Employee communication. The benefits include enhanced employee satisfaction and productivity, which in turn, lead to bigger profits. Although it is seen as a critical aspect of employee engagement, many employers are wasting the benefits that effective communication with employees can yield. Andy Griffin investigates...
A study by CIPD found that just under half of employees believe they receive limited to no information regarding what’s happening within their organisation.
|The main topics employees do not believe are being communicated or implemented effectively are compensation, work-life balance and career opportunities.|
Adding to this, a study by ADP found a large disparity in perceived communication effectiveness between senior leaders and employees. The main topics employees do not believe are being communicated or implemented effectively are compensation, work-life balance and career opportunities.
There are many reasons for this communication discrepancy. For starters, senior leaders are often faced with complex changes on a daily basis, therefore struggle to communicate accurately on organisational changes and the impact this would have on employees.
Managers who feel vulnerable or have poor leadership skills may choose to communicate the bare minimum, in fear of losing control over a situation by sharing incorrect information. This can further hinder communication between employees within the organisation.
It is also believed that workplace technology has a role to play in the breakdown of workplace communication. Although they have increased global reach, computers have decreased the rapport and trust which is found in face-to-face meetings and telephone calls. Technology can also cause ‘information overload’ from employers and employees emailing and sharing any piece of information which could be deemed viable.
So, how can you ensure you are communicating with your employees effectively? I asked Abigail Webb, a manager at Just Recruitment, for her top 3 tips on how to effectively communicate with employees.
1. Hold regular meetings
Staff meetings provide an opening for managers and employees to discuss matters concerning the business. “I distribute a meeting agenda to my employees in advance” says Abigail, “this ensures employees have time to review the agenda and prepare any ideas or questions they may have. This creates a two-way communication channel with employees”.
|Team building events can build trust, lessen conflict, and improve communication.|
2. Put away the technology
Mrs Webb says “If I wish to speak with an employee, I will endeavour to speak face to face in the office, or pick up the phone and give them a call. There is only so much emotion and rapport you can build and display via email”. Ditch the emails unless there is no other alternative, and ensure you speak regularly to your employees so they understand complex matters.
3. Use team-building activities
Team building activities can have a huge impact on communication with employees. Team building events can build trust, lessen conflict, and improve communication.
The sooner you begin to build your employee communication strategy, the sooner you will be on your way to increased productivity, a motivated workforce, and larger profits. This is something that cannot be ignored by bosses now and in the future.
© 2019 Just Recruitment Group Ltd
Published: 9 December 2019
|Sector:||Engineering and Manufacturing
Just Recruitment is currently recruiting for an experienced Manufacturing Engineer for a company based in Haverhill, Suffolk.
The company design, develop, prototype and high-volume manufacture for its clients and their special applications worldwide.
Its products address customer challenges related to custom optical connectivity and cable assembly solutions. These include hermetically sealed optical sub-systems, high-efficiency laser and detector coupling. Applications range from traditional fibre optic networking to industrial, nuclear, space and medical applications.
To support the Manufacturing of existing products and processes to meet stringent customer expectations of timescales, cost and reliability.
Key Responsibilities and Duties:
Knowledge, Experience, and skills required:
|Salary:||£10.20 per hour|
Just Recruitment is looking for Forklift Drivers on a temporary ongoing basis for a company based in Woodbridge, Suffolk.
This is an excellent opportunity to join a prestigious manufacturing company based near Woodbridge in a Temporary to Permanent position, the hours are 5.45am – 2pm and 1.45pm – 10pm.
|Salary:||£9.10 per hour|
Just Recruitment is currently looking for Production Operatives on a temporary ongoing basis for a company based in Woodbridge, Suffolk.
This is an excellent opportunity to join a highly regarded company that manufacture premium brand products. The hours are 5.45am – 2pm and 1.45pm – 10pm This is an ongoing position.
Duties to include:
This is a great chance to join an expanding company.
|Salary:||£20,000 - £22,000 per annum|
Just Recruitment is looking for a Sales Administrator to join the team of a busy manufacturer, based in Braintree, Essex.
Working Monday to Friday, 08:00 to 16:30 or 08:30 to 17:00, both with a 30 minute lunch break
The main focus of the role will be to liaise with customers, process orders, and provide administrative support as and when required.
Daily duties will include the following:
GCSE in Maths and English at Grade C and above is required, with a good level of data entry experience.
Manufacturing industry experience would be advantageous.