Employee communication. The benefits include enhanced employee satisfaction and productivity, which in turn, lead to bigger profits. Although it is seen as a critical aspect of employee engagement, many employers are wasting the benefits that effective communication with employees can yield. Andy Griffin investigates...
A study by CIPD found that just under half of employees believe they receive limited to no information regarding what’s happening within their organisation.
|The main topics employees do not believe are being communicated or implemented effectively are compensation, work-life balance and career opportunities.|
Adding to this, a study by ADP found a large disparity in perceived communication effectiveness between senior leaders and employees. The main topics employees do not believe are being communicated or implemented effectively are compensation, work-life balance and career opportunities.
There are many reasons for this communication discrepancy. For starters, senior leaders are often faced with complex changes on a daily basis, therefore struggle to communicate accurately on organisational changes and the impact this would have on employees.
Managers who feel vulnerable or have poor leadership skills may choose to communicate the bare minimum, in fear of losing control over a situation by sharing incorrect information. This can further hinder communication between employees within the organisation.
It is also believed that workplace technology has a role to play in the breakdown of workplace communication. Although they have increased global reach, computers have decreased the rapport and trust which is found in face-to-face meetings and telephone calls. Technology can also cause ‘information overload’ from employers and employees emailing and sharing any piece of information which could be deemed viable.
So, how can you ensure you are communicating with your employees effectively? I asked Abigail Webb, a manager at Just Recruitment, for her top 3 tips on how to effectively communicate with employees.
1. Hold regular meetings
Staff meetings provide an opening for managers and employees to discuss matters concerning the business. “I distribute a meeting agenda to my employees in advance” says Abigail, “this ensures employees have time to review the agenda and prepare any ideas or questions they may have. This creates a two-way communication channel with employees”.
|Team building events can build trust, lessen conflict, and improve communication.|
2. Put away the technology
Mrs Webb says “If I wish to speak with an employee, I will endeavour to speak face to face in the office, or pick up the phone and give them a call. There is only so much emotion and rapport you can build and display via email”. Ditch the emails unless there is no other alternative, and ensure you speak regularly to your employees so they understand complex matters.
3. Use team-building activities
Team building activities can have a huge impact on communication with employees. Team building events can build trust, lessen conflict, and improve communication.
The sooner you begin to build your employee communication strategy, the sooner you will be on your way to increased productivity, a motivated workforce, and larger profits. This is something that cannot be ignored by bosses now and in the future.
© 2019 Just Recruitment Group Ltd
Published: 9 December 2019
|Sector:||Engineering and Manufacturing
|Salary:||£20,000 - £26,000 per annum|
Just Recruitment is seeking a Small Plant Maintenance Engineer to join a company on the outskirts of Halstead, Essex.
Key skills and experience required:
The company will consider a graduate/college leaver with a genuine interest in Mechanics / Engineering, as they can offer in-house training and guidance.
A competitive salary is on offer with a wide range of additional benefits.
Performance-based yearly bonus scheme, with 50% paid in December and 50% in March.
23 days paid holiday plus the statutory Bank holidays.
Health insurance policy that contributes towards dentist/optician costs, physiotherapy etc. Recently-refurbished canteen serving subsidised healthy meals produced by our experienced chef.
Working Monday to Friday, 7.30am–4.30pm – Must be flexible to work shifts to assist with holiday cover/absence when needed.
|Sector:||Engineering and Manufacturing
|Salary:||Competitive depending on experience|
Just Recruitment is recruiting for an experienced Mechanical, Electrical and Trim (MET) Technician on behalf of a company based on the outskirts of Sudbury.
You will be keen to get involved with all aspects of the Bodyshop.
|Sector:||Property and Construction
|Salary:||£20,000 - £24,000 per annum|
Just Recruitment is recruiting for a Semi-Experienced Estimator on behalf of a company based in Earls Colne, Essex.
Your main responsibilities:
Working Monday - Friday, 40 hour week.
Free parking is available.
23 days annual leave plus bank holidays.
|Sector:||Recruitment and HR
|Salary:||£20,000 - £22,000 per annum|
Are you an experienced HR Administrator looking for your next role?
Just Recruitment is recruiting for an HR Administrator to join a company on a part-time basis (20-25 hours per week) to cover maternity.
Your duties will include:
You will have experience in working with confidential information and in an HR environment, as well as have good analytical skills.
This is a part-time, contract position working 20-25 hours per week.
Interested? Apply today!