Commercial Support Administrator

Just Recruitment is partnering with a well-established and successful business in Witham to recruit a Customer Service Administrator to join their long-standing team.

You will be responsible for providing a high level of customer service to regular customers and internal customers such as production, accounts, transport and the sales team. Work to key KPI’s to ensure the highest levels of customer service are maintained and improved upon.

Duties include:

• Vet customer orders ready for processing onto the system. This includes applying the correct delivery dates to suit the customer's requirements whilst ensuring it fits in with the production dates, capabilities and delivery areas.
• Answering the telephone within 3 rings and having an enthusiastic attitude to deal with and resolve customers' queries or issues in a timely manner.
• Proactively chase customers to resolve queries if they have not come back with a response. Ensure all verbal correspondence is confirmed in writing and the system is updated with correct information.
• Support the end-of-month invoicing procedure, investigate and find any missing delivery notes.
• Routinely speak to key accounts and regular customers to grow a productive working relationship with them. 

Key skills required:

• Exceptional customer service skills — you must have a friendly and positive phone manner.
• Energetic, self-driven and motivated.
• Excellent attention to detail.
• Ability to continually multitask.
• Ability to prioritise your time to plan and organise your day.
• Ability to learn and absorb information.

Hour: Monday to  Friday, 8.30am to 5.00pm.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is partnering with a well-established and successful business in Earls Colne, looking to recruit a Warehouse Administrator to join their team.

The role of the Warehouse Administrator will be to provide general administrative support for the warehouse department to ensure effective and efficient service levels are being delivered and maintained.

Duties include:

• Complete general administrative duties in an efficient and effective manner.
• Maintain the warehouse stock system by accurately inputting the required data, in addition to checking and reconciling data where appropriate and identifying and resolving any discrepancies to ensure 100% accuracy.
• Prepare and cross-check all documentation relating to the movement of goods in order to meet customer service levels.
• Communicate with the warehouse/customers to ensure smooth day-to-day maintenance of stock control.
• Answer and direct queries promptly and in a professional manner, providing accurate information to ensure excellent customer service is being delivered.

Please note that due to the location, you will need to drive.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is partnering with a growing, industry-leading organisation in Sudbury to recruit a Commercial Administrator.

Joining a small but dynamic team, this unique role involves assisting the Technical Director in maintaining strong relationships with longstanding customers while also developing new client connections.

The company takes pride in delivering exceptional pre- and post-sales service and you will need to be highly organised individual who will thrive in their friendly office environment.

Key duties include:

• Administrative assistance including answering the telephone, responding to emails, filing and scanning.
• Providing pre- and post-sales customer service to clients.
• Procuring equipment, obtaining quotes and locating product specification information as required.
• Financial assistance via Sage, including creating purchase orders, performing goods receipts, assisting the Accounts Department in processing invoices, and providing a weekly departmental finance report.
• Completing supplier and customer paperwork as required, and setting up trade accounts.
• Logging customer enquiries and updating information.
• Preparing datasheets and manuals.
• Assisting with raising quotations for incoming enquiries.
• Managing imports and exports, including the packing and dispatching of customer orders; stock rotation, and booking in and out of stock.
• Keeping an updated departmental calendar.
• Supporting the Policy Team in compiling information to pass accreditations.
• Undertaking health and safety duties and ensuring all relevant certificates are up-to-date and in line with regulations.
• Providing administrative assistance to the wider team, including booking accommodation, completing RAMS for site visits, preparing equipment, overseeing working hours and expenses, and collating post-job documentation when needed.
• Testing and servicing of equipment in-house and arranging off-site calibration where required.

Key requirements for the role:

• Proactive attitude
• Great communication and organisational skills
• Punctual and well presented
• Confident telephone manner

Benefits include:

• Free refreshments
• Free parking
• Paid volunteering day
• Staff discount
• Employee Assistance Programme (including free counselling sessions)
• In-house Mental Health First Aiders
• Annual Christmas gift
• Christmas meal and team days

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is recruiting for a highly motivated Technical Sales Advisor for a manufacturer in the water management industry, based in Halstead, Essex.

This is an office-based role!

You will have a strong technical background with excellent sales skills and be able to provide expert advice as well as solutions to clients. You will also be responsible for handling inbound inquiries, supporting external sales teams, preparing quotations, and offering technical guidance to customers from the office location.

Key responsibilities include:

• Responding to customer inquiries via phone, email, and online channels, providing technical advice on water management solutions, including drainage systems and wastewater management.
• Supporting external sales teams by preparing quotations, proposals and tenders based on customer requirements.
• Developing and maintaining relationships with clients, contractors, and industry professionals remotely.
• Assisting with order processing, ensuring accuracy and efficiency in sales transactions.
• Keeping up-to-date with industry regulations, standards, and best practices.
• Collaborating with internal teams, including engineering and product development, to tailor solutions to client needs.
• Maintaining accurate records of customer interactions using CRM systems.
• Providing product training and technical support to customers as needed.

Requirements include:

• A background in civil engineering, environmental engineering, construction, or a related technical field is desired but not essential.
• Experience in technical sales, customer service, or a support role in the water management industry.
• Strong understanding of drainage systems, water treatment, or related infrastructure solutions.
• Excellent communication and interpersonal skills.
• Ability to explain complex technical concepts in a clear and accessible manner.
• Self-motivated with a results-driven approach.
• Proficiency in CRM systems and the Microsoft Office Suite.

Benefits include:

• Competitive salary with performance.
• Professional development opportunities and training.
• Pension scheme.
• Supportive and dynamic team environment.

If you are a technically skilled professional with a passion for sales and customer service, we would love to hear from you.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is recruiting for a Business Development Coordinator to join the team of a world-class manufacturer, based in Tiverton, Devon.

This exciting and interesting development opportunity will focus on generating enquiries and increasing sales for a range of the company's products.

The position offers significant potential to develop into a leadership position within this new division.

Responsibilities will include:

• Prospecting for new customers by using the existing database, directories and LinkedIn
• Following up on leads
• Liaising with the sales team
• Updating CRM
• Sales process management, including preparing quotes
• Following on  quotations
• Passing details for ordering to the sales team
• Liaise with Marketing to coordinate targeted campaigns

Key skills:

• Prospecting skills to find customers
• Strong communication skills to deal with people at all levels of the organisation
• You will have sales experience, ideally in an engineering environment
• Strong teamwork skills, as the need to effectively liaise with the sales teams, will be essential
• Able to work well on own initiative, identifying areas for attention, setting own targets and priorities
• IT skills, Word, Excel and PowerPoint
• Customer relationship management software experience
• LinkedIn experience – not essential

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.