Mental health in the workplace for employers and employees

Mental health problems in the workplace are more common than you think, anxiety and depression being the most common. Most of us will suffer from a mental health issue at some point or another.

One in six employees suffer from anxiety, depression and unmanageable stress each year.

  One in six employees suffer from anxiety, depression and unmanageable stress each year.

What is mental health?

“Mental health is a person’s condition with regard to their psychological and emotional well-being.” There are many different types of mental illnesses such as:

  • Stress and anxiety disorders
  • Having depression
  • Eating disorders
  • Psychosis
  • Self-harm

Employees

Whether it is work or you are dealing with a personal situation causing you anxiety or stress your employer has a legal obligation to help you.

When a risk has been identified then steps must be taken to remove or reduce it as far as reasonably practicable.

Mental health in the work place for employers and employeesStress and anxiety can cause physical changes. It can cause high blood pressure, aches and pains, your muscles can get tense as you gather the stress.

If you notice any of the above or you feel stressed at work, you are not alone, and you need to tell your employer and they WILL be able to help you.

You can always approach your local GP and they will also offer you alternative methods of dealing with your stresses.

Employers

If you have employees suffering from stress or mental health illnesses within the workplace you can also receive help.

If you notice one of your employees acting differently you need to act and ask them what’s wrong. If you notice any of the following; more tired than usual, they might be making uncharacteristic mistakes, find it hard to motivate themselves, timekeeping might slip, may be short-tempered, you need to act. NOW.

Don’t forget about an employee when they are off, make regular contact with them so they don’t feel forgotten or isolated. Only get them back into the workplace when they feel they are ready. Put support into place for when they do return to work.

Guidance and support for employers and employees

There are several specialist organisations that can provide guidance and support – http://www.hse.gov.uk/stress/resources.htm#links

 

Published: 11 October 2021
© Copyright Just Recruitment 2021

Jobs currently available

New job
Sales Administrator
Sector: Public Service and Administration
Salary: £22,000 - £25,000 per annum
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: 911579
About the role

Just Recruitment is working with a growing organisation based on the outskirts of Colchester that is looking to add a Sales Administrator to its team.

Working in a busy sales office, you will manage the enquiries received and process accordingly - following the process from start to finish, liaising with the wider business team as required.

Conducting sales schedules, liaising with purchasing on product lead times, advising of delivery dates and communicating any information to the relevant people within associated businesses.

The role also involves dealing with all general client enquiries/issues and after-sales support.

In order to be considered for this role, you will need to be customer-focused, have excellent attention to detail and possess excellent IT and communication skills.

Please note due to company location, you will need to have access to your own transport.

Working Monday to Friday - free parking is available on site.

Read more
New job
Customer Service and Logistics Administrator
Sector: Transport, Logistics and Shipping
Salary: Competitive
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 911578
About the role

Just Recruitment is delighted to be supporting a growing, well-established, organisation based in Sudbury - looking to add a Customer Service and Logistics Administrator to its long-standing team.

This role will be extremely varied and there will be scope for you to make this role your own.

As a Customer Service and Logistics Administrator, you will deal directly with customers by phone or email providing stock updates, pricing and delivery information. You will respond promptly to all customer enquiries. You will also be responsible for booking all transport for goods picked using the preferred suppliers.

Key duties:

  • Ensure customer and client delivery requirements are met
  • Daily telephone and email contact with customers and clients
  • Administration of order processing
  • Invoicing customers
  • Dispatch pallets/parcels by ensuring labels are printed and booked with the respective carrier

Your requirements:

  • Previous experience of working in a customer service driven organisation advantageous
  • Excellent communication and customer service skills
  • Good listening skills, tactful and courteous
  • Ability to build effective working relationships with customers/clients, whilst appreciating the need for maintaining confidentiality
  • Good organisation skills with the ability to prioritise
  • Good working knowledge of IT packages e.g. Word and Excel
  • Experience in using SAGE advantageous

Working 0800 – 1700 hours with 1 hour for lunch. Flexibility is required in line with peak demands.

Free parking is available on site.

20 days holiday plus bank holidays.

Read more
New job
Customer Service Agent
Sector: Customer Service
Location: Witham
Role: Full Time
Contract: Permanent
Job ref: 911574
About the role

Are you a good communicator and highly organised?

Do you enjoy working within a team environment and are able to work under pressure?

Just Recruitment is looking for a Customer Service Agent to be responsible for delivering the highest standard of customer excellence and sales support to our client’s customers. The role is based in Witham.

Duties include:

  • To provide quality customer service, including interacting with customers, answering customer enquiries across a variety of platforms, and effectively handling customer complaints and escalations
  • To process all customer orders in accordance to the Sales Order Processing procedure, adhering to policies
  • Accurately records and logs interactions on CRM against every customer communication.
  • To be proactive in maximising all sales by upselling, cross-selling, growing account spends, activating inactive or closed accounts, whilst passing on leads and opportunities as and when required across the business

Skills required:

  • Excellent organisation and multi-tasking skills with an attention to detail
  • Excellent time management and prioritising skills
  • Excellent interpersonal communication skills

Experience required:

  • Proven track record in a similar Sales or Customer Service role.
  • Excellent knowledge of Microsoft computer packages including Word, Excel and Outlook
Read more
New job
Artworker/Designer
Sector: Creative Arts and Design
Location: Braintree
Role: Full Time
Contract: Permanent
Job ref: 911577
About the role

Just Recruitment is recruiting for an Artworker/Designer position on behalf of a company based in Braintree.

Within this position, you will be working closely with the Artworker, Digital and IT Teams and will be responsible for delivering support as well as engaging solutions for a wide range of both digital and print solutions.

Skills/Experience:

  • Mac/PC skills and technical knowledge in Adobe InDesign, Illustrator and Photoshop
  • Proficiency in MS Windows 10 and Microsoft Office applications – Teams, Word, Excel and PowerPoint
  • Strong understanding of typography and layout
  • Good knowledge of printing processes

Your qualities:

  • Organised approach and eye for detail
  • Self-motivated and the ability to work to deadlines
  • Able to remain calm and work under pressure
  • Team player and ability to communicate effectively at all levels
  • Keen to expand your capabilities
Read more