A history of the hospice movement

There are hospices all over the UK, but many people know little of the movement’s origins. Here’s the inspiring story of how it came about

By Lizzie Fletcher

A hospice is a special place. Anyone who has visited one will tell you that they are places of light and life, even while dealing with the most challenging circumstances.

Hospices don’t just provide end-of-life care. They also offer pain relief, ongoing treatment for people with life-limiting conditions, and practical and emotional support for the family and friends of patients.

All of that makes for a worthy set of aims. So it is surprising that the hospice movement as we know it only came into existence in the 1960s, thanks to the efforts of one person: Dame Cicely Saunders.

Saunders opened the first hospice, called St Christopher’s in Sydenham, in 1967. Its purpose was not only to care for patients, but also to identify, model and share best practice in supporting terminally ill people and their loved ones.

    You matter because you are you and you matter until the last moment of your life.  

Prior to the inception of St Christopher’s, the majority of people died in hospitals. Medical professionals often saw a patient’s death as some sort of failure. Saunders, who trained as a doctor after volunteering to care for poor patients while they were dying, wanted to change this.

More fundamentally, she wanted to change attitudes towards people at the end of their lives, or who were living with life-limiting illness.

One of Saunders’s main criticisms of end-of-life care in the 1950s and 1960s was that patients were often left to wait until their painkillers had worn off before they were given a further dose.

There was also a view at the time that offering opiates as a form of pain management came with a risk of addiction. Saunders challenged this, leading to a fundamental change in the care of terminally ill patients.

Saunders coined the term “total pain”. At heart, this involves recognition that pain has physical, psychological, social, emotional and spiritual components. The precise interplay between these elements is unique to each person, so care should be tailored to their needs.

Saunders said: “You matter because you are you and you matter until the last moment of your life. We will do all we can, not only to help you die peacefully but to live [fully] until you die.”                                                        

Saunders’s definition of pain and commitment to individual care remains central to the modern hospice movement. In organisations like East Anglia’s Children’s Hospices (EACH) treatments and support are tailored to individual patients. It is the exact opposite of a “one-size-fits-all” approach.  

A committed Christian, Saunders also took the view that euthanasia was unnecessary. Indeed, this commitment underpins the ethos of the majority of hospices. Many of them have a Christian basis, working on the belief that they provide an alternative to prematurely ending a patient’s life, and easing their suffering in other ways.

Saunders said of the matter: “Anything which says to the ill that they are a burden to their family and that they are better off dead is unacceptable. What sort of society could let its old folk die because they are in the way?”

Hospice care has now grown into a worldwide movement: there are more than 200 hospices in the UK alone, and many also care for patients in their homes using specialist teams of carers.

All of this comes at a cost, and many people are surprised to learn that hospices receive the majority of their funding through support from local communities. Only about a fifth of hospice funding comes from the government – meaning the movement is dependent on the generosity of benefactors to continue its important work.

Dame Cicely Saunders started the hospice movement compelled by a vision of compassionate care for the dying. Now, it’s our task to keep her vision alive.

 

Published 28 October 2019

© 2019 Just Recruitment Group Ltd

If you enjoyed this article, you may like: Martha’s story: why EACH matters to me

You may also enjoy: When words run out: meet EACH’s art therapist

You can look at our open vacancies here.

Jobs currently available

New job
Trainee Commercial Manager
Sector: Purchasing and Merchandising
Salary: Discussed on application
Location: Colchester, Essex
Role: Full Time
Contract: Permanent
Job ref: TB09
About the role

Just Recruitment is recruiting for an ambitious Trainee Commercial Manager to join our client’s supplier negotiation team.

Based in Colchester, you’ll play a key role in purchasing, pricing, and supplier communications, gaining valuable experience within a rapidly expanding national business.

Working hours 08:00 to 17:00, Monday to Friday - 30 minutes lunch break.
23 days holiday plus bank holidays.

Duties will include:

  • Supporting the Commercial Management team in negotiating purchasing agreements and maintaining supplier relationships.
  • Assisting with pricing queries from managers and estimators across the business.
  • Collaborating with the Product File team to help maintain accurate pricing and product information.
  • Working directly in our Profit Centres to gain valuable experience of the industry and how to run a profitable business.
  • Identifying new product ranges and suppliers that will provide future-proofing for the years to come.
  • Providing direct assistance to the Commercial Director with support from the other Commercial Managers
  • Confidence with Excel is a must.
  • Key personality traits would be a positive, proactive attitude and willingness to learn.

You will have a strong interest in business, purchasing or negotiation. Any experience in related fields would be a bonus, but is not considered essential.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
New job
Driver/Warehouse Operative
Sector: Warehouse
Salary: £28,000 - £30,000 per annum
Location: Ipswich
Role: Full Time
Contract: Permanent
Job ref: JC19
About the role

Just Recruitment is delighted to be supporting a growing organisation based in Ipswich that is looking for a Driver/Warehouse Operative to join their team.

You will be responsible for covering East Anglia and making 10 to 20 drops per day.

Duties include:

  • Packing and labelling goods 
  • Off-loading pallets from delivery vehicles and checking off deliveries for damages, quantities, etc.
  • General warehouse duties
  • Manual handling
  • Working in a small team
  • Driving a sprinter van
  • Covering East Anglia and the edge of the M25

Hours: Monday to Friday, 06.30 - 16.30.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Read more
Customer Account Coordinator
Sector: Customer Service
Salary: £30,000 - £32,000 per annum
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913733
About the role

Just Recruitment is partnering with a growing business on the outskirts of Sudbury to recruit a Customer Account Coordinator to join their established team.

The key purpose of this role is to deliver efficient, commercially focused customer service to both internal and external customers. This includes managing order acceptance and invoice processing in line with business and customer requirements, and working closely with teams across Sales, Production, Accounts, Quality Control, Regulatory, and Distribution to ensure customer expectations are consistently met.

Key duties include:

  • Ensuring that excellent levels of customer satisfaction are delivered to customers and building strong relationships with customers through open and interactive communication.
  • Receiving and processing all customer purchase orders within 24 hours and sending order acknowledgement or confirmation where appropriate. Ensuring that correct pricing information is available for new orders received, and if necessary, request information or guidance from the relevant Sales Manager.
  • Providing timely responses to internal and external customer requests and enquiries, for example, order status requests, order amendments, transportation delays, etc.
  • Proactively monitor orderbook status on a regular basis, resolving problems with a potential customer impact, e.g. credit blocks, production and supply issues.
  • Allocation of stock to orders to allow warehouse and distribution teams to process dispatches.
  • Managing customer portals where required, to keep customers informed of order progress, book delivery slots, print labels and upload documentation.
  • Liaising with site production teams, supply chain and commercial teams regularly to discuss production plans, potential new orders, review and maintain customer safety stock levels. Discuss any potential production issues or raw material delays and, where possible, assist with resolutions.
  • Producing and distributing invoices and supporting documentation daily.
  • Monitoring and maintaining stock levels to ensure customer requirements are met. Discuss upcoming orders, customer forecasts, and reorder levels for UK inventory.
  • Being responsible for the timely processing of corrective credit notes.
  • Receiving, processing, and monitoring customer complaints with relevant internal departments and Sales Managers, keeping customers updated on the progress and outcome in a timely, professional manner.
  • Keep regular contact with site-based QC teams to discuss any customer queries, potential issues or opportunities.

Key requirements for this role:

  • Minimum 3 years’ experience in customer service
  • An open-minded, flexible attitude to meet the requirements of the business
  • Able to communicate effectively
  • Proven numerical and analytical skills
  • Ability to demonstrate own initiative
  • Computer literate
  • Ability to effectively prioritise activities
  • Experience/understanding in logistics

This is a full-time, site-based role working Monday to Friday.

Free parking is available on-site.

Hours of work: Monday to Thursday, 8:15am–4:30pm, and Friday, 8:30am–2:30pm.
Includes a 30-minute unpaid lunch break, totalling 36.5 hours per week.
Holidays – 26 days plus bank holidays.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Multi-skilled Maintenance Engineer
Sector: Engineering and Manufacturing
Salary: Competitive
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913732
About the role

Just Recruitment is partnering with a global organisation with a manufacturing facility near Sudbury. They are looking for a talented Multi-Skilled Maintenance Engineer to join their expanding team.

Key roles and responsibilities include:

  • Assist with the layout of the site, being involved with and understanding the installation of new services during the development of the site
  • Assist with the layout of the equipment, being involved with and understanding the installation of new equipment and the production process flow
  • Be a key member of the Engineering team in the creation of the:
    • Site Engineering maintenance department.
    • Site Engineering maintenance facility.
    • Site Engineering control system, maintenance schedules and procedures (CMMS computerised maintenance management system).
    • Site Engineering technical stores.
    • Site Engineering technical library, both manual and electronic.
  • Fault finding and problem solving on a variety of production and site equipment.
  • Create and carry out planned maintenance schedules.
  • Liaise with suppliers and service companies regarding problem-solving and service engineer visits.
  • Identify spare parts for all equipment, in line with business strategies.
  • Liaise with Production teams and identify, implement, and optimise improvements to machinery and plant.
  • Identify and carry out Engineering improvement projects when required.
  • Actively train down skills through standardised work to both Production Operatives through TPM & other shift Engineers.
  • Work with suppliers in the installation of new and existing plant and equipment.
  • Provide technical assistance to aid in the verification of new equipment.

Essential qualifications and experience required:

  • Experience in a manufacturing environment.
  • HNC Engineering Qualification.
  • Experience in PPM and TPM.
  • Experienced in both mechanical and electrical fault-finding.
  • Experience in a fast-paced maintenance department.

This is an excellent opportunity to join a growing business that offers a competitive salary and a great working location.

Please note: Due to the company’s location, you must have access to your own transport.

This role involves split shifts during the day, Monday to Friday only.

Please note that you are required to be on call-out, on a rota basis, once a month to cover evenings and weekends.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more