Customer Service Agents - Italy, Denmark, France

Reference:
0002h
Sector:
Customer Service
Salary:
£17,000 to £19,000 Per Annum
Town/City:
Colchester
Contract Type:
Permanent

We are looking for enthusiastic and dedicated Multilingual Customer Service Agents to join a well established manufacturing company in the Colchester area.

The ideal candidate will need to be fluent in Italian, Danish or French.

You will be working in a vibrant and lively environment where proudly provide continuous support. This is a fantastic opportunity to work in an international team all working towards the same end goal - exceptional customer service to be proud of. 

Duties include:

  • Managing customer queries via telephone and email on a day to day basis
  • Updating customer's orders and accounts via online and in-house databases.
  • Checking and amending live orders were appropriate.
  • Liaising with couriers via telephone and web regarding customer's deliveries. 
  • Delivering a first-rate customer service experience in all cases.