Three reasons why employee ownership is great for the economy

Employee ownership isn’t just good for the companies that adopt it. It also benefits the country’s economy

By Ernest Richardson

As we count down to Employee Ownership Day on Friday, 28 June 2019, we’ve been recounting some of the benefits of co-ownership for businesses.

    ...employee ownership also yields considerable gains for the wider economy.  

But that’s only half of the story, because employee ownership also yields considerable gains for the wider economy. Here are three reasons why it’s great for UK PLC that a growing number of companies are making the switch to employee ownership models.

1. Co-owned companies make a significant contribution to GDP

According to the Employee Ownership Association, businesses that are owned or partially owned by their employees contribute 4pc to UK GDP, which equates to around £30 billion per year.

Peter Foy, a director at Just Recruitment Group Ltd who project-managed its move to employee ownership in 2017, says that the figure is expected to grow in the years ahead.

“Thanks to fiscal incentives and practical support from the government, it’s very appealing to make the switch,” he reports. “As a model for businesses, employee ownership has a huge amount to recommend it.

“It’s a way of business founders and owners selling their holdings without simply disposing of the business to a competitor or third-party investor. And it consistently delivers increased efficiency, higher productivity and a more engaged workforce – all factors that contribute to the economic output of the country as a whole.”

2. Co-owned companies tend to prize ethical business practices

As high-profile examples like the John Lewis Partnership and Arup demonstrate, there is often a connection between a company’s decision to adopt co-ownership models and their commitment to Corporate Social Responsibility. The result is a more moral economy, which benefits everyone.

“It is striking that co-ownership is often part of a really strong corporate ethos that prioritises doing the right thing,” reflects Mr Foy. “To give an example, employees at Arup are encouraged to behave well in every aspect of their business activities, and to immerse themselves in the culture of Ove Arup, who founded the company. And John Lewis puts employee wellbeing, ethical supply chain management and customer respect at the heart of its activities.

“It’s the same for Just Recruitment. We chose to pursue employee ownership because it felt like a natural outworking of our ethos. We’ve always been committed to ‘Placing People First’. By entrusting our own staff with ownership of the company, we’re enshrining that commitment in the most visible way imaginable. Our staff are encouraged and empowered to act well, because their identity is inextricably linked with that of the company they co-own.”

3. Co-owned businesses tend to offer a fantastic customer experience

It’s probably no accident that John Lewis and Richer Sounds, which recently moved to employee ownership, are consistently named as the UK’s best retailers.

By showing their employees how much they’re valued and giving them a direct influence on the destiny of their company, these businesses secure a deep emotional investment from the workforce. The results are a strong desire to deliver the very best customer experience, as the American Management Association has reported.

As a result, consumers benefit from a more pleasing purchasing experience, whatever the business they’re trading with. That makes them more likely to spend, generating a positive multiplier effect that benefits the economy as a whole.

“Just Recruitment has always prided itself on serving candidates and clients with efficiency, courtesy and care,” says Mr Foy. “But we have definitely noticed that employees feel even more engaged in the customer experience since moving to a co-ownership model, and that’s undoubtedly yielded an increase in sales.

“I don’t think this is just about staff feeling good about working for a co-owned company,” he continues. “It’s also a shrewd business decision. If you have a stake in a business, you’re more likely to see the benefits of going the extra mile for your customers. After all, any increase in profits stands to benefit you personally, as well as the business and the wider economy. It’s a win for all parties.”

Published: 27 July 2019

© 2019 Just Recruitment Group Ltd

If you enjoyed this article, you may like: Five top tips for branding success

You may also enjoy: Just five benefits of employee ownership (to businesses)

Jobs currently available

New job
Digital Marketing Executive
Sector: Marketing, Advertising and PR
Location: Ipswich
Role: Full Time
Contract: Permanent
Job ref: JC17
About the role

Just Recruitment has a fantastic opportunity for a skilled Digital Marketing Executive to join an exciting company based in Ipswich.

You will be responsible for driving business growth and boosting brand visibility through digital channels.  The role involves developing digital strategies, managing SEO, SEM, email campaigns, and social media—particularly within a B2B context. Creativity and a strong grasp of digital tools are essential.

After successfully completing the probationary period, hybrid working is available — with a minimum of 3 days in the office and up to 2 days working from home each week. Hours are 9am to 5pm.

Duties include:

  • Working with the Marketing Manager to execute the marketing strategy.
  • Drive the development, evolution and progression of websites.
  • Facilitate content population and migration, defining content, meta descriptions and relevant back-end tags as appropriate, manually transferring content and assets as required.
  • Review webpages for accuracy of copy, internal links and downloads.
  • Support the image library collation and upload process, including video content.
  • Integrate SEO into content plans, create and optimise engaging content for the website and social media.
  • Create new web pages to meet the needs of the business and the marketing plan, conducting analysis through tracking tools and reporting.

Vital professional expertise required:

  • A minimum of three years' experience in a digital marketing role.
  • Website Content Management Systems.
  • Website reporting and analytics tools (e.g. GA4).
  • A/B testing and other forms of optimisation.
  • Social media platforms and scheduling tools (e.g. Hootsuite).
  • PPC & Email marketing.
  • Prepare reports on marketing and ROI metrics.
  • Working within B2B industry.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
Office Support Co-ordinator
Sector: Public Service and Administration
Salary: £25,250 per annum
Location: Tiverton, Devon
Role: Full Time
Contract: Permanent
Job ref: TB05
About the role

Just Recruitment is working with an established manufacturer, based in Tiverton, Devon, to recruit an Office Support Coordinator.

Hours: 35 hours per week. Monday to Friday, 8.30am/9.00am to 4.30pm/5.00pm.

This is a key role providing front-of-house and administrative support across the business. Responsibilities include managing the switchboard and visitors, coordinating meetings, preparing documents, and maintaining records. The position also supports the HR & Payroll Manager with drafting and formatting documents, ensuring well-organised administration. While it does not involve direct project leadership, it requires a proactive and efficient approach to daily operations.

Duties will include:

  • General administrative support to the wider business, including document creation and record maintenance
  • Support to the HR & Payroll Manager, particularly in drafting and formatting documents
  • Arranging travel – overseas and in the UK, and monitoring the effectiveness of service provisions
  • Carrying out annual tasks, such as driver licence checks for company vehicle drivers, updating and maintaining systems and databases to ensure up-to-date, accurate information
  • Phone cover and switchboard support
  • Visitor management, including sign-in and hospitality coordination
  • Meeting support, including room bookings, refreshments, and logistics
  • Support with the coordination of compliance training and logging of events and certificates
  • Utilising and creating content for our learning management platform – becoming an admin user proficient in creating and analysing reports for compliance
  • Responding to internal support requests and processing outcomes, such as placing orders for personal protective equipment and consumables, maintaining internal records and procedures
  • Assisting with documenting workflow processes to formalise our wider team procedures and ensure continual review to ensure up-to-date practices are in place
  • Administration support of the starter/leavers process, including updating our business systems

Required key skills include:

  • Exceptional communication and customer service skills to include: interpersonal, verbal and written
  • High attention to detail and accuracy
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams, etc.)
  • The ability to communicate professionally at all levels
  • Interested in developing automation tools to improve efficiency
  • Comfortable investigating issues and following through to resolution
  • Discreet, professional, and collaborative in a multi-functional team environmentExcellent written English skills, with the ability to produce clear, professional documents.
  • Familiar with the organisation of events, overseas travel or similar
  • Previous experience in an office support role for a large multi-functional organisation
  • Adaptable, self-motivated, team worker with a can-do attitude who can demonstrate initiative

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. 
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
Workshop Fitter
Sector: Engineering and Manufacturing
Location: Clacton-on-Sea
Role: Full Time
Contract: Permanent
Job ref: JC16
About the role

Just Recruitment is working with a growing business, based near Clacton-on-Sea, to recruit a Workshop Fitter to join their long-standing team.

Duties include:

  • Precise fitting of mechanical and potentially electrical components according to technical drawings and specifications.
  • Operating and utilising a variety of engineering tools and equipment with expertise and safety.
  • Contributing to the overall build process from sub-assembly to final machine completion.
  • Working collaboratively with the experienced team to ensure top-quality output.

Key skills required:

  • Proven experience in a manufacturing or engineering workshop environment is essential.
  • Demonstrable knowledge of engineering tools and equipment, and a track record of using them effectively.
  • Skilled in fitting parts together and building complex machinery with accuracy and attention to detail.
  • Able to thrive in a fast-paced environment and take pride in your work.

Please note that, due to the company’s location, you will need to drive.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
Order Processing Administrator
Sector: Public Service and Administration
Location: Witham
Role: Full Time
Contract: Permanent
Job ref: JC15
About the role

Just Recruitment is partnering with a well-established and successful business in Witham to recruit an Order Processing Administrator to join their long-standing team.

The role will primarily focus on uploading orders and quotes, accurately interpreting dimensions from drawings, and demonstrating a keen eye for detail to ensure items are produced with the right first-time approach, meeting customer requirements.

Duties include:

  • Vetting of customers' drawings and orders
  • Uploading orders and quotes onto the internal system
  • Ensuring all orders are checked within the agreed KPI’s
  • Sending orders to out-sourcing and responding to queries and questions that may arise
  • Processing delivery notes and invoices
  • Investigating and processing remake paperwork
  • Undertaking any administrative functions within the office as and when required

Key skills required:

  • Excellent attention to detail
  • Excellent organisational skills to manage the workload for the team
  • Confident with technical information (or confidence to learn)
  • Self-motivated
  • Ability to work under pressure
  • Computer literate (Excel/Word)

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
Customer Service Administrator
Sector: Public Service and Administration
Location: Witham
Role: Full Time
Contract: Permanent
Job ref: JC7
About the role

Just Recruitment is partnering with a well-established and successful business in Witham to recruit a Customer Service Administrator to join their long-standing team.

You will be responsible for delivering a high level of customer service to both regular customers and internal stakeholders, including production, accounts, transport, and the sales team. You will work towards key KPIs to ensure that the highest standards of customer service are maintained and continuously improved.

Duties include:

  • Vet customer orders ready for processing onto the system.
  • This includes applying the correct delivery dates to suit the customer requirements whilst ensuring it fits in with the production dates, capabilities and delivery areas.
  • Proactive response to answering the telephone within 3 rings.
  • Enthusiastic attitude to deal with and resolve customers' queries or issues promptly.
  • Proactively follow up with customers to resolve queries if they have not responded. Ensure all verbal correspondence is confirmed in writing and the system is updated with correct information.
  • Support the end-of-month invoicing procedure, investigate and find any missing delivery notes.
  • Routinely speak to key accounts and regular customers to grow a productive working relationship with them.

Key skills:

  • Exceptional customer service skills - must have a friendly and positive phone manner.
  • Energetic, self-driven and motivated.
  • Excellent attention to detail.
  • Ability to continually multitask.
  • Ability to prioritise your time to plan and organise your day.
  • Ability to learn and absorb information.

Hours: Monday to Friday, 8.30am - 5.00pm.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more