IT Support Technician

Sector: Information Technology
Salary: £18,000 - £25,000
Location: Braintree
Role: Full Time
Contract: Permanent
Job ref: 908302
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Just Recruitment is delighted to be recruiting for an IT Support Technician on behalf of a company based in Braintree, Essex.

This is an excellent opportunity to work within an organisation with a varied project workload and excellent scope for progression.

You will be assisting the Group Business Systems Manager with the smooth day to day running of the company wide business systems and will report directly to the Business Systems Manager and Directors.

Company Business Systems Include:

  • Microsoft Navision Dynamics ERP
  • SQL Database
  • Bespoke CRM Database
  • IP Phone system
  • CCTV

The main responsibilities in this role are as follows:

  • Provide full IT support to all users g. fixing basic computer issues
  • Create Excel based reports for senior managers
  • Install and configure new computers and infrastructure
  • Ensure firewalls and antivirus in good working order
  • Provide feedback to IT Business Systems Manager on current system
  • Suggest improvements to procedures, equipment, operating methods etc. to increase efficiency
  • Work to provide results in a timely manner in accordance with planned dates/times

Note: Training will be provided on specific systems but you should have a good understanding of IT software and hardware and be able to learn the roles above quickly.

The successful candidate will ideally display the following attributes:

  • Ability to plan and prioritise workload effectively
  • Strong team working and interpersonal skills but also able to work on your own initiative
  • Smart appearance
  • Organised and tidy
  • Ability to learn as you go
  • Ability to research problems on the internet effectively

Skills, Experience and Qualification:

  • Ideally have 5 GCSE’s including Maths and English and Science (C or above)
  • Ideally have 2+ years’ experience in a similar role, or other IT role
  • A strong working knowledge of Windows and MS Office
  • Experience in IT Business Systems
  • MS Office, Excel most importantly
  • Outlook / Exchange
  • Windows 10 Installation / Configuration
  • Candidates without these qualifications but who can demonstrate relevant knowledge and experience will be considered
  • NAV Dynamics knowledge / use
  • .NET / C# Programming knowledge
  • SQL Database management / implementation
  • Any coding language (python, Java etc)
  • Manufacturing processes
  • ISO and SOP

Hours of work:

  • Monday to Friday – 40 hours per week: 8.30am – 5.00pm
  • ½ hour lunch break 12.30pm – 1.00pm

The above hours are standard however; you may be requested from time to time to work additional hours to accommodate business needs or in emergency situations so a flexible approach is preferred.

Annual Holiday

  • 30 days per annum (22 days holiday with 8 statutory days)

Salary

  • Package commensurate with qualifications and experience
Contact Tracey Bates to talk about this role on 01376 517079