We are looking for enthusiastic and dedicated Multilingual Customer Service Agents to join a well established manufacturing company in the Colchester area.
The ideal candidate will need to be fluent in Italian, Danish or French.
You will be working in a vibrant and lively environment where proudly provide continuous support. This is a fantastic opportunity to work in an international team all working towards the same end goal - exceptional customer service to be proud of.
- Managing customer queries via telephone and email on a day to day basis
- Updating customer's orders and accounts via online and in-house databases.
- Checking and amending live orders were appropriate.
- Liaising with couriers via telephone and web regarding customer's deliveries.
- Delivering a first-rate customer service experience in all cases.