Order Processing Administrator

Just Recruitment is partnering with a well-established and successful business in Witham to recruit a Customer Service Administrator to join their long-standing team.

You will be responsible for delivering a high level of customer service to both regular customers and internal stakeholders, including production, accounts, transport, and the sales team. You will work towards key KPIs to ensure that the highest standards of customer service are maintained and continuously improved.

Duties include:

• Vet customer orders ready for processing onto the system.
• This includes applying the correct delivery dates to suit the customer requirements whilst ensuring it fits in with the production dates, capabilities and delivery areas.
• Proactive response to answering the telephone within 3 rings.
• Enthusiastic attitude to deal with and resolve customers' queries or issues promptly.
• Proactively follow up with customers to resolve queries if they have not responded. Ensure all verbal correspondence is confirmed in writing and the system is updated with correct information.
• Support the end-of-month invoicing procedure, investigate and find any missing delivery notes.
• Routinely speak to key accounts and regular customers to grow a productive working relationship with them.

Key skills:

• Exceptional customer service skills - must have a friendly and positive phone manner.
• Energetic, self-driven and motivated.
• Excellent attention to detail.
• Ability to continually multitask.
• Ability to prioritise your time to plan and organise your day.
• Ability to learn and absorb information.

Hours: Monday to Friday, 8.30am - 5.00pm.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is working with a well-regarded and long-standing family business based on the outskirts of Colchester to recruit an Accounts Administrator to their team.

Working hours are Monday to Friday, 8:30am–5:30pm. The hours can be flexible, including a four-day work week or school-friendly hours.

Please note that due to the location, you will need to drive.

You will need to have a minimum of 3 years’ experience working with Sage 50 accounts and Sage payroll, with the ability to work on your own initiative.

The role is focused within the remit of bookkeeping up to the trial balance, using Sage software.

Duties include:

• Ensuring timely and accurate recording of financial transactions.
• Daily financial operations, including posting supplier invoices, reconciliation of supplier accounts, accounts payable management, creation of customer invoices, accounts receivable management, etc.
• Performing bank/credit-card reconciliations, including a factoring banking account and petty cash accounts.
• Quarterly VAT returns and analysis. (including RTI submission to HMRC).
• Preparing weekly aged creditors reports and processing the weekly supplier payment run accordingly.
• Preparing monthly aged debtors reports and providing credit control where required.
• Maintaining the cashflow forecast for the Finance director to review.
• Processing monthly payroll, payments, journal entries and year-end procedures (including RTI submission to HMRC)
• Managing auto-enrolment pension contributions, submissions and legal returns to the pensions regulator.

Skills required include:

• Significant experience in finance or accounting.
• Proficiency with accounting software Sage 50 and payroll.
• Advanced knowledge of spreadsheet software such as Excel.
• Excellent communication and interpersonal skills.
• Experience in data entry.
• Effective decision-making and problem-solving techniques within a finance environment.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment has a fantastic opportunity for an H&S & Facilities Support Coordinator to join an exciting company based in Ipswich.

In this fast-paced role, you’ll play a key part in supporting the Health & Safety and Facilities teams by coordinating procedures, managing documentation, and ensuring smooth day-to-day operations. The position requires strong organisational skills, attention to detail, and the ability to thrive in a process-driven environment.

As this is a maternity cover position, you will need to hit the ground running; previous experience within a similar role will be vital to your success in the role.

Duties include:

• Maintaining up-to-date maintenance records and electronic files, ensuring compliance requirements are met regarding the servicing and repairs at the company premises.
• Providing reception/switchboard cover (during lunches, absences, and holidays).
• Assisting with the management of the programme of planned and unplanned works.
• Taking responsibility for contractors working on the premises.
• Supporting H&S/ISO team in all aspects of administration.
• Performing admin support with amendments/updates to H&S/ISO policies, procedures, and standards.
• Assisting with ISO standards administration.

Skills required:

• Strong attention to detail with a high level of accuracy.
• Ability to prioritise tasks and manage workload effectively.
• Excellent written and verbal communication skills, with a confident telephone manner.
• Proven organisational and administrative abilities.
• A proactive, supportive team player with a hands-on approach.
• Proficient in Microsoft Office and database systems.
• Comfortable working under tight deadlines.

Hybrid working is available after successfully completing the probationary period. The role requires 3 days per week in the office, with the option to work up to 2 days from home.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment has a fantastic opportunity for a Product File Administrator to join an exciting company based in Colchester, Essex, as they rapidly expand nationwide.

Working hours: Monday to Friday, 8.00am to 5.00pm.

Duties will include:

• Maintaining and managing the product file, which has over 400,000 products.
• Working closely with the Commercial Managers and Commercial Director with regard to price increases, deferrals and product launches.
• Liaising with the eleven trading brands throughout the UK on all matters regarding the product file.
• Fielding queries from the branches on price discrepancies and supplier agreements.
• Implement supplier price increases in the system, including updating the buying and selling prices.
• Creating new ranges of products within the system, which will involve interpreting a wide range of data from the suppliers and reformatting it in a manner that is easily interpreted by the staff.
• Ensuring that the product file is kept up-to-date, including the removal of discontinued products.
• Ensuring a high level of consistency on the product file with regard to descriptions and pricing structure.

Role requirements include:

• A good level of competency with Excel is a must. Experience in a similar role would be preferred.
• You will have strong attention to detail, be consistent in your work, and have a confident ability to work with numbers.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is recruiting for a Sales Office Coordinator to join a well-established company based in Ipswich.

The ability to problem solve and seek solutions is essential, as is the ability to control workload with varying demands whilst applying attention to detail with a diplomatic and proactive approach. As an individual, you will possess previous experience within a similar role.

You will work within a busy, fast-paced, team-oriented, and customer-focused sales office. The emphasis of the role will be to manage customer expectations by organising the pricing of materials to meet project deadlines. Previous experience in processing quotes, sales purchase orders and invoices is preferred.

Duties include:

• Preparing project quotations
• Processing sales and purchase orders
• Preparing/checking customers' invoices
• Proactively managing customer relations with both approved contractors, suppliers and external sales teams
• Managing inter-departmental communications relating to project quotes/orders/deliveries/invoicing
• Checking/monitoring stock levels to meet customer requirements
• Planning and scheduling customer deliveries to suit project timescales
• Working as an integral part of a busy team
• Providing support to other team members to meet the needs of the department/business

Key skills/qualifications include:

• Sound administrative experience
• High degree of accuracy to support data validation/processing
• Experienced order processor
• Proven organisational abilities
• Excellent communication skills (both verbal and written mediums)
• Ability to work successfully within a fast-paced environment
• Proven advanced level of computer literacy – Microsoft packages Excel/Word/Teams
• Self-motivated, driven and dedicated to delivering and maintaining an exceptional customer service standard

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.