EACH's chaplain - finding strength through weakness

EACH’s chaplain provides spiritual care for children and their families at the most difficult time. This is her story

By Tim Gibson

Alex South knows that some of her own experience of disability enables her to connect gently and empathically with children and young people who spend time at the Treehouse.

    EACH’s chaplain says that her weakness maybe her strength when it comes to offering spiritual care for children...  

Ever modest, EACH’s chaplain says that her weakness maybe her strength when it comes to offering spiritual care for children supported by the charity and their loved ones. She has a neurodegenerative condition, meaning she has to walk with the aid of a trolley.

And by showing her vulnerability to people who are facing tough challenges, she believes she can foster a connection and help them find strength.

“We all have our weaknesses,” Alex remarks. “We’re all carrying something, and when children and their families first meet me they often ask what’s wrong with me. It sounds odd, but seeing that I’m not in perfect physical health helps break down barriers. It gives us common ground on which to build relationships of trust.”

Building such relationships is precisely what Alex is there to do. On the day we meet her, she has been working with a family whose child recently died. It’s one of the most difficult parts of her job, but also among the most rewarding.

“We take a very broad attitude to spiritual care at EACH,” she says. “While I have a very strong Christian faith, I adopt a neutral approach with children and their families. The aim is to respect every tradition, regardless of the faith position it reflects.

“If a family has a ritual or a belief that helps them make sense of what’s going on, we honour it and help them to enact it.”

That is what Alex means when she talks about the trust that is essential to her role. “It is vital that people know they can rely on the chaplaincy team to respect their wishes,” she says. “Everyone deals with the challenge of a child’s diagnosis in their own way. Our job is to create the space for that to happen.”

Space is at the very heart of EACH’s chaplaincy provision. When Alex took on a project to explore the charity’s provision of spiritual care after working for years as a nurse and care team manager, she developed a clear idea of what was needed.

    We’re about so much more than treating symptoms and managing pain. We want children to live every second of their lives,...  

“I felt very strongly that we needed a room of our own. A space in which to hold people’s spirituality, whatever form it takes. Somewhere where children, their loved ones and staff can come to pause awhile, process their experiences, and try to make sense of things.”

So it was that The Haven was born. This is a room at the very heart of The Treehouse, EACH’s Ipswich hospice, deliberately set aside for chaplaincy work.

“The Haven often stands empty,” says Alex. “But that’s the point of it. It’s a room that people know is theirs for when they need some quiet time. If they want to use it, it’s available, free from other bookings. A place of stillness and calm.

“We provide a variety of resources that reflect different world religions, as well as humanism. There are comfortable chairs and candles to light. It is a safe space. Somewhere to draw breath. For many, it’s where they go to find their strength.”

Alex is understandably proud of The Haven, and pleased that similar spaces have been created at EACH’s other hospices. Step inside and you’ll see why: it’s a special place, shot through with the memories, hopes and fears of children, their loved ones and hospice staff. A place of becoming and growing, of pain and loss, of hope and sorrow.

“Spiritual care is very much about the whole person,” says Alex. “It is an important feature of the holistic approach that defines EACH and the hospice movement more widely. We’re about so much more than treating symptoms and managing pain. We want children to live every second of their lives, no matter how much time they have left.”

Such a conviction clearly drives Alex to develop EACH’s chaplaincy offering. As well as her own work with children, families and staff, she coordinates a team of volunteer chaplains who work across hospices. These are drawn from local faith communities and engage regularly with the EACH community. That way, says Alex, when they are called upon to offer pastoral care, they’re already well known and trusted by the people to whom they minister.

“Relationship building is at the heart of effective chaplaincy,” she says. “That involves a big investment of time, and of oneself. But it’s worth it, because the connections we make with people are profound and life-changing for us all.

“I feel as if I’m always growing in this job. It helps me make sense of who I am. I like to think it provides some hope to other people, even when they’re dealing with the most difficult circumstances. We’re all of us weak, all of us flawed. But by sharing together in the spiritual side of life, I believe we’re all made stronger.”

Published: 13 November 2019

© 2019 Just Recruitment Group Ltd

Just Recruitment is sponsoring EACH’s “Happy Christmas Ipswich” comedy evening, hosted by Griff Rhys Jones. To support the event or donate to EACH, please click here.

If you enjoyed this article, you may like: Where the light shines in

You may also enjoy: When words run out: meet EACH’s art therapist

Jobs currently available

New job
Design/Project Engineer
Sector: Engineering and Manufacturing
Salary: £32,000 - £38,000 per annum
Location: Braintree
Role: Full Time
Contract: Permanent
Job ref: 913667
About the role

Just Recruitment is partnering with a growing, industry-leading organisation in Braintree to recruit a Design/Project Engineer.

You will be responsible for providing technical support to evaluate existing processes and configure manufacturing systems to reduce cost, improve machine reliability and develop best practices within the manufacturing environment.

Duties include:

  • Manage tooling and fixture design and their manufacture, to support production needs.
  • Design lead for R&D activities, assisting with converting concept models to manufactured parts, through design for manufacture and design for assembly principles.
  • Produce and manage product drawings and layouts for new products, tooling and gauging to allow internal or external manufacturing.
  • Manage and maintain the drawing modification process and document database.
  • Assist Process Primes in the development and improvement of processes within the production environment.
  • Recognise opportunities to adapt and adopt technologies across processes.
  • Lead Continuous Improvement activities within the Manufacturing environment.
  • Analyse existing products and look for opportunities to aid manufacturing and reduce costs.
  • Conduct and participate in team briefings, workshops and training to ensure smooth integration of new processes, equipment and systems to the production teams.

Skills required:

  • Good understanding of maths.
  • Ability to lead, manage and engage with different levels of the business from Directors to the shop floor.
  • Excellent organisation, administrative and communication skills.
  • Formal qualification in Mechanical, Manufacturing or Production Engineering.
  • Understanding of both the imperial and metric measurement systems and able to convert between them.
  • Understanding of precision, working to 0.001 of a millimetre.
  • Conversant with Lean Manufacturing / Continuous Improvement techniques.
  • CAD/CAM experience, ideally in SolidWorks.

Hours:

  • Monday to Thursday: 7.30am to 4.00pm.
  • Friday: 7.30am to 3.00pm.
  • 39 hours per week.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
Warehouse Supervisor (2.30pm to 11.00pm)
Sector: Transport, Logistics and Shipping
Location: Bury St. Edmunds
Role: Full Time
Contract: Permanent
Job ref: 913662
About the role

Just Recruitment is partnering with a growing business based near Bury St. Edmunds to recruit a Warehouse Supervisor to join their team.

Responsibilities include:

  • Working with the Operations Manager in order to understand their requirements and expectations, and acting as the senior staff on the shop floor.
  • Supporting the managers and other supervisors in their roles.
  • Training and supporting personal development, motivating staff within the framework of Job Descriptions, and a competency and skills matrix.
  • Optimising the utilisation of all assets across the operations.
  • Ensuring that all staff on site operate within all current legislation.
  • Producing regular reports and statistics as required.
  • Ensuring all staff follow work instructions provided, complying with the ISO accredited standards ISO 9001, 14001, 45001.
  • Communicating any non-conformances within the ISO accredited management system.
  • Raising any upcoming changes which could affect the ISO accredited management system.

Skills required:

  • Numerate and literate.
  • Ability to communicate at all levels.
  • Strong attention to detail, demonstrating and understanding the requirements to provide full, professional, efficient and effective support to the business and the team.
  • Continuously develop and improve service quality.
  • Demonstrating appropriate understanding of business needs by prioritising activity and resources and regularly reviewing the performance of the team.
  • Ability to accept and embrace change.
  • Driven by structure and processes, while at the same time being able to cope with fluid situations.
  • Demonstrate good leadership skills, being able to inspire, motivate and organise the efforts of a talented team.
  • A good team player, working confidently with a very wide range of functions and personalities.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Stock Administrator
Sector: Production and Stock Control
Salary: Competitive
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: 913657
About the role

Just Recruitment is partnering with a growing business on the outskirts of Colchester—an industry leader in its sector—to recruit a Stock Administrator for a 12-month fixed-term contract covering maternity leave.

Please note: this is a part-time role—25/30 hours per week and is fully office-based.

The key purpose of this role is to manage the stock administration throughout the business, from start to finish.

Key duties include:

  • Stock management
  • Overseeing the regular stock counts and reconciling differences
  • Processing stock adjustments in the system
  • Processing of stock transfers between sites
  • Monitoring levels of stock, raising quotes, and placing orders as required
  • Assisting with the year-end stock count
  • Ad-hoc queries
  • Reviewing of invoices—ensuring profitability of all jobs and flagging jobs that fall outside of expected profit ranges
  • General administration related to raising credit notes, creating new stock codes and moving costs between jobs
  • Reconciling and transferring time between two internal systems
  • Running monthly reports
  • Building good working relationships with the Warehouse Manager and all business teams

Key role requirements include:

  • Well organised with the ability to multitask
  • Attention to detail
  • Ability to problem solve, working through queries in a logical manner
  • Able to communicate clearly and concisely
  • Aware of at least basic Excel functions, such as pivot tables and lookups
  • Excellent verbal and written skills
  • Confident and positive attitude

This role offers a competitive pay rate and excellent company benefits as well as a good working environment. This is an excellent opportunity to join a forward-thinking organisation on a 12-month fixed-term contract basis.

Free parking is available on site.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Transport Planner
Sector: Transport, Logistics and Shipping
Salary: £28,000 - £32,000 per annum
Location: Earls Colne
Role: Full Time
Contract: Permanent
Job ref: 913656
About the role

Just Recruitment is partnering with a transport and logistics business based on the outskirts of Colchester to recruit a Transport Planner for their existing team.

You will need to come from a planning background within the general haulage or pallet network industries, and have previous experience managing a fleet of Rigid/Artic vehicles.

Duties include:

  • Routing vehicles and covering deliveries across the UK.
  • Providing good communication with the Traffic office teams and Drivers to ensure customer KPI’s and targets are achieved and maintained.
  • Use in-house planning tools and systems to manage workload and monitor efficiency.
  • Ensuring internal tracking systems are kept organised and updated.
  • Controlling and planning resources (vehicles, drivers, trailers); ensuring all legal requirements are adhered to (Working Time Directive and EU Drivers’ Hours regulations).
  • Plan Rigid and Artic work for the following day.
  • Warehouse checks.
  • CPC Holder is an advantage, but not essential.

Please note: Due to the company’s location, you will need to drive.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Fitters Mate/Labourer
Sector: Property and Construction
Salary: Competitive
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: 913655
About the role

Just Recruitment seeks a Colchester-based Fitter/Labourer for a nationwide manufacturing-based construction company known for high-quality solutions and excellent customer service. With extensive industry experience, they prioritise delivering top-quality products to clients.

This role involves travelling to sites to support the Team Leaders and will involve a lot of heavy work such as digging, lifting and manual labour.

Role requirements:

  • Willing to work long hours
  • Physically able and willing to do manual labour
  • CSCS card would be preferable
  • Manual labour experience is preferable
  • A driving licence is essential
  • Happy to stay away from home as required

Benefits include:

  • Competitive salary, basic salary plus overtime
  • 20 days holiday plus bank holidays
  • Lots of progression is available as this company likes to promote within
  • Opportunity to be put through training courses

This is an excellent opportunity to join a vibrant company on a full-time, permanent basis.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Account Executive (Marketing)
Sector: Marketing, Advertising and PR
Salary: Competitive
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: 913654
About the role

Just Recruitment is partnering with a well-regarded organisation, based on the outskirts of Colchester, looking to add an Account Executive (Marketing) to their existing team.

As a Marketing Account Executive, you will be an integral part of the creative team. In this position, you will work alongside Account Managers and Account Directors to deliver marketing campaigns and collateral in collaboration with the client, studio teams and client services departments.

You will be confident to talk to clients and internal teams on a day-to-day basis, building strong relationships and ensuring projects are progressed and delivered in time.

You must be supremely organised, have excellent communication skills and a keen eye for detail.

Training will be provided for the specifics of the role.

Key duties include:

  • Working alongside the Account Managers, coordinate the delivery of marketing campaigns in collaboration with the client, studio teams and client services departments.
  • Work closely with the media planning and buying team to track media schedules and flag up coming bookings.
  • Ensure campaign assets are created on brand, to the required specification, with the right message for the right purpose and to deadline. For example, this could include press advertising, direct mail and digital advertising.
  • Create templated emailer campaigns through platforms such as Spotler, Beepro and MailChimp.
  • Update website content and imagery using WordPress.
  • Basic understanding of SEO in terms of the importance of how relevant content affects the growth and success of organic search traffic. This will include working with an Account Manager to implement content improvement recommendations, based on SEO reports provided by our in-house experts.
  • Project support as required, this may include typing documents, briefing client amendments, proofreading, research, image sourcing and promotional item sourcing.
  • Broad understanding of key media channels.
  • Proofreading and attention to detail are a must.

Required essential skills and attributes include:

  • Well organised with the ability to multitask.
  • Excellent verbal and written skills, with exceptional attention to detail.
  • Deadline driven.
  • Able to cope under pressure and work under tight deadlines.
  • Able to communicate clearly and concisely.
  • Able to develop relationships with colleagues and clients.
  • Comfortable with working as part of a team.
  • Can work independently and use initiative.
  • Willing to learn new skills.
  • Confident and positive attitude.

Health, wellbeing and benefits include:

  • 20 days holiday, plus B/H..
  • Company pension.
  • Health Cash Plan, cash back on dental, optical, and other health care costs such as physiotherapy, osteopathy, reflexology, and acupuncture.
  • Life assurance.
  • Electric car purchase scheme, via salary sacrifice.
  • Cycle to work scheme.
  • Outstanding training and progression, including access to LinkedIn Learning and Group Learning Management System.
  • Share purchase scheme.

This is an excellent opportunity to join a vibrant team, offering further development and progression, as well as a great package and free parking.

Please note: This role is office-based based Monday to Friday.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more