Sales Office Manager

Office / Commercial, Sales & Marketing
£30,000 to £35,000 Per Annum
Saffron Walden
Contract Type:
Full time

The Just Recruitment Group is supporting a very lucrative client from the Engineering sector located in Saffron Walden. They have an opportunity for an experienced Sales Office Manager to join their prestigious team. 

Key Responsibilities 

  • Performance management, informal reviews and formal annual appraisals with direct reports 
  • Ensuring shipments are in compliance with packing specifications and required dates 
  • Providing the highest possible level of customer service 
  • Managing team against forthcoming and current workload 
  • Managing and resolving complex customer requests, complaints or escalations, and ensure corrective action is identified and embedded within processes.
  • Reporting on performance metrics to management 
  • Identifying areas for improvement and drive improvement initiatives 

Person Specification 

  • Excellent interpersonal and communication skills 
  • Customer and results focused 
  • Excellent attention to detail 
  • Can do approach and ability to multi-task 
  • Ability to problem solve 
  • Forward thinking 

Essential skills

  • Excellent leadership, interpersonal and communication skills 
  • Experience of managing a team in a sales support environment  
  • Qualifications in Export Process and Procedures 
  • Excellent IT skills - Microsoft Office, particularly Excel 
  • Proven experience of implementing change and improving processes 

The ideal candidate will be a strong, confident person who is able to lead a team. Deal with objections and able to push the company forward. 

Salary £30,000- £35,000 plus company benefits and superb working hours. 

If you think this role could be the perfect position for you then please send your CV to: or apply online today!