Business heroes: Ove Arup, Structural Engineer – Shaping the world

Business heroes: Ove Arup, Structural Engineer – Shaping the world

Ove Arup wasn’t only the finest structural engineer of his generation. He led the way in forming one of the earliest employee-owned companies, too

By Journalist Tim Gibson

When Ove Arup stood before his global workforce on 9 July, 1970, he was faced with an impressive task. As the figurehead for one of the highest-profile engineering practices in the world, he was revered professionally. But he needed to unite his audience, because he was bringing a number of disparate companies together under one banner, The Arup Group.

    For Arup, work was a defining factor in a person’s identity: he thought it ought to be “interesting and rewarding”,...  

Arup’s first business venture launched in 1938, but the engineering practice that would make his reputation formed in 1946. Over subsequent years, as Arup established his name by working on high-profile projects such as the Sydney Opera House, Arup practices sprung up around the world, in places as diverse as the Middle East, Africa and throughout Europe.

Protecting a legacy

In 1970, at the age of 75, it became clear to Arup that he needed to establish his legacy. As he and many of his associates considered retirement, he wanted to consolidate the Arup brand and spell out what it stood for.

The result is a piece of oratory that remains important for the multinational Arup Group to this day. So important, in fact, that it is published on the company’s website and viewed as required reading for every new employee.

Arup’s “Key Speech” sets out not just his business philosophy, but his approach to life. It reads in parts like a treatise on morality – hardly a surprise when you consider the close connection Arup saw between work and a person’s very existence.

That is the point with which Arup’s great speech began. He distanced himself from the view associated with fellow industrialist Henry Ford, who saw work as a necessary evil that facilitated enjoyable leisure time. For Arup, work was a defining factor in a person’s identity: he thought it ought to be “interesting and rewarding”, carried out in community with others.

Employee-owned trust

The Arup Group’s ownership structure continues to reflect its founder’s commitment to work as a shared endeavour. Despite employing more than 14,000 people in 34 countries, the business prides itself on being an independent practice. It is owned by a trust, which distributes the firm’s profits among past and present employees.

Just Recruitment is Appointing a New DirectorThe Arup Group is one of the biggest employee-owned companies in the world. Its structure closely reflects Ove Arup’s vision: “…no man is an island … our lives are inextricably mixed up with those of our fellow human beings … there can be no real happiness in isolation.”

Such a view may seem inimical to business success. Yet the high stature of the Arup Group shows the force of its founder’s principles, as well as their financial value. Last year, the company made profits of £47.7m. Arup understood the importance of finding the right people to deliver such success. He put a huge emphasis on “quality”, creating a culture in which each person felt valued, encouraged to be their very best.

Total Architecture

Thanks to Arup, the company has a “mission”: a belief that it has a “special contribution to make” to structural engineering, and the world in general. He advocated a method known as “total architecture”. At its heart is the belief that good architecture improves lives by making the best use of space and facilitating positive human interactions.

As it was with his business ethos, so it was with his understanding of the work he and his colleagues carried out. Arup was driven by his values. He saw buildings as more than lumps of stone and metal. They have the power to shape the world, as do the companies that design and construct them.

      Arup was driven by his values. He saw buildings as more than lumps of stone and metal.  

An era of growth

It is perhaps unsurprising that the Arup Group went from strength to strength following Arup’s 1970 “Key Speech”. This coincided with it becoming an employee-owned trust. But Ove Arup – who would be knighted just a year later – understood that such an ownership structure only made sense if underscored by a shared ethos.

Arup’s speech was an attempt to establish that ethos and secure the buy-in of the next generation. That it continues to perform this function for employees some 50 years later is testament to the power of a strong vision, clearly articulated with passion and precision. It reveals as much about Arup’s rhetorical skill as his business savvy.

The Arup Group’s achievements since that July day show what happens when you give people a say in their future, when you show them they are valued by giving them a stake in their destiny. That is the power of employee ownership: it enshrines a culture of mutuality and togetherness. And when that forms the bedrock of a business, success will surely follow.

 

Just Recruitment: Working together, sharing success

Just Recruitment Group Ltd became an employee-owned company in 2017. Every member of the workforce has a stake in the business. As a result, we work hard to pursue excellence in all things. We put people at the very heart of our company, because we understand the value of working together to secure success.

Find out more about employee ownership here.

Published: 7 May 2020

© 2020 Just Recruitment Group Ltd

If you liked this article you may like to read: The power of an inspirational teacher

You may also like to read: The knowledge: find out what you stand for

Jobs currently available

New job
Sales Negotiator (9-month contract)
Sector: Sales
Location: Earls Colne, Colchester, Essex
Role: Full Time
Contract: Permanent
Job ref: JC29
About the role

Just Recruitment is working with a well-regarded, market-leading business on the outskirts of Colchester that is seeking a Sales Negotiator to join its stable team.

The key purpose of this role is to achieve and exceed sales conversion targets from quotations, whilst maintaining high levels of customer satisfaction and engagement.

You will be responsible for the accurate updating of CRM and pricing systems too.

Key duties include:

  • Contacting clients by phone or email to follow up on quotations with a view to securing orders for the business.
  • Ensuring internal systems are updated accordingly with accurate and current information.
  • Negotiating with customers — listen to objections, understand requirements, and provide appropriate solutions.
  • Developing relationships with key customers, influencers, and decision-makers within the industry.
  • Using the bespoke pricing software to review and amend quotations in line with company processes.
  • Performing other tasks and duties as reasonably requested by the Sales Office Manager.

Role requirements include:

  • Professional and confident communication skills, both written and verbal.
  • Diligent and proactive in following up on quotations and capturing feedback.
  • Positive, “can-do” attitude and solution-oriented mindset.
  • Reliable, self-motivated, and able to work methodically under pressure.
  • Reasonable level of computer literacy, including Microsoft Office Suite; training provided for in-house systems.
  • Ability to manage multiple tasks, prioritise and remain organised.

Please note that, due to the company location, you must have access to your own transport.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
New job
Sales Negotiator
Sector: Sales
Location: Earls Colne, Colchester
Role: Full Time
Contract: Permanent
Job ref: JC28
About the role

Just Recruitment is working with a well-regarded, market-leading business on the outskirts of Colchester that is seeking a Sales Negotiator to join its stable team on a full-time, permanent basis.

The key purpose of this role is to achieve and exceed sales conversion targets from quotations, whilst maintaining high levels of customer satisfaction and engagement.

You will be responsible for the accurate updating of CRM and pricing systems too.

Key duties include:

  • Contacting clients by phone or email to follow up on quotations with a view to securing orders for the business.
  • Ensuring internal systems are updated accordingly with accurate and current information.
  • Negotiating with customers — listen to objections, understand requirements, and provide appropriate solutions.
  • Developing relationships with key customers, influencers, and decision-makers within the industry.
  • Using the bespoke pricing software to review and amend quotations in line with company processes.
  • Performing other tasks and duties as reasonably requested by the Sales Office Manager.

Role requirements include:

  • Professional and confident communication skills, both written and verbal.
  • Diligent and proactive in following up on quotations and capturing feedback.
  • Positive, “can-do” attitude and solution-oriented mindset.
  • Reliable, self-motivated, and able to work methodically under pressure.
  • Reasonable level of computer literacy, including Microsoft Office Suite; training provided for in-house systems.
  • Ability to manage multiple tasks, prioritise and remain organised.

Please note that, due to the company location, you must have access to your own transport.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Accounts Assistant (1 year contract)
Sector: Accountancy, Banking and Finance
Location: Braintree
Role: Full Time
Contract: Permanent
Job ref: JC8
About the role

Just Recruitment is working with a growing business in Braintree, looking to add an Accounts Assistant to their team.

You will be responsible for maintaining all records required for the accurate operation of the sales and purchase ledgers, including the daily entry and reconciliation of cash.

Duties include:

  • Entering daily cash from multiple bank accounts and reconciling on a daily basis.
  • Processing daily sales invoices in a timely and accurate manner.
  • Dealing with the despatch team to reconcile any discrepancies.
  • Processing of Purchase Ledger Invoices, ensuring they are accurate, matched to the delivery notes, and as per the terms agreed.
  • Ensuring the invoices are coded correctly and in line with company policy.
  • Reconciling all supplier statements and agreeing the Creditors Report monthly, correcting any discrepancies with suppliers, and in line with company policy.
  • Raising and processing monthly payment runs for Purchase Ledger invoices, both in domestic and foreign currencies.
  • Working closely with Customer Service and Warehouse departments to ensure excellent communication is adhered to at all times and a high level of
  • Customer Service is given at all times.
  • Assisting the Accounts Manager and CFO with any other tasks to ensure the smooth running of the accounts department within the company.

Hours: Monday – Friday, 9.00am - 5.30pm.

Please note the company can offer full or part-time hours!

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Field Service Engineer (South)
Sector: Engineering and Manufacturing
Location: South
Role: Full Time
Contract: Permanent
Job ref: 913747
About the role

Just Recruitment is working with a growing business, at the forefront of their sector, looking to add a Field Service Engineer to their team - covering a patch in the South - you can be based anywhere in the South of the UK.

The key purpose of this role is to be responsible for the Installation, Commissioning, service, repair, breakdown, and maintenance of the company’s range of capital equipment in a variety of environments, located in the South of the UK.

Duties include:

  • Duties include installing, commissioning, maintaining, and fault‐finding a wide range of both manufactured and third‐party equipment.
  • Providing user training to end clients when required.
  • Providing feedback to customers on any issues identified during commissioning, maintenance, or fault‐finding visits.

To be considered for this exciting role, you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of level 3 or above in electrical installation/engineering/maintenance or another relevant technical discipline with 3 years’ experience. Alternatively, a gold card electrician would be considered along with 2391 testing and inspection.

Applicants are welcome from a wide range of equipment backgrounds.

You must have impeccable customer service skills and a confident and professional manner in customer-facing environments.

Key requirements include:

  • Previous experience of performing in a technical field service team
  • Clear and concise written and spoken communication skills
  • Ability to present information in a structured and balanced way
  • Good working knowledge of Word and Excel
  • Ability to work as part of a team
  • Positive ‘can‐do’ attitude
  • Problem solver ‐ ability to engineer solutions on the job
  • Ability to work and manage in a high‐pressure environment
  • Work autonomously, taking initiative to resolve customer issues
  • Willing to travel and work unsociable hours when needed
  • Some overnight stays are required

This is an excellent opportunity to join a world-class organisation.

You will be joining a national team of Field Service personnel who take great pride in their work and who aim to build upon long-term relationships with customers.

You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management, and your technical knowledge will be furthered through training courses.

For those with the desire, there are opportunities to progress your career within the department and into the wider company.

In return, you will receive ongoing, industry-recognised product training as new products are introduced. You will also enjoy a generous remuneration package, including a competitive salary, company healthcare, a contributory pension scheme, a phone, and a laptop, as well as excellent opportunities for career progression within a market-leading organisation.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Production Operator
Sector: Production and Stock Control
Salary: Discussed on application
Location: Witham, Essex
Role: Full Time
Contract: Permanent
Job ref: TB30
About the role

Just Recruitment is seeking a Production Operator for a company based in Witham, Essex.

Working hours are Monday to Friday, 6.00am to 2.30pm, with occasional 12-hour shifts required to cover holidays and peak periods.

Role will involve:

  • Carrying out the safe and efficient operation of equipment to prepare products
  • Undertaking dispatch checks and reporting any discrepancies to the Team Leader
  • Completing all necessary record-keeping on the computer
  • Operating filling equipment
  • Movement/sampling of the product to the final store as instructed
  • General cleanliness of production areas, conveying equipment, coolers, etc.
  • Maintaining high levels of cleanliness in all work areas, ensuring correct procedures are followed and documented, where applicable

Skills/Abilities include:

  • Able to determine colour differences by eye
  • Self-motivated and able to work under own initiative
  • Computer literate
  • Quality awareness
  • Adaptable and flexible
  • Good people skills
  • Literate and numerate
  • Team player

Experience in production line operations in the food and beverage sector and knowledge of HACCP would be advantageous.

Excellent company benefits include:

  • Automatic entry into pension scheme after 3 months 4% employee, 6% employer contributions, going up to a maximum of 8% company contribution
  • You automatically qualify for Death in Service benefit which is 4 x basic annual salary
  • Health Cash Back Plan
  • Gym subsidy and cycle to work scheme
  • Benefits hub with access to discounts from various retailers
  • Loyalty awards scheme

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Field Service Technician (Leeds/Bradford)
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Leeds, Bradford
Role: Full Time
Contract: Permanent
Job ref: TB29
About the role

A global leader in vehicle washing technology is expanding and seeking a Field Service Technician to support its customers across the Leeds and Bradford region.

Hours: Monday to Friday, 40 hours per week plus 1 in 3 weekend cover.

The role involves the service and installation of car and commercial valet equipment. You will handle all aspects of planned and breakdown maintenance, including equipment servicing and repairs. Responsibilities also include maintaining van stock levels to standard requirements and completing job sheets.

Role requirements include:

  • An Electrical or Mechanical engineering qualification
  • Traveling and staying out overnight as and when required
  • Taking on additional training and relevant courses, including evening courses that the company may pay for
  • Ability to work on your own initiative or as part of a team, and have problem-solving skills
  • A valid, clean UK driving license
  • Good people skills, presentable, and able to liaise directly with customers
  • Should be punctual and able to keep accurate and timely documentation
  • IT literate with Microsoft Office and Outlook experience
  • Work within Health & Safety guidelines as set by the company

The benefits:

  • Company vehicle available
  • Mobile phone
  • Pension scheme
  • Death in service benefit
  • Uniform and tools provided

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more