Machine Shop Supervisor

Just Recruitment is partnering with a well-established and successful business in Ipswich to recruit a Design Technician to join their long-standing team.

Working within the Technical department and reporting to the Design Technician Supervisor, this role offers an exciting and challenging opportunity to provide support to the business through the production of technical design drawings, checking and processing of technical documentation, and production of technical calculations within a specialised environment.

Duties include:

• Produce, check and process incoming design drawing requests, technical documentation and technical calculations.
• Liaise with clients and Area Technical Managers.
• Deal with telephone and email enquiries.
• General administration.
• Keep up-to-date with Part L & Thermal Calculations.

Skills required:

• A basic level of CAD experience is essential.
• Good understanding of specification construction, survey reports and construction drawings.
• The ability to read and understand architectural drawings is essential.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is supporting a well-regarded and long-standing business in Witham, looking to add a CAD Technician/ Order Processor to their team.

You will be responsible for processing daily drawings and have experience in reading dimensions from drawings with a keen eye for detail.

This role involves working in a customer service-oriented industry, and you will need to have a positive ‘can-do’ attitude. You will be assisting and helping the customer service team with general administrative duties when required — in addition, you will cover the Order Entry team with entering, vetting and checking when required.

Duties include:

• Drawing a minimum of 60 bespoke drawings a day.
• Maintaining customer service level standard with current and new customers.
• Undertake any administrative functions within the office as allocated by your team leader.
• Holiday cover for other administrative roles.
• Responding to queries in a timely manner.
• Vetting of customer drawings and orders.

Skills required:

• Experience with Autocad.
• Good understanding of Geometry.
• Excellent attention to detail
• Confident with technical information (or confidence to learn).
• Excellent communication skills, both verbal and written, with the ability to build relationships quickly and effectively.
• Self-motivated.
• Ability to work under pressure.
• Computer Literate (Excel/Word).

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is partnering with a company in Braintree to recruit a Manufacturing Project Engineer.

You will be responsible for planning, leading and executing manufacturing projects, including new product introductions, process improvements, equipment installations, and facility upgrades and collaborating with cross-functional teams (R&D, Quality, Production, Supply Chain) to ensure successful project execution.

Duties include:

• Being the technical lead for a multitude of various technologies, machines, and value streams to assist Process Primes in the development and improvement of processes within the production environment.
• Project manage capital equipment projects from justification through to implementation.
• Managing tooling, fixture design and manufacture to support production needs.
• Lead Process Capability, Lean Manufacturing and Continuous Improvement activities within the Manufacturing environment.
• Carry out measurement systems analysis, using type 1 and type 2 studies on gauging and measurement systems to improve gauge R&R.
• Be an integral part of a design team, helping to brainstorm ideas and help facilitate actions by carrying out CAD modelling, concept refinement and procurement activities.

Skills required:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering or a related field.
• 3+ years of experience in a manufacturing or project engineering role (preferably in a related industry, e.g. automotive).
• Strong understanding of lean manufacturing, Six Sigma, and process optimisation techniques.
• Proficiency in CAD software (e.g. SolidWorks, AutoCAD) and project management tools (e.g. MS Project).

Hours:

• Monday to Thursday:7.30am to 4.00pm.
• Friday: 7.30am to 3.00pm.
• 39 hours per week.
  
  

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is partnering with a growing, industry-leading organisation in Braintree to recruit a Design/Project Engineer.

You will be responsible for providing technical support to evaluate existing processes and configure manufacturing systems to reduce cost, improve machine reliability and develop best practices within the manufacturing environment.

Duties include:

• Manage tooling and fixture design and their manufacture, to support production needs.
• Design lead for R&D activities, assisting with converting concept models to manufactured parts, through design for manufacture and design for assembly principles.
• Produce and manage product drawings and layouts for new products, tooling and gauging to allow internal or external manufacturing.
• Manage and maintain the drawing modification process and document database.
• Assist Process Primes in the development and improvement of processes within the production environment.
• Recognise opportunities to adapt and adopt technologies across processes.
• Lead Continuous Improvement activities within the Manufacturing environment.
• Analyse existing products and look for opportunities to aid manufacturing and reduce costs.
• Conduct and participate in team briefings, workshops and training to ensure smooth integration of new processes, equipment and systems to the production teams.

Skills required:

• Good understanding of maths.
• Ability to lead, manage and engage with different levels of the business from Directors to the shop floor.
• Excellent organisation, administrative and communication skills.
• Formal qualification in Mechanical, Manufacturing or Production Engineering.
• Understanding of both the imperial and metric measurement systems and able to convert between them.
• Understanding of precision, working to 0.001 of a millimetre.
• Conversant with Lean Manufacturing / Continuous Improvement techniques.
• CAD/CAM experience, ideally in SolidWorks.

Hours:

• Monday to Thursday: 7.30am to 4.00pm.
• Friday: 7.30am to 3.00pm.
• 39 hours per week.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is partnering with a well-regarded business, at the forefront of their sector, looking to add a Service Manager to their long-standing team — based in the Leicestershire area.

As a customer-focused and technically motivated Service Manager, you will be responsible for managing the staff, operations and financial aspects of a service‐oriented business unit.

You will establish and maintain a robust customer service system that guarantees prompt and personalised assistance by delivering exceptional services at sites throughout the UK.

In this exciting post, the Service Manager will be responsible for overseeing the whole service department operations, including routine maintenance, reactive call-outs and remedial works on a range of capital equipment. You will be responsible for leading and managing the day-to-day management of, service planning, coordination and the Field Service team of engineers/technicians.

Key duties include:

• Fostering a customer‐centric culture within the service team, emphasising empathy, professionalism and effective problem‐solving.
• Developing and implementing service strategies to enhance customer experience and meet service objectives.
• Building and maintaining solid customer relationships, understanding their needs and providing personalised support and solutions.
• Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Conducting periodic appraisals of team members and identifying areas for improvement.
• Updating service delivery methods to improve overall efficiency.
• Regularly auditing work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
• Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions.
• Hiring, training and mentoring service staff, fostering a high‐performance culture and promoting professional development.

To be considered for this role you must be able to demonstrate a strong background working in a Service / Maintenance Management capacity, with practical knowledge of capital equipment maintenance and repair.

You should have the ability to manage multiple teams and tasks at any one time.

Role requirements include:

• Degree educated in Engineering or similar.
• 5+ years of experience in service management or a related role, with knowledge of service management principles, processes and best practices.
• Demonstrated success in customer service, handling complaints and budget management.
• Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with customers and internal stakeholders.
• Strong understanding of maintenance/repair processes.
• Time management & organisational skills.
• IT literate.
• Proficient user of MS Office (Word / Excel).
• Exceptional problem‐solving and decision‐making abilities, with a customer‐centric approach to resolving service‐related challenges.
• A commitment to delivering outstanding customer service and a passion for exceeding customer expectations.

Benefits:

This is an excellent opportunity to join a world-class organisation. You will be joining a national service team that takes great pride in its work and aims to build upon long-term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management, and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career within the business unit and into the wider company.

In return, you will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market leading organisation.

This is a hybrid role that involves working in the field alongside engineers, collaborating remotely with administrative colleagues, and regularly attending the head office in Leicestershire.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.