Ten ways for an employer to engage their employees

Research has shown that nearly one in three (28%) employers struggle to keep their employees engaged. As an employer, what can you do to engage your employees? Luckily, Just has a guide to help.

You may have noticed that your employees have been in a bit of a slog, or they’re beginning to put less effort into the work they do. You may have even been one of these employees once, with a lack of motivation to create exemplar work for the company you work for. If you’re an employer with this problem, you’re not alone - a recent survey has found that nearly one in three employers find it difficult to engage their employees, and another survey found only 13% of employees worldwide are engaged at work. These figures are in dire need of improvement, so let’s take a look at the top ten ways you can help increase your company’s staff engagement.

Talk to your employees

This may seem quite an obvious thing to do but forging strong relationships with your employees can go a long way. Research shows engaged employees tend to have employers that care about them (83% vs 4%) and it shows your workers that you view them as a person, not a working machine. It’s very important to have a positive relationship with your staff - it not only benefits them, but it benefits you too.

Give your employees opportunities for training

In such a competitive job market, experience is key to a person’s portfolio, and giving employees training has been proven to help engagement; studies have shown that engaged employees feel they’ve been given the proper training compared to those who are disengaged (83% vs 12%). Offering your workers the chance to take training gives them a boost to their skills, experience and confidence, helping them not only perform their job better but also learn valuable knowledge that can help them later in life.

Positive reinforcement

The occasionally “good job” or “well done” is surprisingly highly beneficial for employee engagement; highly engaged employees felt they were recognised 83% vs 3% of disengaged employees. Positive affirmation can also take the form of rewards to employees for their contributions, both non-monetary or monetary. Positive reinforcement helps workers recognise their work is making a difference for your company.

Mentor your employees

As an employer, you have a wealth of wisdom and know-how that many less experienced workers would benefit from. Act as a coach to your staff by letting them know what their goals and responsibilities are and what you expect of them. Employer coaching has been proven to be effective, with those highly engaged responding 80% more favourable to survey questions about receiving coaching and feedback from their manager. If you want your workers to succeed in the workplace, laying down the groundwork and being straight with them will help them work more proficiently and it also establishes a communicative relationship with your employees, which leads me to...

Allow employees to express their needs

This tip is all about giving some level of control to workers, which enables them to feel as if their input matters to their role and the company itself. Essentially, it all boils down to creating opportunities for employees to express their needs and anything else that’s bothering them. This relates to the relationship building tips I talked about earlier and having a pre-established positive relationship with your workers certainly helps them express concerns and requirements to you. The managerial relationship is important - It’s strongly associated with engagement according to a HMRC survey from 2016.

Encourage a fun environment, with healthy competitions and exercises

What’s better than a little healthy competition? As well as being fun and rewarding, it can also help you and your team bond. Competitions can double as teamwork exercises too, maximising the chances of employee engagement - 92% of engaged TNS employees believed their department worked as a team, vs 5% of those disengaged. Workers will find it very positive for their mood in the workplace if efforts are taken to make it an enjoyable environment; 90% of one survey’s respondents said a “fun work environment” was very or extremely motivating.

First impressions; get onboarding right

It’s always scary to be a new employee on the first day of a job, and it’s particularly important that both employees and employers make a good impression; this certainly helps to set the foundations for engagement. Be friendly and attentive, making sure that you don’t leave fresh hires alone to fend for themselves. In short, help workers during the onboarding process to make sure they’re kept engaged from the very beginning.

Allow flexible working hours for employees

Gone are the days of pure 9-5 work at an office, with the prevalence of the internet and an ever-changing work landscape. Allow employees to choose when they work at home or in the office, and the times of day they work (while still retaining the same number of hours). This gives some control back to your workers and adds a degree of trust between you, adding up to a much happier and more engaged workforce. If you want to know more about how effective this tip can be, an article from The Guardian notes the impact flexible working has on the engagement of workers.

Focus on strengths, not weaknesses

Maintaining the theme of focusing on the positives, make sure you’re not homing in on the weaker sides of your employees but on their strengths. Encourage your employees to improve upon anything that needs work, but make sure you’re not only fixating on where they fall short, and place workers in roles that rely on and boost their strengths. In a 2014 Gallups survey, employees who use their strengths every day are six times more likely to be engaged, and only 1% of those who agreed their manager focused on their strengths were actively disengaged at work (vs. 22% disengaged of those who believed managers focused on weakness).

Don’t berate mistakes, accept them

Nobody’s perfect - we all make mistakes and learn because of them. Reprimanding workers too harshly for small mistakes makes them fearful of trying anything beneficially different in the future and leads to a higher chance of employee disengagement. Tell them to use their mistake as a learning experience, and to keep the mistake in mind in the future when making decisions.

Put these tips into use, and you’ll indeed see an increase in the engagement of your workforce!

© Copyright Just Recruitment 2018

If you liked this article you may like to read – Five success boosting habits to adapt today

You may also like to read – Five ways to make your people more creative

Jobs currently available

Featured job
Management Accountant
Sector: Accountancy, Banking and Finance
Salary: £30,000 - £38,000
Location: Haverhill
Role: Full Time
Contract: Permanent
Job ref: 906965
About the role

The Just Recruitment Group have a superb opportunity for an experienced Management Accountant to join our client on a fulltime, permanent basis working near to Haverhill.

Reporting directly to the CEO of this fast growing successful company. The business is currently growing at 20% per annum and is at a pivotal moment in its development. New premises have been purchased and new sales and accounting systems are due to be installed in the coming 6 months. This role will be part of the senior management team and involved in key decision making for the business going forward.

Responsibilities include:

  • Responsible for the whole of the accounts department and production of the monthly management report and KPIs.
  • Managing the accounts assistant who has primary responsibility for the purchase ledger.
  • Managing UK and overseas payments, controlling deposits and advance payments.
  • Cash management including weekly forecasting of cash and credit control.
  • Running all aspects of payroll.
  • Management of Royal London pension scheme.
  • Responsibility of all company insurances and utility suppliers.
  • Working with the Operations Manager, analysing profit and cost variances to budget.
  • Implementation of new accounting system, which will free up purchase ledger clerk to take some of the more administrative elements of this role.
  • Job and departmental profit analysis.
  • Monthly VAT returns and Bank reconciliations.
  • Ad-hoc tasks necessary for the for Senior Managers and Directors.
  • Management of personnel files.
  • Administration and other duties relevant to the role.

The ideal candidate will possess the following skills:

  • Experience working in a fast moving busy office environment.
  • Ability to work to deadlines, quickly and accurately under pressure.
  • Ability to prioritise.
  • Discretion required due to nature of the role.
  • Excellent communication skills.
  • Confident in using Microsoft Excel.
  • Flexible and adaptable.
  • ACA/ACCA/CIMA Qualifications are desirable but not essential.

 

Read more
New job
Sales Proposals Coordinator
Sector: Sales
Salary: £18,000 - £20,000
Location: Braintree
Role: Full Time
Contract: Permanent
Job ref: 908044
About the role

Just Recruitment is currently recruiting for a Sales Proposals Coordinator to be based in Braintree. 

The role will involve providing timely quotations to customer enquiries, sales order processing, customer relationship management. 

Duties: 

  • To receive customer enquiries via the telephone or electronically and obtain as much information about the project as possible 
  • Manage enquiries email in-box, respond to general enquiries, collect information to answer enquiries from other parts of the business and pass on where required
  • Acknowledge quote requests to customers and provide relevant SLA to be quoted within 
  • Acknowledge and confirm PO receipts from customers 
  • Set up electronic project files 
  • Maintain and update spreadsheets/trackers 
  • Log enquiries onto the Shared quote book and CRM 
  • Provide the customer with a quotation within SLA 
  • Proactively follow up the quote and secure a PO 
  • Send the order documentation to Operations for order fulfilment 
  • Add the sale to the shared works order book 
  • Develop and enhance business relationships and reputation with existing clients 
  • Maintain a comprehensive CRM commentary of activity and opportunity 
  • Refer potential business to other business sectors 
  • Prepare and send weekly Purchase Order report 
  • Support Customer Service Manager, Business Development Director and Business Development Managers where needed 
  • Proactively approach existing and potential clients with new promotions 
  • Work with colleagues to improve the customer experience 
  • Other duties appropriate to the level of this role 

Qualifications and/or Experience Required: 

  • Proven Sales experience 
  • Thorough analytical approach – good with details 
  • Good engineering education or experience – able to read manufacturing drawings 
  • Excellent communication and organisational skills 
  • Computer literate and conversant in the use of software packages such as Office 365, CRM 
  • Accurate data entry 
Read more
New job
Trainee Project Manager
Sector: Engineering and Manufacturing
Salary: £20,000 - £25,000
Location: Braintree
Role: Full Time
Contract: Permanent
Job ref: 908043
About the role

Just Recruitment is currently recruiting for a Trainee Project Manager to join a very successful company, offering training and career development opportunities based in Braintree.

You will need to have CAD experience and to have worked within the construction industry, preferably within the architectural or structural steel industry but this is not essential. The role could also appeal to recent graduates with CAD experience looking for a career in a project focused role.

You will be predominantly office based but will be involved in site visits where required. The role is cradle to grave project management including client liaison, design using CAD, procurement of materials, through manufacture to installation. The value and length of the project will vary. Training both internally and externally will be available.

This is a great opportunity to join a forward thinking and reputable business offering the successful person a career in project management. The company fully supports training and career progression opportunities.

The person requires:

  • CAD experience.
  • deally will have experience within the construction industry, preferably architectural or structural metalwork industry but not essential.
  • Will appeal to recent graduates looking for a career in project management.
Read more
New job
Valuations Executive
Sector: Property and Construction
Salary: £21k-£23k
Location: Halstead
Role: Full Time
Contract: Permanent
Job ref: 908050
About the role

Just Recruitment is currently recruiting for a Valuations Executive on behalf of a Property company based on the outskirts of Colchester.

The role primarily involves compiling accurate Property Valuation Appraisal reports and distributing them to the relevant client.

Responsibilities:

  • Compile accurate Property Valuation Appraisal and Desktop Valuation reports
  • Maintain a consistency level within 10% of Valuation vs Sale Price
  • Provide interim valuation updates to Sales Negotiators

The ideal candidate will have:

  • Experience/knowledge within the property industry
  • Report writing experience
  • Excellent customer service
  • Comfortable on the phones

Candidates must have their own transport due to the location of the company.

Read more
New job
Assistant Account Manager
Sector: Property and Construction
Salary: up to £25,000
Location: Halstead
Role: Full Time
Contract: Permanent
Job ref: 908051
About the role

Just Recruitment is currently recruiting for an Assistant Account Manager on behalf of a Property company based on the outskirts of Colchester. 

Your primary role is to assist the Account Manager in the day to day running and development of the company’s accounts. You will be also be responsible for supporting the Client Services Director, where appropriate, in the wider needs of the company. 

Responsibilities:

  • Support the AM in their role
  • Proactively support the Administrator to ensure valuations are booked in as quickly as possible and all associated duties are completed on time
  • Proactively support the Sales Negotiator to ensure properties are sold at the best possible price to the right buyer
  • Proactively support the allocated Sales Progressor to facilitate swift legal completion
  • Compile and provide the AM with a completed Property Valuation Appraisal report
  • Monitor all periodic update reports for clients to ensure appropriate standards are met
  • Ensure client time scales are adhered to and, where appropriate, liaise with client regarding concerns
  • Overseeing vacant property inspections and occasionally being required to attend the property

Occasional weekend working. 

The ideal candidate must have experience within the property industry and have their own transport due to the location of the company. 

Read more
New job
Deputy Editor
Sector: Media and Internet
Salary: To be discussed on application
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: 908026
About the role

Do you have experience of working in an Editorial role? 

Just Recruitment is currently recruiting for a Deputy Editor to join a company based in Colchester. 

You will work closely with the Editor to develop the title commercially and editorially. 

Duties include:

  • Researching and writing features to a first rate standard to deadline for print and online
  • Commissioning features, liaising with contributors, PRs and interviewing experts over the phone and email
  • Keeping up to date with industry news and trends
  • Producing editorial for supplements
  • Contributing commercial editorial and content ideas
  • Overseeing pages from start to finish and liaising with designers
  • Providing commercial editorial support to the advertising department
  • Contributing to many aspects of the magazine’s social media and online editorial activity 

This is a full-time, permanent role working Monday-Friday. 

Read more