Data & IT Helpdesk Support

Sector: Information Technology
Salary: Competitive
Location: Norwich
Role: Full Time
Contract: Permanent
Job ref: 908765
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Just Recruitment is thrilled to be recruiting for one of the UK’s top 40 accountancy firms. 

They are looking for a skilled candidate to provide Data and IT Helpdesk Support in their growing practice in Norwich. You will act as the first point of contact for system users, so a friendly, can-do approach is an absolute must. A born problem-solver, you will have excellent IT skills and, ideally, knowledge of accounting/cloud software.

To be successful in this role you will need to be:

  • Great at organising people, tasks and workload
  • Adaptable and tenacious when working towards a solution
  • A good collaborator and develop relationships with people at all levels of the firm and with external training and service providers
  • A strong multitasker able to manage a number of different tasks to completion in a timely manner
  • An excellent administrator and able to observe a high level of confidentiality and discretion
  • Versatile, confident, enthusiastic
  • Possessing excellent attention to detail

Other desirable qualities include:

  • Experience in troubleshooting software within a Windows desktop environment
  • Experience of working within Cloud based systems
  • Experience of working in a Helpdesk capacity
  • The ability to diagnose and resolve basic technical issues

In return our client will provide an excellent salary. But they recognise that life is about more than just money. Our client believes a healthy work-life balance is pivotal to good performance, so flexible working options are usually available. In addition they offer excellent health benefits, social events, an award-winning wellbeing programme, and more besides. 

Contact Daniel Waters to talk about this role on 01473 259923