How to make an impact in your new job

How to make an impact in your new job

Starting a new job? Ernie Richardson explains how you can hit the ground running

Starting a new job is always a challenge. You have to get used to a new set of relationships, find your way around a new office and learn a whole array of new tasks.

Just to add to the pressure, you’ll probably be eager to make a strong impression on your new colleagues. You’ll want them to think you know what you’re doing, to trust your judgment and, if you’re the boss, respect you from the get go.

So here are five things to help you settle into a new role.

1) Take your time

We know how it is. You’re starting a new role and want to have an instant impact. It’s tempting to rush in and make changes, to offer your strong opinions right from the start.

But the experts at Just Recruitment Group Ltd advise taking your time before ringing the changes.

“Get to know the systems already in place,” says the company’s founder and director Jenny Wrightson. “Things are usually done a certain way for a very good reason, and you won’t make any friends by criticising them without fully understanding that hinterland.

“Over time, you’ll certainly be in a position to suggest improvements and to make your presence felt. But for the first month or so, just watch, learn and ponder. There’s plenty of time to influence how things are done once you’re settled into your new role.”

"One sure-fire way of building rapport with your new colleagues is to seek their advice."  

2) Build relationships

It can be hard to build trust with a new team, so you need to work on establishing strong relationships with colleagues.

Take time to get to know them, ask them about themselves and show an interest in their lives. That will help you establish a rapport, meaning they’re more likely to trust your judgment.

A box of doughnuts in the staff kitchen can go a long way to helping you build good relationships with new colleagues. But don’t go overboard. If you seem too eager, you may find it alienates people who think you’re too keen to impress.

3) Ask advice

One sure-fire way of building rapport with your new colleagues is to seek their advice, says Mrs Wrightson.

“Everyone likes to feel as if their opinions matter, as if they have expertise to share. Make a point of asking colleagues for their advice and opinions, even if it’s only in response to simple questions that will help you settle in. If people feel like you value their advice, they’re more likely to let you in. And that’s when you can start working effectively together.”

How to make an impact in your new job4) Steady the ship

Whether you’re the first person to hold your new role, or you’ve taken over from someone else, it’s likely there will be a bit of an unsettled atmosphere among colleagues.

Any change in personnel wrongfoots people in the workplace – people get used to things being a certain way, and a new face takes some getting used to. For that reason, it’s worth reassuring people and taking time to find out about the history of your role. If there are wounds that need healing, you’ll need to tread carefully.

Equally, if people see your appointment as an opportunity for a bright new dawn, you’ll need to manage expectations.

5) Remember that little things make a big difference

What you wear, how you set up your office, the sincerity with which you speak to colleagues: when you start a new job, everything is scrutinised by those around you.

While it’s important not to overthink how you come across, it’s worth being mindful that people will make judgments on the basis of the initial impression you create.

“It’s back to the bringing doughnuts idea,” concludes Jenny Wrightson. “Turn up with a box of treats, a warm smile and an openness to the people around you and you’ll find it much easier to settle in.

“But the main advice is to be yourself. People spot insincerity a mile away. Show them what they’re getting from the outset and you should enjoy a smooth entry into your new working environment.”

 

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Published: 16 April 2025
© Copyright Just Recruitment Group Ltd 2025

Jobs currently available

Customer Services Executive
Sector: Customer Service
Salary: Discussed on application
Location: Sudbury, Suffolk
Role: Full Time
Contract: Permanent
Job ref: TB14
About the role

Just Recruitment is recruiting for a Customer Services Executive for a manufacturer based in Sudbury, Suffolk.

As a Customer Services Executive, you will play a key role within the sales and marketing team — delivering exceptional service to both new and existing customers while managing ongoing accounts.

You will answer customer questions, solve problems, and provide information about the company’s products and services — all while building strong relationships and ensuring long-term customer satisfaction.

Key responsibilities include:

  • Assess incoming enquiries from direct communication or the sales team
  • Create quotations and tender documentation
  • Follow up on quotations at appropriate points in the process
  • Manage the CRM system
  • Manage the lead generation tools
  • Processing incoming sales orders
  • Liaise with the order fulfilment team for the smooth supply of products to customers
  • Manage any after-sales requirements
  • Help project manage key projects and clients

Role requirements include:

  • Must possess excellent communication skills, both oral and written
  • Previous experience in a similar role is preferable
  • Experience within the engineering/manufacturing sector is preferred
  • Good knowledge of and proficiency in Microsoft Office and basic database skills
  • Must be able to understand business calculations and be competent to correspond via email in a professional manner
  • Must be an excellent face-to-face communicator
  • Telephone communication skills are of a high standard
  • One of the keys to success is to develop professional relationships with decision makers, and so the ability to ‘connect’ with people and build networks should come naturally
  • You will be based at the Sudbury office, with occasional requirements for site and customer visits

Skills and qualifications to include:

  • A highly capable person with strong planning and scheduling skills
  • Self–driven, results-oriented, and with a positive outlook and a clear focus on high-quality standards
  • An independent person with good organisation and planning skills, who is capable of objectively assessing and improving their own and the department’s performance
  • Must be reliable, tolerant, and be able to work under pressure. The ability to be professional at all times and represent the company in a professional manner is a prerequisite
  • Tenacity and the ability to see things through to the end goal are desired traits
  • Must be able to work alone as well as work within a team
  • When required, able to work extra hours to accommodate the business needs, which may include occasional travel


Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

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Technical Sales / Applications Engineer
Sector: Engineering and Manufacturing
Salary: £26,000 - £34,000 per annum
Location: Tiverton, Devon
Role: Full Time
Contract: Permanent
Job ref: TB13
About the role

Just Recruitment is seeking a Technical Sales / Applications Engineer for a leading client in Tiverton, Devon — an excellent opportunity for a graduate, higher apprentice, or experienced engineer to develop their career within a technical engineering environment.

Reporting to the Technical Sales Manager, this role will focus on the promotion and sales of company products to prospective, new and existing customers.

Scope:

  • Providing a Technical Sales Service to Customers
  • Dealing first-hand with customer enquiries, by telephone and digital meetings where required
  • Solving Design Problems and providing new design solutions
  • Checking and validating applications, preparing costings and quotations
  • Preparation of drawings
  • Assisting the manufacturing team with design builds

Required qualifications/experience include:

  • Ideally qualified to HNC minimum in mechanical engineering
  • Consideration given to applicants with a Mechanical Design background and good CAD skills
  • Knowledge of Machine and Production processes is advantageous
  • Working knowledge of 3D design tools such as SolidWorks or AutoCAD

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Procurement Manager
Sector: Purchasing and Merchandising
Salary: Discussed on application
Location: Sudbury, Suffolk
Role: Full Time
Contract: Permanent
Job ref: TB11
About the role

Just Recruitment is working with a growing manufacturing business based on the outskirts of Sudbury, in the search for a talented Procurement Manager to join their expanding team.

Required skills and qualifications:

  • CIPS Qualified - min level 5.
  • Substantial experience in a procurement leadership role within the food, ingredients, manufacturing, or FMCG sectors.
  • Experience in leading and developing high-performance teams.
  • Strong Negotiation and Supplier Management skills.

The key purpose of this role is to lead the delivery of greater strategic and operational value of the procurement function and help to deliver business-critical goals.

This is a hands-on, strategic, and operational role that requires a confident leader with deep procurement expertise and the ability to inspire and develop a team.

You will work closely with the Supply Chain Manager to shape and implement a fit-for-purpose procurement strategy, ensuring alignment with business goals across quality, cost, sustainability, and risk management. This role is pivotal in maintaining robust and value-driven supplier relationships while enabling continuous improvement in all procurement activities.

You will also oversee raw material planning and call-offs, ensuring that the business maintains the right balance between availability and inventory control — essential for production continuity and working capital efficiency.

This role includes direct line management of a Procurement Specialist, supporting their development and day-to-day activity management.

Key duties include:

  • Develop and implement a comprehensive procurement strategy aligned with business objectives, operational needs, and sustainability goals.
  • Identify, evaluate, and manage suppliers across raw materials, packaging, and indirect categories to ensure quality, continuity and cost-effectiveness.
  • Collaborate with the Supply Chain Manager and other departments to align procurement with broader supply chain goals and business plans.
  • Contribute to the company’s sustainability, traceability and ethical sourcing commitments through strategic supplier partnerships.
  • Oversee the procurement of raw materials, packaging, indirect goods and services, and CAPEX items, ensuring optimal quality, cost and delivery performance.
  • Manage tendering processes, contract negotiation and supplier onboarding activities.
  • Ensure the ERP system is updated and used effectively for procurement activities and reporting.
  • Monitor and report on procurement KPIs, savings and supplier performance metrics.
  • Build and maintain strong relationships with key suppliers and service providers, driving continuous improvement and innovation.
  • Lead supplier performance reviews, audits and corrective action processes.
  • Identify and assess risks within the supply base and implement mitigation strategies to ensure business continuity.
  • Lead, mentor and develop the procurement team to achieve high levels of engagement, performance and professional growth.
  • Foster a culture of accountability, collaboration and continuous learning within the team.
  • Support the wider Supply Chain team by contributing to cross-functional initiatives and projects.
  • Ensure adherence to company procurement policies, financial controls and ethical standards.
  • Support internal and external audits with relevant documentation and compliance reporting.
  • Drive process improvement initiatives and embed best practices across the procurement function.

Build and nurture key working relationships with Production, Quality Assurance, Finance, Warehousing, Sales and Commercial Teams, Suppliers, Logistics Providers and Regulatory Bodies.

This is an excellent opportunity to drive change within a business — offering a great working environment.

Working hours for this role are Monday to Friday, 8am - 5pm, although some flexibility is required.

Please note that due to the location of the business, you must have access to your own transport.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Purchasing Supervisor
Sector: Purchasing and Merchandising
Location: Ipswich
Role: Full Time
Contract: Permanent
Job ref: JC24
About the role

Just Recruitment is partnering with a growing, industry-leading organisation in Ipswich to recruit a Purchasing Supervisor.

Working collaboratively within a fast-paced, team-oriented purchasing function, you will take responsibility for taking the highly successful Purchasing Team to the next level of procurement. Reporting to the Purchasing Manager, the emphasis of the role is to work with existing team members to build key skills and to improve current processes. It will involve resolving daily issues, building and maintaining supplier relationships and helping to build the future purchasing team.

Duties include:

  • Primary responsibility for the daily management of specific team members.
  • Provide structured training and guidance to proactively encourage individual and team development, ensuring team succession planning.
  • Empower the team to take ownership of their roles/responsibilities.
  • Responsible for managing up and organising updates/meetings with the Team Manager.
  • Actively work with other supervisors and management to ensure a consistent approach within the department.
  • Resolution of daily issues—including data collation of issues.
  • Manage supplier relationships and performance.
  • Lead on supplier lead time reviews and relevant internal updates.
  • Present data on monthly spend and KPIs, and non-conformance tracking.
  • Lead on-demand planning, working with the external Sales Team and suppliers to provide forecasting.
  • Participate in pricing reviews.
  • Deliver guidance and training daily to the team.
  • Proactively work on team engagement through coaching, mentoring and regular 1-2-1s.

Key skills/qualifications required include:

  • CIPS level 4 achieved or prepared to undertake.
  • Leadership skills.
  • Ability to develop and maintain commercial awareness, internally and industry-wide.
  • A proactive approach with a “can-do” attitude and the ability to motivate others.
  • Analytical skills with strong problem-solving ability.
  • Proven negotiation skills.
  • Good understanding of supply chain procedures.
  • Proven advanced level of Computer literacy - Microsoft Excel/Word/Access.
  • Sound Administrative experience. Knowledge of ERP.

Hybrid working will be available after successful completion of the probationary period (min. of 3 days in the office, up to 2 days at home).

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

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Brand Coordinator
Sector: Purchasing and Merchandising
Location: Braintree
Role: Full Time
Contract: Permanent
Job ref: JC23
About the role

Just Recruitment is delighted to be supporting a well-regarded business based in Braintree who are recruiting for a Brand Coordinator to add to their team.

As a Brand Coordinator, you will manage the entire process from product development to customer delivery, including:

  • Product development and follow-up in collaboration with customers, Sales and Business Development Managers, and your international colleagues
  • Daily contact with customers
  • Daily communication with colleagues across multiple production sites
  • Creating and maintaining master data
  • Inventory planning
  • Monitoring KPIs such as delivery times and coverage

Role requirements include:

  • Strong commercial skills
  • Proactive, action-oriented and self-motivated
  • Ability to manage multiple projects simultaneously and maintain an overview
  • Service-minded and skilled at building and maintaining good relationships
  • Working systematically and structured
  • Desire to advance your career within the company and build long-term relationships with customers and colleagues
  • Have more than 2 years of experience in purchasing or as a purchasing assistant

Working hours: Monday to Friday 8.30am - 5.00pm

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

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