Spotlight on Emma Kershaw – Just Recruitment Director

Just Recruitment is seeking an experienced HR advisor to provide high-quality, locally focused HR advice and service as well as work on group-based projects – for a company based in Tiverton, Devon.

Hours of work:

Monday to Friday – 30-35 hours per week, to be worked over 5 days.

The company will consider candidates looking for school working hours (min 5.5 hours daily) and can offer flexibility on working hours, however, daily support is required to meet operational objectives.

You will be based in Tiverton, working independently and will be responsible for providing vital generalist day-to-day operational support, including but not limited to delivery of the HR goals as well as objectives, absence management, employee relations matters and support for Line Managers.

Key responsibilities include:

• Providing support to colleagues and managers working within the company’s policies and procedures to achieve positive outcomes.
• Undertaking exit interviews for leavers and administrating the leaver’s process.
• Auditing and reviewing HR policies, procedures, and documentation on a regular basis in line with legal obligations or business requirements.
• Overseeing and assisting with investigations, disciplinary and grievance processes to endeavour to resolve at an informal level wherever possible. Escalating all processes to the HR Manager for initial input.
• Preparing template letters, documentation and forms necessary for the HR Admin team to complete for employees (eg invitations to hearings, flexible working requests, letters of correspondence etc).
• Supporting the company and the HR Manager with improving attendance for all employees including long-term sick leave.
• Assisting the HR Manager with the upkeep of company policies and procedures and implementation of new/amended procedures.
• General HR-related tasks/project work as directed by and with the consultation of the HR Manager.

Key skills/experience required:

• Experience from a generalist background is essential to apply HR practices throughout the cycle of employment.
• Competent in dealing with employee relations matters, grievances, performance and disciplinary.
• Managing absence both short and long-term with knowledge of occupational health.
• Compiling and updating company procedures and applications in practice.
• Adaptable, self-motivated, team worker with a can-do attitude.
• Minimum CIPD Level 3 in Human Resources Practice or similar or substantial professional experience.
• Excellent communicator both written and verbal.
• Administration experience and preparation of contractual documentation.
• Use of Microsoft Office suite including Teams, hosting meetings online.
• Organising in-house events, training events for example.

The role offers excellent benefits – discussed on application.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is seeking a Service Desk Controller for a company based in Witham.

This is an incredibly important role within the company as you will be the primary point of contact for the customers and will be responsible for scheduling the engineers' diaries. This is a fast-paced role, therefore you must be able to work well under pressure and display ownership of tasks from start to finish.

Duties include:

• Providing product and technical information, together with advice tailored to customer requirements.
• Handling customer enquiries via telephone or email and ensuring customer communication is a priority.
• Identifying customer product requirements and where necessary liaising with suppliers with the purchasing department.
• Allocating jobs to engineers.
• Communicating efficiently with all internal departments to ensure the correct product is allocated against each job card.
• Coordinating resources to reduce customer waiting time.
• Ordering products from suppliers and liaising with the purchasing department.

Role requirements:

• Ability to communicate efficiently, verbally expressing your ideas clearly and confidently at all levels, via email and the telephone.
• Skills to systematically establish facts and principles for problem-solving to resolve customer enquiries.
• Ability to understand and produce customer or internal reports.

Hours: Monday to Friday, 8.30am to 5.00pm.

Free parking is available on-site.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is seeking a Technical Sales Manager for a manufacturer to establish new distribution networks and relationships within the Worcester/Gloucester/Birmingham areas – maintaining excellent customer relations with full account and budget responsibilities.

This is a home-based role but you will be required to travel to group sites as well as make customer visits, as and when required.

International travel is also a requirement.

Business-to-business direct sales experience in the electrical / tools / PPE sector would be ideal.

The role will involve:

• Taking responsibility for managing and effectively establishing customer accounts within the region/customer base.
• Generating customer business in line with discount and rebate structures.
• Being accountable for the achievement of sales targets set for set region.
• Keeping management informed of sales activity against target achievement by the submission of weekly and monthly reports and via Sales Force.
• Taking responsibility for following up leads, answering sales calls and responding to enquiries through to order placement.
• Effectively handling customer complaints by investigating problems and developing solutions with the Product Management team and factories as appropriate.
• Following up on all sales leads and customer quotations.
• Monitoring competition by gathering current marketplace information on pricing, products, new products, and merchandising techniques.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.