The Just Recruitment Group are currently recruiting for a Swedish Speaking Customer Service Agent based in Colchester.
This is a fantastic opportunity to work in an international team all working towards the same end goal - exceptional customer service to be proud of.
*If you are applying for a multilingual role, both written and spoken language fluency is essential.
- Managing customer queries via telephone and email on a day to day basis.
- Updating customer's orders and accounts via online and in-house databases.
- Checking and amending live orders were appropriate.
- Liaising with couriers via telephone and web regarding customer's deliveries.
- Delivering a first-rate customer service experience in all cases.
What we are looking for in the ideal candidate:
- Enthusiastic and bubbly personality.
- Ability to communicate professionally via telephone and email.
- Strong team player.
- Flexible in terms of working hours.