Our client based in Little Braxted are looking for a Sales Executive/Order Processor to join their team! Monday - Friday 08.30/17.00.
Duties will include:
Quoting clients for UK embroidery, UK print and offshore orders over the phone or by email.
Taking responsibility for processing offshore orders with the factory.This includes:
? Checking the pricing before the order is placed.
? Checking the artwork and ensuring that we have all the information needed to process the order including pantone references and delivery details.
? Managing the order from receipt of the purchase order to sample approval, production and dispatch.
? all the information managing the order from receipt of the purchase order checking the artwork is correct through to artwork approval for production.
Ensuring documents and records are stored appropriately Responding to customer enquiries by email in a professional and efficient manner.
Answering telephone and dealing with client’s enquiries professionally and efficiently, or directing to the right department.
Maintaining offshore delivery schedule keeping clients updated on delivery times.
Supporting the sales team with Spec Samples which includes: producing ideas for graphic visuals using client’s artwork & placing Spec Sample orders with the factory.
Calling customers to follow up on quotes that have previously been made and weekly calls to the clients on the spec samples list.
Sending physical samples to customers by DHL when they arrive at the office.
Applicants should meet the following criteria;
Strong communication skills.
Confident with attention to detail.
Strong IT skills including Word, Excel and Outlook.
Excellent telephone manner.
Reliable and flexible.
Excellent time keeping.
Ability to work as part of a team.
Order processing experience.
Adobe Illustrator and Photoshop knowledge would be advantageous but not essential.
If you are interested then apply today or to hear more please call Abigail Webb on 01245 929 012!