Technical Systems Analyst

Sector: Information Technology
Salary: £16.00 per hour
Location: Sudbury
Role: Full Time
Contract: Temporary
Job ref: 911468
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Just Recruitment is seeking a Technical Systems Analyst to work on a 9-12 month ongoing temporary basis for a company based in Sudbury, Suffolk.

Salary:

  • £16.00 per hour
  • Shifts are rotational: 6am – 2pm/2:15-10pm.

Essential Duties and Responsibilities include, but are not limited to:

  • Provide technical (help desk) support to system users
  • Assist with master data daily functions and project works
  • Keep up to date with new and changing technologies (internal and external)
  • Advice and help the implementation of new technology
  • Develop and support methods and technical procedures for the site
  • Provide troubleshooting solutions for computer or operating system issues that affect delivery
  • Work closely with all other departments for collaborating IT projects
  • Train staff and stakeholders on technical issues as needed
  • Provide technical support to projects and contractors as requested
  • Analyse complex computer systems, identify problems, and develop and implement logical conclusions and effective solutions.
  • Implementation and training of programme applications appropriate to assigned duties and projects
  • Support demands and service requests according to IT governance strategies, regulations and in accordance with Cyber and Information security policies.
  • Out of hours works required for maintenance works or project plans
  • Maintain confidentiality of information processed or prepared
  • Coordinate, research and analyse reports
  • Stay connected with and utilise company channels such as Teams

Qualifications/Experience:

  • 5 years experience in a similar position
  • Demonstrated success in working with people in establishing change to management plans
  • Strong communication and collaboration skills
  • Experience or training received in providing technical support
  • Performing a wide variety of duties and responsibilities with accuracy and speed under the pressure of sensitive deadlines
  • Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks
  • Ability to adapt to and learn new technologies
  • Proficient knowledge of database structure with the ability to enter, manipulate and report data
  • Establish and maintain effective working relationships at all levels
  • Perform time management and scheduling functions, meet deadlines and priorities
  • Must possess positive, professional interpersonal skills

Technical skills:

  • Installation, operating, maintenance and repair of operating systems, networks, and programmes
  • Data analysis and reporting
  • ERP/SQL query data process knowledge
  • MS Power platform (PowerApps and BI)
  • MS 365
  • Windows Operating Systems and controls

Language and communication skills:

  • Ability to compose, read, interpret, and edit complex documents and correspondence
  • Communicate positively, professionally, and effectively to all stakeholders, both verbally and in writing
  • Follow details written and verbal instructions
  • Accurately proofread numerical and text data

Contact Ellen Peters to talk about this role on 01787 881962