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Haverhill

Crowland House
Haverhill
Suffolk
CB9 9LA

Sudbury

6 The Cloisters 
Sudbury
Suffolk
CO10 2YR

Head Office

Tavern House
Ardleigh
Essex
CO7 7RS

Ipswich

7 High Street
Ipswich
Suffolk
IP1 3JZ

Witham

Crispin House
Witham
Essex
CM8 2UR

Haverhill Ipswich Sudbury Witham Head Office
Crowland House 7 High Street 6 The Cloisters Crispin House Tavern House
Haverhill Ipswich Sudbury Witham Ardleigh
Suffolk Suffolk Suffolk Essex Essex
CB9 9LA IP1 3JZ CO10 2YR CM8 2UR CO7 7RS
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Jobs currently available

New job
Key Customer Account Manager
Sector: Customer Service
Salary: £22,000 - £25,000 per annum
Location: Halstead
Role: Full Time
Contract: Permanent
Job ref: 910400
About the role

Just Recruitment is supporting a growing business based in Halstead - they are looking for a Key Customer Account Manager.

Your key role is to be the customers champion within the business handling all requirements for a key customer within the organisation. You will be the go-to person for this account, leading, developing, educating and inspiring in all of your duties.

Key duties include but are not limited too:

  • To communicate effectively with all key personnel to ensure all client activities are coordinated in advance, suitably resourced, effectively managed and tracked.
  • Identify and implement procedural improvements where appropriate.
  • To be fully accountable for escalated customer service issues, and ensure successful resolution, through liaison with all department Managers and client.
  • To manage client expectations of capabilities, including actual and potential service achievement.
  • To build and manage the client relationships and to identify and pursue new growth opportunities with the client.
  • To monitor and report operational and client-specific performance metrics, including support to your Director in the preparation and delivery of client business reviews.
  • To develop new client campaigns and document procedures to ensure successful implementation and delivery.
  • In association with the Management team, provide client-specific briefings in advance of new campaigns, and identify and address on-going training requirements relative to their account(s).

Key skills needed for this role:

  • Leadership
  • Team working
  • Communication
  • Being client and customer-focused
  • Being results-driven
  • Willing to get involved with all areas of the business

This is an excellent opportunity to join a growing business - offering free parking and excellent company benefits.

A competitive package is available for the right candidate.

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New job
Supply Planning Manager
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 910397
About the role

Just Recruitment is recruiting for a Supply Planning Manager for their client based in Sudbury, Suffolk.

The role will involve leading a planning team responsible for the tactical purchasing, production scheduling and customer service of reagents and consumables according to customer orders, forecast and S&OP process.

Key tasks and responsibilities:

  • Accountable for the production scheduling of a range of subcomponents and finished goods
  • Accountable for the day to day purchasing through a team of material planners
  • Responsible for key outputs and providing visuals for the site to track against key metrics, e.g. OTD
  • Responsible for the stock of Raw Materials, Work in Progress, Accessories, Finished Goods and stock at Vendor
  • Responsible for the supply element of the S&OP process, agreeing production volumes and ensuring resource, capacity and materials are in place to achieve.
  • Key person on site for supply chain-related queries and processes
  • Assess and improve Supplier Performance
  • Liaise with: Stores, Warehouse, Quality, Production, Finance, and engineering to ensure all planned and possible downtime or overtime are accounted for
  • Manage Customer and Senior Management expectations
  • Responsible for Supply chain processes, procedures and use of CAPA/ IR tools
  • Responsible for cost centre spend, budgets and forecasting

Your experience and skills:

  • Experienced people manager
  • Knowledge of production planning from a manufacturing environment
  • Experience of purchasing
  • Sound understanding of an ERP system and MRP
  • Good verbal communication, comfortable with speaking to staff at all levels and able to justify decision-making process
  • Demonstrable knowledge of Microsoft Excel
  • Strong organisational skills
  • Strong problem-solving skills
  • Quality comes first attitude

Desirable:

  • Sound SAP knowledge
  • Experience in leading projects/ tasks and working effectively in teams
  • Comfortable with data analysis
  • Desire to improve, lead
  • Experience of working in a highly regulated environment
  • Business degree, or supply chain-related qualification, e.g. CIPS/ APICS
Read more