Melodies of life and love: meet EACH’s music therapist

Ray Travasso uses music to bring comfort and hope to patients and their families at EACH. Here’s how his work hits the high notes

By Tim Gibson

“I think this is the best room in the hospice. It’s a place of creativity, love and companionship for whole families. I’m proud to work here.”

So says Ray Travasso, music therapist at The Treehouse, EACH’s Ipswich hospice. Surrounded as we are by a drum kit, electric guitars and amplifiers, a keyboard and recording equipment, it is hard to disagree.

    "...music therapy is about giving people a different way of dealing with their emotions,...”  

Ray’s job involves using music to bring succour to patients and families when they’re dealing with life-limiting and terminal illness, and on the journey through bereavement.

His techniques involve both listening to and playing music, and he says you’d be surprised at how many people find hope in the experience of writing a song, listening to a favourite track or simply making a noise on one of the many instruments available.

“As with the art therapy that takes place in our hospices and at patients’ houses, music therapy is about giving people a different way of dealing with their emotions,” explains Ray. “It can be a helpful way of processing things, of coming to terms with painful circumstances, and of giving expression to feelings that are hard to articulate.”

Such expression takes a variety of forms. One of the activities that Ray finds most fulfilling is writing songs, either with patients or with their families.

“It’s often the case that the dads will ask if they can write a song once their son or daughter has passed away,” he says. “I think it can be hard for men to talk about how they’re feeling, but music is often a way to process some of those complex emotions. People feel as if they can reveal more of themselves in a song than they could in a conventional counselling session.”

There is also the advantage of having a distraction, which can give Ray’s patients more encouragement to open up. “If you’re tuning a guitar or working out how to play a piece of music on the piano, the focus is elsewhere. That can make it easier to talk about what’s going on.”

Another activity that Ray helps families with is recording MP3s of patients. “These provide wonderful mementoes, of them speaking or singing or making music with instruments. Often, it doesn’t matter precisely what they’re doing. Parents and siblings and wider family members relish the chance to hear their loved ones making a noise. It can keep their memory alive.”

    “Finding the right music can help people at this sensitive time..."  

As well as creating music, Ray uses his expertise to curate playlists that help patients and their families deal with their challenging experiences. “This is especially valued when it comes to end-of-life care,” he says. “Finding the right music can help people at this sensitive time. Melodies of life and love fill the space that a loved one’s passing leaves behind.”

Ray works on a one-to-one and group basis, as well as arranging events and activities for bigger groups. He holds regular gig nights at The Treehouse, giving patients and their families a chance to enjoy live music without the pressure of going to a public venue. He encourages performance, because he believes it gives people a focus – something that is especially useful when it comes to processing grief.

“As with all of the services provided by EACH, we respond to our users’ needs,” Ray reports. “If there’s something music-related that a patient or family member wants to do, I’ll do my utmost to make it happen.”

That can-do spirit seeps from the walls of the music therapy room, helping create its wonderful atmosphere. Step inside, and sooner or later you’ll experience the rhythm of life, beating where it’s needed the most.

Published: 11 November 2019

© 2019 Just Recruitment Group Ltd

Just Recruitment is sponsoring EACH’s “Happy Christmas Ipswich” comedy evening, hosted by Griff Rhys Jones. To support the event or donate to EACH, please click here.

If you enjoyed this article, you may like: Where the light shines in

You may also enjoy: Why relearning the piano is the best (and hardest) thing I’ve done for years

Jobs currently available

Service Engineer (Gas Safe)
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Guildford
Role: Full Time
Contract: Permanent
Job ref: TB15
About the role

Just Recruitment is currently recruiting for a Service Engineer, ideally located in the Guildford area, to cover South East London and the South East England region.

The role will involve carrying out routine servicing and maintenance, including filter changes and breakdown repairs, across a wide range of company units. You will need to have a good level of physical fitness and be comfortable working at heights.

Occasional call-out cover will also be required to support a key local customer.

Key requirements include:

  • Must have a full driving licence
  • Must be Gas Safe Registered, ideally with CoNGLP1 PD COCN 1 CIGA 1
  • CDGA 1 ACS accreditations
  • Electrical/Mechanical/Engineering background required
  • Experience with gas/oil burners
  • Self-motivated and innovative
  • Ability to use initiative and have excellent customer liaison skills

The benefits package includes:

  • Competitive salary depending on experience, overtime, paid door to door (at 1.5x (travel included)
  • Company Vehicle
  • Mobile Phone / Tablet
  • Pension
  • Private Health Scheme
  • 25 Days Holidays

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Electrical Maintenance Engineer (Days)
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Braintree, Essex
Role: Full Time
Contract: Permanent
Job ref: TB22
About the role

Just Recruitment is currently recruiting an Electrical Maintenance Engineer for their client based in Braintree, Essex.

The purpose of this role is to take a proactive approach to preventing equipment failure and to ensure that all planned preventative maintenance (PM) schedules are completed effectively and on time.

You will work as an integral part of the maintenance team, supporting the achievement of quality, waste reduction, efficiency, and KPI targets, while ensuring all Health & Safety procedures are adhered to at all times.

Working hours: Monday to Friday, 8.00am to 4.30pm.
20 days holiday rising to 25 days for every year worked, plus bank holidays.
The company operates a 1:3 call-out system.

Qualifications and job skills required:

  • Previous manufacturing / processing / warehouse / cold store industry experience.
  • Electrical bias, electrical qualifications/time served apprenticeship.
  • 4 years’ experience
  • A good standard of both written and oral English.
  • Basic Health & Safety.
  • Data and analytical skills.
  • Computer literate. (Word/Excel/Windows-based packages).

Desirable skills:

  • PLC, hydraulics, temperature control, instrumentation, welding, FLT/MEWP licence.
  • Can do approach, drive and ambition towards maintenance excellence.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Part-Time Finance Manager
Sector: Accountancy, Banking and Finance
Salary: Competitive
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913741
About the role

Just Recruitment is supporting a growing, sector-leading business in Sudbury that is looking for a Part-Time Finance Manager to join their team.

The key purpose of this role is to manage the Finance Department and to support senior management in all areas of finance and accounting, reporting directly to the MD and being responsible for an Accounts Assistant.

Key duties include:

  • Reconciling current accounts on SAGE.
  • Updating the cash flow spreadsheet and reviewing.
  • Loading purchase invoices onto SAGE and distributing them for approval.
  • Producing Balance of Accounts for Finance Meeting.
  • Reviewing the sales ledger and purchase ledger.
  • Compiling supplier invoices, reviewing and loading for payment via Bacs, updating SAGE and sending remittance advice.
  • Managing SAGE backups.
  • Reconciling all bank accounts against paper statements.
  • Loading credit card payments onto SAGE and reconciling against the paper statement.
  • Calculating commission figures for payroll.
  • Processing wages – gathering all timesheets and expenses, compiling and sending to an outsourced company, receiving documents and payslips back, loading Bacs payments and sending payslips and loading Journals onto SAGE.
  • Downloading monthly supplier invoices.
  • Creating monthly sales invoices.
  • Compiling and filing VAT returns.
  • Compiling required documents for accountants at the financial year end, processing SAGE year-end end and communicating as necessary with accountants
  • Managing commercial and vehicle insurance. Reviewing current circumstances, reassessing cover and requirements, and supplying supporting documents.
  • All property management tasks with support from the Accounts Assistant.
  • Reconciling rental payments from the agent’s statement.
  • Communicating with and managing tenants when required.
  • Supporting other departments as required.

This is a part-time role - working 20 - 25 hours per week - this role is office-based, and the ideal candidate will be able to work Tuesdays and Thursdays, but hours can be flexible.

This is an excellent opportunity to join a lovely business, with a great ethos and a long-standing team.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Field Service Engineer (North West Region)
Sector: Engineering and Manufacturing
Salary: Competitive
Location: North West
Role: Full Time
Contract: Permanent
Job ref: 913740
About the role

Just Recruitment is working with a growing, industry-leading business seeking to add a Field Service Engineer to its team. This role will cover the North West region, including Manchester, Lancashire, and the surrounding areas.

The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown, and maintenance of the company’s range of capital equipment across a variety of environments in the North West.

Duties include:

  • Installation, commissioning, maintenance, and fault finding of a wide range of different manufactured and third‐party equipment.
  • Provide user training to end clients when required.
  • Provide feedback to customers on any issues raised during a commissioning, maintenance, or fault‐finding visit.

To be considered for this exciting role, you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of level 3 or above in electrical installation/engineering/maintenance or another relevant technical discipline with 3 years’ experience. Alternatively, a gold card electrician would be considered along with 2391 testing and inspection.

Applicants are welcome from a wide range of equipment backgrounds.

You must have impeccable customer service skills and a confident and professional manner in customer-facing environments.

Key requirements include:

  • Previous experience in performing in a technical field service team.
  • Clear and concise written and spoken communication skills.
  • Ability to present information in a structured and balanced way.
  • Good working knowledge of Word and Excel.
  • Ability to work as part of a team.
  • Positive ‘can‐do’ attitude.
  • Problem solver ‐ ability to engineer solutions on the job.
  • Ability to work and manage in a high‐pressure environment.
  • Work autonomously, taking initiative to resolve customer issues.
  • Willing to travel and work unsociable hours when needed.
  • Some overnight stays are required.

This is an excellent opportunity to join a world-class organisation.

You will be:

  • Joining a national team of Field Service personnel who take great pride in their work and who aim to build upon long-term relationships with customers.
  • Continually challenged as you are exposed to new technologies.
  • You will receive constant support and guidance from senior management, and your technical knowledge will be enhanced through training courses.

For those with the desire, there are opportunities to progress your career within the department and into the wider company.

In return, you will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including a competitive salary, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market-leading organisation.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Electrical Maintenance Engineer
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Tiverton, Devon
Role: Full Time
Contract: Permanent
Job ref: TB25
About the role

Just Recruitment is seeking a Maintenance Engineer for a company based in Tiverton, Devon.

You will need to have an electrical bias and ideally have experience in an industrial or manufacturing environment.

The key objective of this role is to support the efficient operation of production facilities.

This includes:

  • Conducting regular safety inspections.
  • Performing both preventative and reactive maintenance on CNC machinery, and maintaining all site electrical systems.
  • Identifying and implementing improvements to increase efficiency, reduce downtime, and manage external contractors and maintenance resources.
  • Experience with CNC machinery is essential as a significant part of the role involves performing preventative and reactive maintenance on CNC machinery, including diagnostics and repair of control systems (Fanuc, Siemens, Hurco), and overseeing calibrations.
  • The role will also involve installation, testing, and maintenance of site electrical systems, including EV chargers.
  • Diagnosing and repairing electrical faults within machinery and control systems.
  • Overseeing machine calibrations and alignments.
  • Experience with PLC control systems.

Qualifications:

An electrical engineering qualification such as City & Guilds, HNC/HND, or equivalent is essential.

Hours:

39 hour working week: Monday to Thursday, 7am - 4pm and Friday 7am - 12pm.

This role offers Excellent Benefits, including:

  • 25 days holiday per annum, plus bank holidays
  • Company contributions to pension.
  • Healthcare cashback scheme.
  • Free on-site parking.
  • Opportunities for overtime at a premium rate.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more