Casual work: Employees freed or Employers greed?

Zero-hour contracts, the gig economy, and agency work. You may have heard these phrases in the media recently, but what do they mean? Just Recruitment untangles the net.

In July, a government review of good working practice condemned the use of casual working; such as zero-hour contracts or ‘gig’ work.

The ONS recently revealed that the number of people on zero hours contracts in the UK has fallen 2.2% since last year. This has been hailed a step in the right direction for the labour market.  

For some people, casual work yields a wide host of benefits. Could casual work be for you? Read our guide below to find out!


Pros and cons of the different types of casual work

What is the gig economy?

Defined as ‘a labour market characterised by the prevalence of short-term contracts or freelance work’, the so-called ‘gig economy’ has recently gained plenty of traction in the UK news.

The gig economy can provide a working environment which offers flexibility for employees who want casual work.

Instead of a regular salary or hourly wage, workers are paid for each ‘gig’ they carry out. These gigs range from simply delivering food, to running errands such as ironing, or collecting weekly shopping.

It is estimated that around five million people in the UK are employed in this way, with 40% of these workers using the work for supplemental income.

Although these jobs provide flexibility, the worker is self-employed in the eyes of the law. Therefore, they are not entitled to employment rights such as holiday entitlement or sick pay.  

What is a zero hours contract?

A worker with a zero-hour contract is classed as an employee of a company. This means they are entitled to employment rights.

However, as the name suggests, the employee is promised no hours. Although the employee is protected by rights, the uncertainty of knowing when you will next be able to work can be debilitating and cause people to abandon their social lives.

A study carried out by UCL found that people with zero hour contracts were one and a half times more likely to report having a mental health problem compared to those with a secure employment contract.

Employees are also allowed to work for other companies, which offers the freedom to pursue other career paths simultaneously. They are also allowed to turn down work when offered.

For those who work for supplementary income and appreciate the benefits employment rights yield, a zero-hour contract is flexible and offers a certain amount of freedom.

What is agency work?

Those seeking temporary work through a recruitment agency are classified as agency workers. This is the preferable way to undertake casual work, as workers are entitled to full employment rights – including equal pay to permanent employees after working on an assignment for 12 weeks.

However, temporary work can be a double-edged sword. Some recruitment agencies will try to avoid the ethical route of employment of casual workers, by using umbrella pay schemes or Swedish Derogation. These schemes can erode employee rights and cause workers to lose earnings.  

Employer branding

It is also important for companies to know the implications of different contracts and agency practices on employees. If workers are treated unethically, or deceived, this will reflect negatively on your brand.

Marks and Spencer found out the hard way, when public protests were launched. This was due to an agency they employed paying their temporary staff less than permanent employees, exploiting the Swedish Derogation loop hole.

At Just Recruitment we treat our temporary employees the same as our permanent staff. They are paid above the National Minimum Wage, offered holiday pay and we have implemented a voluntary benefits scheme, which we are the first agency in the region to offer.

We hope that all other employers and recruitment agencies will follow suit, and begin offering stability, flexibility and fair employment practices to their employees.

© Copyright Just Recruitment 2018

If you liked this article you may like to read – Commoditisation and how to resist it

You may also like to read – Mental health in the work place for employers and employees

Jobs currently available

New job
Logistics Administrator
Sector: Transport, Logistics and Shipping
Salary: £28,000 per annum
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913731
About the role

Just Recruitment is working with a growing business, based on the outskirts of Sudbury, to recruit a Logistics Administrator to join their team on a full-time basis.

The key purpose of this role is to support the warehouse/logistics team with all admin and office-based tasks, managing the transport and delivery of products as required.

Key duties include:

  • Managing stock levels and ensuring timely deliveries, reviewing sales orders and assigning which stock should be picked in line with first-in-first-out (FIFO) principles.
  • Monitoring warehouse activities, including shipping and receiving, making sure the quality of goods received and goods sent out is to the right standard and supported by the correct documentation.
  • Ensuring paperwork is filed and available to be accessed by any auditors.
  • Tracking deliveries in/out and providing updates to customers and sales colleagues.
  • Work closely with colleagues across different departments to ensure successful and timely delivery to customers, and that the company have the raw materials needed to successfully produce the finished product.
  • Requesting certificates of analysis from the quality team and ensuring the relevant pallet and delivery labels, as well as relevant paperwork, are attached to all deliveries to customers.
  • Carrying out regular stock takes of raw materials and finished products.
  • Calling off raw materials from 3rd party warehouses in line with production plans to ensure production never runs out of materials.

Role requirements include:

  • Proficiency in logistics systems and processes.
  • Experience in warehouse operations.
  • Knowledge of supply chain management principles.
  • Excellent verbal and written communication skills - you pick up the phone or speak to people in person where possible instead of sending an email.
  • Strong attention to detail.
  • Computer literate – able to follow processes across different systems and maintain records in Excel.
  • Excellent organisational and time-management skills, ability to organise own workload and manage time effectively to meet deadlines and lead times required for deliveries to different locations/customers.
  • Able to work autonomously or as part of a team, you take a positive, proactive, problem-solving approach to tasks.

The working hours for this role are Monday to Friday, 8am - 5pm.

This is an office/site-based role.

Due to the working location, you will need access to your own transport.

This role offers a competitive salary with company benefits, and it is an excellent time to join the expanding business.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
Business Development Manager
Sector: Sales
Salary: £35,000 - £40,000 per annum
Location: Ipswich
Role: Full Time
Contract: Permanent
Job ref: JC14
About the role

Just Recruitment has a fantastic opportunity for a dynamic and results-driven Business Development Manager to join an exciting company based on the outskirts of Ipswich.

You will play a crucial role in driving the company's growth by developing and executing strategic sales plans, expanding the customer base, and ensuring high levels of customer satisfaction. This role is essential for achieving the company's sales targets and maintaining its competitive edge in the market.

Duties include:

  • Developing and implementing a business development sales plan to achieve company objectives, including: Team leadership, development, motivation, performance monitoring and reporting.
  • Carrying out outbound sales calls to meet sales targets/telemarketing.
  • Managing client sales appointments.
  • Client visits to determine needs and develop proposals to meet these.
  • Securing new sales orders via quotations, proposals and trials.
  • Identifying and targeting new business opportunities to expand the customer base.
  • Building and maintaining strong relationships with existing and potential clients.
  • Monitoring market trends and competitor activities to identify opportunities and threats.
  • Preparing, presenting sales reports and forecasts to senior management.

Skills required include:

  • Strong negotiation, presentation, and relationship-building skills.
  • Highly motivated, proactive, and able to work independently and with the sales team, willingness to learn.
  • In-depth understanding of sales performance metrics and data analysis.
  • Ability to travel as required and manage multiple priorities effectively.

Benefits include:

  • Competitive salary and looking to develop performance-based bonuses.
  • Supportive and collaborative work environment.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
Accounts Administrator (Full or Part-time)
Sector: Public Service and Administration
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: 913707
About the role

Just Recruitment is working with a well-regarded and long-standing family business based on the outskirts of Colchester to recruit an Accounts Administrator to their team.

Working hours are Monday to Friday, 8:30am–5:30pm. The hours can be flexible, including a four-day work week or school-friendly hours.

Please note that due to the location, you will need to drive.

You will need to have a minimum of 3 years’ experience working with Sage 50 accounts and Sage payroll, with the ability to work on your own initiative.

The role is focused within the remit of bookkeeping up to the trial balance, using Sage software.

Duties include:

  • Ensuring timely and accurate recording of financial transactions.
  • Daily financial operations, including posting supplier invoices, reconciliation of supplier accounts, accounts payable management, creation of customer invoices, accounts receivable management, etc.
  • Performing bank/credit-card reconciliations, including a factoring banking account and petty cash accounts.
  • Quarterly VAT returns and analysis. (including RTI submission to HMRC).
  • Preparing weekly aged creditors reports and processing the weekly supplier payment run accordingly.
  • Preparing monthly aged debtors reports and providing credit control where required.
  • Maintaining the cashflow forecast for the Finance director to review.
  • Processing monthly payroll, payments, journal entries and year-end procedures (including RTI submission to HMRC)
  • Managing auto-enrolment pension contributions, submissions and legal returns to the pensions regulator.

Skills required include:

  • Significant experience in finance or accounting.
  • Proficiency with accounting software Sage 50 and payroll.
  • Advanced knowledge of spreadsheet software such as Excel.
  • Excellent communication and interpersonal skills.
  • Experience in data entry.
  • Effective decision-making and problem-solving techniques within a finance environment.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
H&S & Facilities Support Coordinator (12 month contract)
Sector: Public Service and Administration
Location: Ipswich
Role: Full Time
Contract: Temporary
Job ref: JC13
About the role

Just Recruitment has a fantastic opportunity for an H&S & Facilities Support Coordinator to join an exciting company based in Ipswich.

In this fast-paced role, you’ll play a key part in supporting the Health & Safety and Facilities teams by coordinating procedures, managing documentation, and ensuring smooth day-to-day operations. The position requires strong organisational skills, attention to detail, and the ability to thrive in a process-driven environment.

As this is a maternity cover position, you will need to hit the ground running; previous experience within a similar role will be vital to your success in the role.

Duties include:

  • Maintaining up-to-date maintenance records and electronic files, ensuring compliance requirements are met regarding the servicing and repairs at the company premises.
  • Providing reception/switchboard cover (during lunches, absences, and holidays).
  • Assisting with the management of the programme of planned and unplanned works.
  • Taking responsibility for contractors working on the premises.
  • Supporting H&S/ISO team in all aspects of administration.
  • Performing admin support with amendments/updates to H&S/ISO policies, procedures, and standards.
  • Assisting with ISO standards administration.

Skills required:

  • Strong attention to detail with a high level of accuracy.
  • Ability to prioritise tasks and manage workload effectively.
  • Excellent written and verbal communication skills, with a confident telephone manner.
  • Proven organisational and administrative abilities.
  • A proactive, supportive team player with a hands-on approach.
  • Proficient in Microsoft Office and database systems.
  • Comfortable working under tight deadlines.

Hybrid working is available after successfully completing the probationary period. The role requires 3 days per week in the office, with the option to work up to 2 days from home.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Field Service Technician – Taunton / Gloucester
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Taunton, Gloucester
Role: Full Time
Contract: Permanent
Job ref: 913724
About the role

Due to continued growth, the world’s leading provider of vehicle washing technology is recruiting a Field Service Technician to support its customer base in the Taunton or Gloucester area.

The role will involve Service and Installation of Car and Commercial valet equipment. You will be involved in all aspects of planned and breakdown maintenance, equipment service and repairs, keeping van stock levels to the standard requirement and completing job sheets.

Role requirements include:

  • Having an Electrical or Mechanical engineering qualification
  • Be willing to travel and stay out overnight as and when required
  • Be willing to take on additional training and relevant courses, including evening courses that the company may pay for
  • Can work on your own initiative or as part of a team, and have problem-solving skills
  • Have a valid, clean UK driving licence
  • Good people skills, presentable and able to liaise directly with customers
  • Should be punctual and able to keep accurate and timely documentation
  • IT literate with Microsoft Office and Outlook experience.
  • Work within Health & Safety guidelines as set by the company

Benefits include:

  • Company vehicle
  • Mobile phone
  • Pension scheme
  • Death in service benefit
  • Uniform and tools provided

Hours:

Monday to Friday, 40 hours per week, plus 1 in 3 weekend cover.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more