Customer Service Representative

Sector: Customer Service
Location: Ipswich
Role: Full Time
Contract: Permanent
Job ref: 913420
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Just Recruitment is delighted to support a growing organisation based on the outskirts of Ipswich – actively seeking a Customer Service Representative to join its team.

Duties include:

  • Dealing with incoming calls
  • Making outbound calls to customers
  • Managing company inbox
  • Processing orders
  • Running reports using Excel
  • Updating spreadsheets
  • Dealing with inquiries and any issues which may arise
  • Providing product knowledge
  • Up-selling products
  • Updating the internal CRM system
  • Supporting the sales executives
  • Preparing and sending sales quotations to customers when required

Key skills required:

  • Confident telephone manner
  • Great verbal and written communication skills
  • Good attention to detail
  • Sales and customer service experience
  • Confident user of Word, Excel and Outlook

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Contact Jody Collings to talk about this role on 01376 517079