Customer Service Administrator

Sector: Public Service and Administration
Salary: Competitive
Location: Outskirts of Sudbury
Role: Full Time
Contract: Temporary to Permanent
Job ref: 910676
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Just Recruitment is looking for a Customer Service Administrator on behalf of a company based on the outskirts of Sudbury.

The main purpose of this role is to service current and prospective customers by receiving and processing orders, enquiries and general information in a timely and courteous manner.

Duties will include:

  • Answering incoming calls, giving product information, lead times, dealing with general enquiries and queries, redirecting calls to relevant departments
  • Raising and inputting orders and proforma invoices
  • Raising quotations
  • Amending orders, as required
  • Scanning documentation
  • Liaising with Areas Sales Managers and responding to their requests
  • Arranging couriers and/or carriers as required
  • Any general office associated duties

Preferred experience:

  • Previous Customer Service Administrative experience gained within an office environment
  • Excellent telephone manner with the ability to communicate at all levels
  • High level of attention to detail and accuracy
  • Good working knowledge of Microsoft Office and experience of in-house systems
  • Ability to multi-task and prioritise own workload
  • Exceptional communication skills, both written and verbal

This is a temp-perm position.

Contact Shannon Mills to talk about this role on 01787 881962