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Just Recruitment is working with a growing organisation based on the outskirts of Colchester that is looking to add a Sales Administrator to its team.

Working in a busy sales office, you will manage the enquiries received and process accordingly - following the process from start to finish, liaising with the wider business team as required.

Conducting sales schedules, liaising with purchasing on product lead times, advising of delivery dates and communicating any information to the relevant people within associated businesses.

The role also involves dealing with all general client enquiries/issues and after-sales support.

In order to be considered for this role, you will need to be customer-focused, have excellent attention to detail and possess excellent IT and communication skills.

Please note due to company location, you will need to have access to your own transport.

Working Monday to Friday - free parking is available on site.

Just Recruitment is delighted to be supporting a growing, well-established, organisation based in Sudbury - looking to add a Customer Service and Logistics Administrator to its long-standing team.

This role will be extremely varied and there will be scope for you to make this role your own.

As a Customer Service and Logistics Administrator, you will deal directly with customers by phone or email providing stock updates, pricing and delivery information. You will respond promptly to all customer enquiries. You will also be responsible for booking all transport for goods picked using the preferred suppliers.

Key duties:

• Ensure customer and client delivery requirements are met
• Daily telephone and email contact with customers and clients
• Administration of order processing
• Invoicing customers
• Dispatch pallets/parcels by ensuring labels are printed and booked with the respective carrier

Your requirements:

• Previous experience of working in a customer service driven organisation advantageous
• Excellent communication and customer service skills
• Good listening skills, tactful and courteous
• Ability to build effective working relationships with customers/clients, whilst appreciating the need for maintaining confidentiality
• Good organisation skills with the ability to prioritise
• Good working knowledge of IT packages e.g. Word and Excel
• Experience in using SAGE advantageous

Working 0800 – 1700 hours with 1 hour for lunch. Flexibility is required in line with peak demands.

Free parking is available on site.

20 days holiday plus bank holidays.