How do you choose the best recruitment agency for you?

How do you choose the best recruitment agency for you

Hint: Don't just cross your fingers and hope for the best!

By Peter Foy

The job market is a fiercely competitive one. Your best friend in finding the right career opportunity and ensuring that you secure it could be a Recruitment Agency. But not all Agencies are the same.

...you shouldn't place your trust in just any old agency...  

According to the Recruitment & Employment Confederation (REC), there are nearly 24,000 Recruitment agencies in the UK! They range in size from one person operating out of a back bedroom to publicly quoted multi-national enterprises. Given the number of agencies available, it is no surprise that the service they offer varies.

This means that you shouldn't place your trust in just any old agency, cross your fingers and hope for the best outcome.

When choosing an agency, you should ask these questions

Are they approachable and enthusiastic?

Do the consultants sound genuinely interested in learning about your strengths, needs and goals? Consultants should have a high level of emotional intelligence; meaning they are able to build relationships with job seekers, to determine their true career goals. Bridie James, Business Manager of Just Recruitment’s Witham branch explains how Just Recruitment goes the extra mile for its candidates.

How long has the agency been operating?

Are they established in the local area? Do they have long-lasting relationships with their clients? This could be the difference between you getting an interview with a company, or being snubbed for candidates from a more established agency which the client trusts more.

How do you choose the best recruitment agency for youDo they understand you and your aspirations? 

It would be naïve to expect a Recruitment Consultant to be an expert in every field. You will have far more domain knowledge of professional roles than they do. What you should expect is that the consultant takes time to listen to your story to date and your goals for the future.

The Consultant’s expertise lies in understanding you and in matching you to the most appropriate employers. If they suggest that your CV is put forward to a specific company they should be able to give you chapter and verse on that company because they should have invested the time to understand exactly what that company is looking for.

Do they act as mentors?

Does your consultant give you advice on how to improve your CV, discuss what your Social Media presence says about you and do they coach you when you are preparing for an interview? Additionally, a good consultant should act as your mentor, and should be willing to help as you settle into a new role.

I’m very proud that Just ticks all these boxes. We have been operating for 40 years, and many of our clients have been with us throughout our entire journey. This means that we know the roles we are hiring for inside-out, and we have a great level of trust amongst our clients and candidates alike.

Our mission has always been to place people first. This means we endeavour to create an experience for each candidate we place; considering their needs, motivations and desires. We never treat a candidate as a number.

Our consultants are passionate about people - it's a minimum requirement for all employees. This means you always know that Just has your best interests at heart.

 

If you are actively looking for a new role and would like one of our consultants to get in touch with you just follow the link:
Register your interest with Just Recruitment

 

Published: 16 June 2025
© Copyright Just Recruitment Group Ltd 2025

Jobs currently available

Customer Account Coordinator
Sector: Customer Service
Salary: £30,000 - £32,000 per annum
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913733
About the role

Just Recruitment is partnering with a growing business on the outskirts of Sudbury to recruit a Customer Account Coordinator to join their established team.

The key purpose of this role is to deliver efficient, commercially focused customer service to both internal and external customers. This includes managing order acceptance and invoice processing in line with business and customer requirements, and working closely with teams across Sales, Production, Accounts, Quality Control, Regulatory, and Distribution to ensure customer expectations are consistently met.

Key duties include:

  • Ensuring that excellent levels of customer satisfaction are delivered to customers and building strong relationships with customers through open and interactive communication.
  • Receiving and processing all customer purchase orders within 24 hours and sending order acknowledgement or confirmation where appropriate. Ensuring that correct pricing information is available for new orders received, and if necessary, request information or guidance from the relevant Sales Manager.
  • Providing timely responses to internal and external customer requests and enquiries, for example, order status requests, order amendments, transportation delays, etc.
  • Proactively monitor orderbook status on a regular basis, resolving problems with a potential customer impact, e.g. credit blocks, production and supply issues.
  • Allocation of stock to orders to allow warehouse and distribution teams to process dispatches.
  • Managing customer portals where required, to keep customers informed of order progress, book delivery slots, print labels and upload documentation.
  • Liaising with site production teams, supply chain and commercial teams regularly to discuss production plans, potential new orders, review and maintain customer safety stock levels. Discuss any potential production issues or raw material delays and, where possible, assist with resolutions.
  • Producing and distributing invoices and supporting documentation daily.
  • Monitoring and maintaining stock levels to ensure customer requirements are met. Discuss upcoming orders, customer forecasts, and reorder levels for UK inventory.
  • Being responsible for the timely processing of corrective credit notes.
  • Receiving, processing, and monitoring customer complaints with relevant internal departments and Sales Managers, keeping customers updated on the progress and outcome in a timely, professional manner.
  • Keep regular contact with site-based QC teams to discuss any customer queries, potential issues or opportunities.

Key requirements for this role:

  • Minimum 3 years’ experience in customer service
  • An open-minded, flexible attitude to meet the requirements of the business
  • Able to communicate effectively
  • Proven numerical and analytical skills
  • Ability to demonstrate own initiative
  • Computer literate
  • Ability to effectively prioritise activities
  • Experience/understanding in logistics

This is a full-time, site-based role working Monday to Friday.

Free parking is available on-site.

Hours of work: Monday to Thursday, 8:15am–4:30pm, and Friday, 8:30am–2:30pm.
Includes a 30-minute unpaid lunch break, totalling 36.5 hours per week.
Holidays – 26 days plus bank holidays.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Multi-skilled Maintenance Engineer
Sector: Engineering and Manufacturing
Salary: Competitive
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913732
About the role

Just Recruitment is partnering with a global organisation with a manufacturing facility near Sudbury. They are looking for a talented Multi-Skilled Maintenance Engineer to join their expanding team.

Key roles and responsibilities include:

  • Assist with the layout of the site, being involved with and understanding the installation of new services during the development of the site
  • Assist with the layout of the equipment, being involved with and understanding the installation of new equipment and the production process flow
  • Be a key member of the Engineering team in the creation of the:
    • Site Engineering maintenance department.
    • Site Engineering maintenance facility.
    • Site Engineering control system, maintenance schedules and procedures (CMMS computerised maintenance management system).
    • Site Engineering technical stores.
    • Site Engineering technical library, both manual and electronic.
  • Fault finding and problem solving on a variety of production and site equipment.
  • Create and carry out planned maintenance schedules.
  • Liaise with suppliers and service companies regarding problem-solving and service engineer visits.
  • Identify spare parts for all equipment, in line with business strategies.
  • Liaise with Production teams and identify, implement, and optimise improvements to machinery and plant.
  • Identify and carry out Engineering improvement projects when required.
  • Actively train down skills through standardised work to both Production Operatives through TPM & other shift Engineers.
  • Work with suppliers in the installation of new and existing plant and equipment.
  • Provide technical assistance to aid in the verification of new equipment.

Essential qualifications and experience required:

  • Experience in a manufacturing environment.
  • HNC Engineering Qualification.
  • Experience in PPM and TPM.
  • Experienced in both mechanical and electrical fault-finding.
  • Experience in a fast-paced maintenance department.

This is an excellent opportunity to join a growing business that offers a competitive salary and a great working location.

Please note: Due to the company’s location, you must have access to your own transport.

This role involves split shifts during the day, Monday to Friday only.

Please note that you are required to be on call-out, on a rota basis, once a month to cover evenings and weekends.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Field Service Technician – Shaftesbury, Dorset
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Shaftsbury, Dorset
Role: Full Time
Contract: Permanent
Job ref: TB06
About the role

Due to continued growth, the world’s leading provider of vehicle washing technology is recruiting a Field Service Technician to support its customer base in the Shaftesbury, Dorset area.

The role will involve Service and Installation of Car and Commercial valet equipment. You will be involved in all aspects of planned and breakdown maintenance, equipment service and repairs, keeping van stock levels to the standard requirement and completing job sheets.

Role requirements include:

  • Having an Electrical or Mechanical engineering qualification
  • Be willing to travel and stay out overnight as and when required
  • Be willing to take on additional training and relevant courses, including evening courses that the company may pay for
  • Can work on your own initiative or as part of a team, and have problem-solving skills
  • Have a valid, clean UK driving licence
  • Good people skills, presentable and able to liaise directly with customers
  • Should be punctual and able to keep accurate and timely documentation
  • IT literate with Microsoft Office and Outlook experience.
  • Work within Health & Safety guidelines as set by the company

Benefits include:

  • Company vehicle
  • Mobile phone
  • Pension scheme
  • Death in service benefit
  • Uniform and tools provided

Hours:

Monday to Friday, 40 hours per week, plus 1 in 3 weekend cover.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Field Service Technician – Leeds / Bradford
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Leeds, Bradford
Role: Full Time
Contract: Permanent
Job ref: TB07
About the role

Due to continued growth, the world’s leading provider of vehicle washing technology is recruiting a Field Service Technician to support its customer base in the Leeds / Bradford area.

The role will involve the Service and Installation of Car and Commercial valet equipment. You will be involved in all aspects of planned and breakdown maintenance, equipment service and repairs, keeping van stock levels to the standard requirement and completing job sheets.

Role requirements include:

  • Having an Electrical or Mechanical engineering qualification
  • Be willing to travel and stay out overnight as and when required
  • Be willing to take on additional training and relevant courses, including evening courses that the company may pay for
  • Can work on your own initiative or as part of a team, and have problem-solving skills
  • Have a valid, clean UK driving licence
  • Good people skills, presentable and able to liaise directly with customers
  • Should be punctual and able to keep accurate and timely documentation
  • IT literate with Microsoft Office and Outlook experience.
  • Work within Health & Safety guidelines as set by the company

Benefits include:

  • Company vehicle
  • Mobile phone
  • Pension scheme
  • Death in service benefit
  • Uniform and tools provided

Hours:

Monday to Friday, 40 hours per week, plus 1 in 3 weekend cover.

 

Just Temps acts as an Employment Business for the supply of Temporary Staff.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more