Sales Office Manager

Sales & Marketing
£30,000 to £35,000 Per Annum
Saffron Walden
Contract Type:
Full time

The Just Recruitment Group is seeking a Sales Office Manager for a large company within a fast paced working environment who can offer leadership,co-ordination and take responsibility for reports, appraisals and reviews within a growth orientated business. 

Key Responsibilities 
• Performance management, informal reviews and formal annual appraisals with direct reports 
• Ensure shipments are in compliance with packing specifications and required dates 
• Provide the highest possible level of customer service 
• Manage team against forthcoming and current workload 
• Manage and resolve complex customer requests, complaints or escalations, and ensure corrective action is identified and embedded within processes 
• Report on performance metrics to management 
• Identify areas for improvement and drive improvement initiatives 

Person Specification 
• Excellent interpersonal and communication skills 
• Customer and results focused 
• Excellent attention to detail 
• Can do approach and ability to multi-task 
• Ability to problem solve 
• Forward thinking 

• Excellent leadership, interpersonal and communication skills 
• Experience of managing a team in a sales support environment 
• Qualifications in Export Process and Procedures 
• Excellent IT skills - Microsoft Office, particularly Excel 
• Proven experience of implementing change and improving processes 

With over 30 years experience delivering a quality temporary, permanent and contract recruitment service for Office, HR, Industrial, Technical, Engineering, Law and Finance, the Just Recruitment Group works successfully with an extensive list of local businesses, providing an honest, ethical and professional service to both candidates and clients. With branches in Braintree, Ipswich, Haverhill, Sudbury, and Witham we are positioned to offer services with Essex, Suffolk, Cambridge, Norfolk and the Home Counties.