Duties include:

*Managing customer queries via telephone, email and live chat on a day to day basis
*Updating customer's orders and accounts via online and in-house databases
*Checking and amending live orders were appropriate
*Liaising with couriers via telephone and web regarding customer's deliveries 
*Delivering a first-rate customer service experience in all cases
*Keeping emails up to date with a response time of 1 hour 

Ideal candidate:

*Enthusiastic and bubbly personality 
*Ability to communicate professionally via telephone and email 
*Strong team player and flexibly in regards to working hours 

37.5 hours per week 
Free parking 
£16,575 with increase after 6 months, 1 year and 2 years