Technical Customer Sales Engineer

Sector: Customer Service
Salary: Discussed on application
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: 911367
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Just Recruitment is recruiting for a Technical Customer Sales Engineer on behalf of a company based in Colchester, Essex.

This is an internal role and you will form part of a busy Customer Service Team, providing before and aftersales technical support.

Duties will include:

  • Providing a high level of technical customer service support to the UK
  • Providing before and aftersales technical support to both customers and staff
  • Arranging in-house training seminars on products for customers and staff
  • Working closely with Service Engineers providing support to all Service Department activities
  • Working closely with our Service Partner providing in-house support for site visit activities
  • Providing Service Partner Engineers onsite telephone support
  • Completing site visit reports received from Service Partners Engineers
  • Sizing products for customers application requirements
  • Providing quotations, following up the quotations and negotiating to win the orders
  • Working closely with our External Account Managers following monthly sales targets

Qualifications / Experience:

  • Proficient in English, both written and spoken
  • Be able to work in a structured way, precisely and correctly
  • Communicative and highly service orientated
  • Proactive in coping with existing or new activities
  • Identify customer needs and promote sales
  • Flexible, committed, open and good teamwork skills
  • Experience with MS Office programs such as Outlook, Excel and Word
  • Experience with ERP systems
  • Enthusiasm to learn technical aspects of our extensive product range
Contact Tracey Bates to talk about this role on 01376 517079