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Haverhill

Crowland House
Haverhill
Suffolk
CB9 9LA

Sudbury

6 The Cloisters 
Sudbury
Suffolk
CO10 2YR

Head Office

Tavern House
Ardleigh
Essex
CO7 7RS

Ipswich

7 High Street
Ipswich
Suffolk
IP1 3JZ

Witham

Crispin House
Witham
Essex
CM8 2UR

Haverhill Ipswich Sudbury Witham Head Office
Crowland House 7 High Street 6 The Cloisters Crispin House Tavern House
Haverhill Ipswich Sudbury Witham Ardleigh
Suffolk Suffolk Suffolk Essex Essex
CB9 9LA IP1 3JZ CO10 2YR CM8 2UR CO7 7RS
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Jobs currently available

New job
Care Coordinator
Sector: Healthcare
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: BUC-CC
About the role

Back Up Care is recruiting for a Care Coordinator for their Colchester Office to work on the busy Healthcare desk.

Previous experience in scheduling care and support staff would be preferred and a healthcare background is an advantage. You will be extremely confident and well-presented and be able to use your own initiative.

This position will involve working alongside the Office Manager, supporting them with the day to day running of the desk.

The role will include:

  • Registration interviews with potential new candidates, and completion of all necessary compliance documents for successful candidates
  • Booking clients rotas to relevant active care staff, and ensuring that all care staff availability is booked to full potential
  • Service calls to clients that are using service meetings to ensure current clients’ needs are being met by Back Up Care
  • Telephone calls to prospect clients
  • Email and Mailers sent to prospect clients
  • Source leads for possible new business
  • Sales calls to obtain new business
  • Sales meetings to obtain new business
  • Ensure specialist software is updated with carer and client information and all bookings are entered onto the system
  • General administration duties
  • On-call rota duties

This requires you to work at an extremely fast pace, placing candidates into both temporary and permanent placements to match their qualifications, skills and experience.

There is a large amount of telephone calls liaison with candidates and clients, therefore excellent clear communicational skills are a must and excellent interpersonal skills are essential.

Other essential skills are:

  • An ability to work as part of a team and as a lone worker
  • A proven ability of effective time management and organisational skills
  • Excellent administrational skills are vital and attention to detail ensuring all candidates are compliant prior to assignment
  • Due to the requirements of the role, a driving licence and access to a vehicle for work purposes is essential

Holiday entitlement:

28 days holiday including public holidays, increasing to 33 days after 2-year service.

If you wish to apply for this role, please forward your CV to emma.brown@back-upcare.co.uk

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New job
QA Manager
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Saffron Walden
Role: Full Time
Contract: Permanent
Job ref: 910873
About the role

Our client is seeking an experienced Quality Assurance Manager to join them on a permanent, full-time basis. This opportunity offers stability, longevity and professional development.

Reporting directly to the MD, the Quality Assurance Manager will be responsible for:

  • Maintaining and improving the Company's Quality Management System and ensure internal compliance
  • Working with all departments to ensure their procedures are being followed and to improve their internal and cross-functional processes and procedures
  • Ensure that the quality of current and newly introduced products is compliant and traceable
  • Coordinate Quality activities with all over departments
  • Develop and improve quality relationships with all customers of the Company
  • Responsible for all Quality activities and personnel in the Quality Department for the Company
  • Provide strong leadership in the day-to-day operations of the Quality department and mentor the members of the team
  • Establish performance goals for all departmental employees and monitor performance on a continual basis
  • Oversee all hiring, appraisal, training and discipline of Quality personnel
  • Member of the Company's Management team
  • Produce the Quality element of the company's annual Budget
  • Formulate the departmental strategy aligned to the overall Company strategy
  • Embed a Continuous Improvement culture within the Quality Dept and contribute to the Continuous Improvement programme across the site

Requirements:

  • HND or equivalent qualification in Engineering or a related technical field required
  • Minimum 5 years experience in a Manufacturing environment
  • Ability to articulate (verbally and in writing), defend and negotiate Quality expectations with internal and external customers at all levels of management
  • Good interpersonal skills with the ability to guide and educate/train at all levels
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