The future of work

A changing employment landscape means recruitment consultants have to show their value to clients and candidates, reports Tim Gibson.

The world of work is changing. Expectations among the millennial generation are radically different from those of their Generation X forebears.

Not for these young bucks a job for life. Rather, they expect to make rapid progress through their chosen career path – and if they don’t, they’re more than happy to plough a different furrow.

According to a 2011 report by consultancy company PWC (Millennials at Work: Reshaping the Workplace), people born between 1980 and 2000 will revolutionise the employment landscape with their fresh attitudes and different expectations.

These include an openness to pursuing a number of careers in the course of their life, and an acceptance that they may still be working well into old age.

HR specialist Emma Kershaw, a director at Just Recruitment Group in East Anglia, says there’s another trend among millennials. Many expect to hold more than one job at any one time, because they want to retain control over their professional destiny, while gaining job satisfaction and a decent work-life balance.

“The defining mark of the new generation of people flooding into the workplace is their desire for flexibility,” Ms Kershaw observes. “They may want to work in a salaried post on a part-time basis, so they’re free to pursue a more lifestyle-friendly job in their spare time. For example, we have a staff member who works for us four days a week, then spends the rest of her time breeding horses.”

Now I have to say that none of this is news to me. Since the start of my working life, I’ve done a number of jobs at any one time. By the age of 16, I mixed freelancing for magazines with selling vacuum cleaners in Currys and washing up in a pub kitchen at weekends, all while studying for A-Levels.

It’s been a similar story ever since. I worked my way through seven years at university by writing for the local newspaper and various magazines. Then I blended tenured academic appointments with freelance journalism, teaching, and a bit of corporate consultancy. Not a day passes without my baby-boomer parents wishing I had a conventional career.

All of which begs a question for the likes of Ms Kershaw: if I were to contact her agency in search of work, how on earth would they know what to do with me?

“Our job is all about matching people’s skills with the right opportunities,” she tells me. “Increasingly, that involves more than simply cross-referencing candidates to vacancies. Instead, we’re helping candidates work out what they really want from their working lives. And we’re helping employers learn to be flexible, to make their vacancies as appealing as possible.”

This sounds simple, but it isn’t. While those of us in the midst of this easy-come-easy-go generation are, as we would say, totally cool with flexible career paths, a number of employers are still getting their heads around it.

“That presents companies like ours with an exciting opportunity,” says Emma. “In an industry that’s become increasingly commoditised, we can now provide genuine consultancy to our clients.

“We help them develop opportunities that appeal to prospective employees and make the very best use of their skills and aptitudes. This is an amazingly creative, innovative and fleet-of-foot generation. So it’s really exciting to be involved in shaping their professional future.”

Emma is right: that does sound like an exciting prospect for recruitment consultants. Enough to make me think I could try my hand in the industry. It would have to be in my spare time, mind you. I’m too busy launching a forest school to do it during the day.

© Copyright Just Recruitment 2018

If you liked this article you may like to read – Commoditisation and how to resist it

You may also like – A third of Britons are unhappy with their career prospects

Jobs currently available

New job
Field Service Technician (Leeds/Bradford)
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Leeds, Bradford
Role: Full Time
Contract: Permanent
Job ref: TB29
About the role

A global leader in vehicle washing technology is expanding and seeking a Field Service Technician to support its customers across the Leeds and Bradford region.

Hours: Monday to Friday, 40 hours per week plus 1 in 3 weekend cover.

The role involves the service and installation of car and commercial valet equipment. You will handle all aspects of planned and breakdown maintenance, including equipment servicing and repairs. Responsibilities also include maintaining van stock levels to standard requirements and completing job sheets.

Role requirements include:

  • An Electrical or Mechanical engineering qualification
  • Traveling and staying out overnight as and when required
  • Taking on additional training and relevant courses, including evening courses that the company may pay for
  • Ability to work on your own initiative or as part of a team, and have problem-solving skills
  • A valid, clean UK driving license
  • Good people skills, presentable, and able to liaise directly with customers
  • Should be punctual and able to keep accurate and timely documentation
  • IT literate with Microsoft Office and Outlook experience
  • Work within Health & Safety guidelines as set by the company

The benefits:

  • Company vehicle available
  • Mobile phone
  • Pension scheme
  • Death in service benefit
  • Uniform and tools provided

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
New job
Sales Manager
Sector: Sales
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913744
About the role

Just Recruitment is partnering with a growing Sudbury based organisation that is seeking a Sales Manager to join their established team.

This role is designed for a sales hunter — someone who thrives on opening doors, building pipelines, and closing deals.

As a Regional Sales Manager, you will have full ownership of the defined UK & Ireland territory, with clear revenue targets and the autonomy to deliver results your way. You will be responsible for driving new business, expanding existing accounts, and converting technical opportunities into profitable, long-term contracts.

You will spend the majority of your time in the field with customers, influencing decision-makers, developing specifications, and progressing opportunities through to close. Success in this role is measured by pipeline quality, deal conversion, and revenue delivery.

This is not an account-management role. It is a growth-focused position with visibility, influence, and upside.

Key responsibilities include:

  • Build and maintain a high-quality, target-aligned sales pipeline
  • Consistently deliver and exceed revenue and margin targets
  • Identify and convert new business opportunities across your territory
  • Drive specifications and influence key stakeholders early in the sales cycle
  • Lead negotiations and close commercially robust deals
  • Grow existing accounts through cross-selling and repeat business
  • Maintain accurate forecasting and CRM reporting
  • Operate as the commercial face of the group within your region

Role requirements include:

  • Proven sales hunter mentality with a track record of winning new business
  • Minimum 3 years’ experience selling on the road
  • Strong negotiation skills and commercial awareness
  • Confidence operating independently with full territory accountability
  • Ability to articulate technical solutions in a clear, compelling way (training provided)
  • Highly motivated, resilient, and driven by performance and results

This role is a step-change opportunity for ambitious sales professionals ready to move beyond junior or supported sales positions into full commercial ownership.

You will be rewarded with:

  • Increased territory scope and revenue responsibility
  • Progression into Senior Sales, Key Account, or Commercial Leadership roles
  • Exposure to international markets, group-level strategy, and cross-brand opportunities
  • Recognition, autonomy, and influence based on performance — not tenure
  • If you want a role where results matter, effort is rewarded, and your career trajectory is directly linked to your performance, this is the opportunity to prove it!

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
New job
Service Helpdesk Coordinator
Sector: Customer Service
Salary: Discussed on application
Location: Great Dunmow, Essex
Role: Full Time
Contract: Permanent
Job ref: TB27
About the role

Just Recruitment is looking for a Service Helpdesk Coordinator to join a leading global producer of specialist equipment, based in Great Dunmow, Essex.

Operational hours: Monday to Friday, 8:00am – 6:00pm

  • Alternate rota: either 8:00am – 5:00pm or 9:00am – 6:00pm
  • One weekend in four: Saturdays 8:00am – 4:00pm and Sundays 8:00am – 1:30pm (paid at time and a half)

Duties will include:

  • Receiving calls from customers to report breakdowns
  • Receiving and processing parts orders
  • Updating Key Account call reports as required
  • Invoicing third-party contractors when required for service/installation works
  • Dispatching calls to Field Service Technicians
  • Raising quotations and chasing when outstanding
  • Issuing of daily/weekly call reports to relevant customers
  • Raising purchase orders as required

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
New job
UK Sales Manager
Sector: Sales
Salary: Discussed on application
Location: Braintree, Essex
Role: Full Time
Contract: Permanent
Job ref: TB28
About the role

Just Recruitment is seeking a UK Sales Manager to join a company based in Braintree, who is a pragmatic leader, accustomed to working in medium-sized business structures, and has leadership experience of small teams.

This office-based role will involve client visits approximately three days per week. It offers an exceptional opportunity with diverse and exciting tasks, alongside a dynamic team and a collegial working environment. Company mobile phone, laptop and a company car to include private use.

You will have at least 2 years’ business-to-business direct sales experience, preferably in the electrical / tools / PPE / sector.

Role will involve:

  • Leading and inspiring the UK sales team under your responsibility: conduct individual interviews, develop skills, handle conflicts, participate in recruitment, etc.
  • You will supervise relationships with key accounts and also acquire new key accounts, especially in the area of (electrical) distributors and wholesalers.
  • Strategic Deployment: define the development strategies, translate operational actions, and oversee their implementation.
  • You will be monitoring the market and your competitors and defining actions in order to grow the business.
  • Ensuring compliance with all legal and regulatory requirements.
  • Developing the commercial policy, product offerings, and pricing conditions; prioritising and allocating resources; developing sales forecasts; monitoring margins on direct costs.
  • Facilitating decision-making and resource coordination, ensuring efficiency in expenses and investments, monitoring regulatory changes, evolving organisation and procedures, establishing and updating performance indicators, and monitoring service effectiveness and efficiency.
  • You will be working in close collaboration with the colleagues in Product Management and R&D.
  • Ensuring budget management and reporting for the service.
  • Coordinating with the Sales Department and local Service Managers.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more