Accounts Administrator

Just Recruitment is working with a vibrant company built on the values of putting their clients first, providing the highest quality in service, and being a great team. They have big growth plans and are looking for an ambitious and talented Customer Account Administrator to join their growing team at their site in Earls Colne.

Duties include:

• Assisting with the onboarding of new clients, working closely with the management team
• Assisting management with client account health on the in-house system
• Support managers to build and maintain the client relationship
• Assist the management team with new client campaigns and procedures to ensure successful implementation and delivery
• Processing daily system errors
• Uploading spreadsheets to internal systems
• Providing software templates to clients
• Providing clients with regular carrier and courier updates, and updating internal software to reflect the changes
• Escalating issues to the relevant managers

Other responsibilities will include:

• Answering the telephone
• Replying to emails
• Meeting and greeting site visitors

Role experience and requirements include:

• An ability to learn new skills
• A desire to expand your work-based knowledge
• A desire to work in a team environment
• Outstanding verbal and written communication skills
• A passion to deliver outstanding customer service
• A strong willingness to be helpful to clients and an eagerness to solve any problems
• A can-do-attitude, with a hands-on-approach
• Knowledge of Microsoft Office, Excel, Word, and Web-based systems
• Ability to escalate issues using your own initiative
• Self-motivation
• Knowledge of order management software

Hours: 08.30 to 17.30, Monday to Friday, full-time, 40 hours a week.

This is an office-based with free parking on-site.

Please note: Due to the company’s location, you will need to have your own transport.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is working with a well-regarded business at the forefront of its sector, located in Haverhill, to recruit an Office Administrator to join their established and stable team on a full-time, permanent basis.

As an Office Administrator, you will play a pivotal role in ensuring the smooth operation of the fire safety maintenance services. You will manage the scheduling of engineers, coordinate service calls, and provide administrative support to ensure the clients receive timely and professional service.

Key responsibilities include:

• Plan and assign maintenance and service jobs to engineers, optimising their schedules for efficiency.
• Respond to emergency call-outs and coordinate urgent service requests.
• Act as the first point of contact for clients, handling inquiries and service requests professionally.
• Keep clients informed of scheduled visits, changes, and updates, following different client processes
• Prepare and distribute job sheets, quotes, and service reports.
• Manage inventory levels and order necessary parts or equipment for engineers.
• Maintain accurate records of visits, repairs, and client interactions in the **CRM system.
• Assist with building and maintaining audit folders.
• Liaise with engineers and management to resolve operational challenges.

Skills and qualifications requirements include:

• Proven experience in scheduling, administration, or a similar role, in the fire safety, maintenance, or service industry a bonus!
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.

Hours: Monday to Friday, 08.30 to 16.30 with a half-hour unpaid lunch (37.5 hours).

Currently based in Haverhill, moving in June/July to Linton.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is partnering with a well-established and successful business in Witham to recruit a Customer Service Administrator to join their long-standing team.

You will be responsible for providing a high level of customer service to regular customers and internal customers such as production, accounts, transport and the sales team. Work to key KPI’s to ensure the highest levels of customer service are maintained and improved upon.

Duties include:

• Vet customer orders ready for processing onto the system. This includes applying the correct delivery dates to suit the customer's requirements whilst ensuring it fits in with the production dates, capabilities and delivery areas.
• Answering the telephone within 3 rings and having an enthusiastic attitude to deal with and resolve customers' queries or issues in a timely manner.
• Proactively chase customers to resolve queries if they have not come back with a response. Ensure all verbal correspondence is confirmed in writing and the system is updated with correct information.
• Support the end-of-month invoicing procedure, investigate and find any missing delivery notes.
• Routinely speak to key accounts and regular customers to grow a productive working relationship with them. 

Key skills required:

• Exceptional customer service skills — you must have a friendly and positive phone manner.
• Energetic, self-driven and motivated.
• Excellent attention to detail.
• Ability to continually multitask.
• Ability to prioritise your time to plan and organise your day.
• Ability to learn and absorb information.

Hour: Monday to  Friday, 8.30am to 5.00pm.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is working with a growing organisation, with 2 sites across Essex and Suffolk, to recruit a permanent Warehouse Assistant for their team in Beccles.

The key purpose of this role is to handle goods within the warehouse, ensuring they are received, stored, and dispatched efficiently.

Key duties include:

• Unloading goods from delivery vehicles, verifying delivery documents, and checking for discrepancies in quantities or damages.
• Store products in designated areas, ensuring they are properly labelled, scanned and stored in an organised manner.
• Perform inventory controls using scanners or computer systems to maintain accurate stock levels.
• Accurately pick cartons according to customer orders, pack them securely for delivery, and load them onto delivery vehicles.
• Use warehouse equipment to move goods safely and efficiently.
• Work as part of a team to complete tasks and ensure the smooth operation of warehouse activities.

Key requirements for the role include:

• Previous warehouse experience preferred.
• Manual handling, including lifting, bending, and stretching, so a good level of fitness is important.
• Accuracy in picking and packing orders is crucial to avoid errors in deliveries.
• Ability to work effectively as part of a team in a fast-paced environment.
• Familiarity with inventory management systems and basic computer skills is beneficial.
• Experience operating lift trucks such as VNA, Reach, Counter Balance, Order Picker, and Power Pallet Trucks is beneficial; however, training will be provided.

Working hours are from Monday to Friday, 8.00am to 5.30pm.

Free parking is available on-site.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. 
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is working with a well-regarded business based in Witham to recruit a 7.5t Driver.

Duties include:

• Carrying out daily vehicle checks as required using correct documentation in accordance with the company’s policy and processes.
• Informing Directors of any defects as soon as possible.
• Establishing, developing and maintaining positive customer relationships.
• Ensuring compliance with relevant Road Transport Legislation using analogue and digital tachograph equipment and relevant company reporting procedures.
• Ensure timesheets are completed accurately, including all relevant details such as breaks, driving hours, and duty times, in full compliance with driver hours regulations.

Driving duties will require overnight stays away from home due to long-distance driving (i.e. Scotland). There is recompense for these overnight stays, which is paid per company policy

Role requirements include:

• Driving experience, including:- Full UK Driving licence (inc. 7.5 tonne vehicles).
• Must be Driver Certificate of Professional Competence qualified (Driver CPC qualification for professional lorry drivers).
• Demonstrable flexible, adaptable and positive approach to prioritising tasks and working under pressure to meet tight deadlines.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.