How to succeed as a newbie recruitment consultant

Jody Collings was a hotel manager before beginning her career with Just Recruitment Group Ltd, where she oversees the trainee scheme. She shares her tips to help newcomers thrive

    There’s a sense of excitement when you know you’ve found the perfect person for a vacancy.  

I’ve always loved dealing with people. I think that’s crucial if you want to work in recruitment. You have to be interested in people, and want to understand what makes them tick. That’s how you match candidates to jobs.

Recruitment is a two-way process. It’s not enough to understand a candidate’s needs. You also have to establish a rapport with employers, in order to grasp precisely what they’re looking for.

When I work with our trainees, I concentrate on their communication skills. If you can’t hold a conversation with someone, this isn’t the industry to work in. So much of what we do relies on listening, then responding to what you’ve been told.

Training is vital, but you can’t teach everything. I didn’t follow a formal training programme when I started working at Just Recruitment four years ago. I learnt on the job, and picked up skills by observing colleagues.

Our trainee scheme is intended to equip the next generation of recruitment consultants. It’s a real privilege to be involved in mentoring this group of new recruits. They’re all eager to learn, and ask loads of great questions.

You can’t be half-hearted about working in recruitment. Ours is a hard-nosed, demanding industry. If you succeed, the rewards are fantastic. But you really need to crave them if you’re to thrive.

Effective recruiters have inquiring minds. Yes, we tend to be great talkers. But unless we know what our clients need, and what our candidates are looking for in a job, we won’t stand any chance of bringing the two together.

Our trainees are like sponges. They’re so eager to learn that it’s a joy to work with them. We offer a mixed programme to build their skills, and they’re already showing great potential.

It’s great to be involved in an innovative training programme. The recruitment industry hasn’t always been good at bringing on fresh talent. Just Recruitment’s new trainee scheme is at the vanguard, and I’m proud of what we’re achieving.

I still get a buzz out of placing a candidate. There’s a sense of excitement when you know you’ve found the perfect person for a vacancy. If you lose that thrill, there’s probably not much point turning up for work.

Enthusiasm, commitment, hard work and determination. They’re the characteristics I’m trying to instil in our trainees. Get them under your belt, and you’ll have a bright future in recruitment.

© Copyright Just Recruitment 2018

If you liked this article you may like to read: Six of the best reasons to work in recruitment

You may also like: How do you choose the best recruitment agency for you?

Jobs currently available

New job
Field Service Engineer (North West Region)
Sector: Engineering and Manufacturing
Salary: Competitive
Location: North West
Role: Full Time
Contract: Permanent
Job ref: 913740
About the role

Just Recruitment is working with a growing, industry-leading business seeking to add a Field Service Engineer to its team. This role will cover the North West region, including Manchester, Lancashire, and the surrounding areas.

The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown, and maintenance of the company’s range of capital equipment across a variety of environments in the North West.

Duties include:

  • Installation, commissioning, maintenance, and fault finding of a wide range of different manufactured and third‐party equipment.
  • Provide user training to end clients when required.
  • Provide feedback to customers on any issues raised during a commissioning, maintenance, or fault‐finding visit.

To be considered for this exciting role, you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of level 3 or above in electrical installation/engineering/maintenance or another relevant technical discipline with 3 years’ experience. Alternatively, a gold card electrician would be considered along with 2391 testing and inspection.

Applicants are welcome from a wide range of equipment backgrounds.

You must have impeccable customer service skills and a confident and professional manner in customer-facing environments.

Key requirements include:

  • Previous experience in performing in a technical field service team.
  • Clear and concise written and spoken communication skills.
  • Ability to present information in a structured and balanced way.
  • Good working knowledge of Word and Excel.
  • Ability to work as part of a team.
  • Positive ‘can‐do’ attitude.
  • Problem solver ‐ ability to engineer solutions on the job.
  • Ability to work and manage in a high‐pressure environment.
  • Work autonomously, taking initiative to resolve customer issues.
  • Willing to travel and work unsociable hours when needed.
  • Some overnight stays are required.

This is an excellent opportunity to join a world-class organisation.

You will be:

  • Joining a national team of Field Service personnel who take great pride in their work and who aim to build upon long-term relationships with customers.
  • Continually challenged as you are exposed to new technologies.
  • You will receive constant support and guidance from senior management, and your technical knowledge will be enhanced through training courses.

For those with the desire, there are opportunities to progress your career within the department and into the wider company.

In return, you will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including a competitive salary, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market-leading organisation.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

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New job
Electrical Maintenance Engineer
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Tiverton, Devon
Role: Full Time
Contract: Permanent
Job ref: TB25
About the role

Just Recruitment is seeking a Maintenance Engineer for a company based in Tiverton, Devon.

You will need to have an electrical bias and ideally have experience in an industrial or manufacturing environment.

The key objective of this role is to support the efficient operation of production facilities.

This includes:

  • Conducting regular safety inspections.
  • Performing both preventative and reactive maintenance on CNC machinery, and maintaining all site electrical systems.
  • Identifying and implementing improvements to increase efficiency, reduce downtime, and manage external contractors and maintenance resources.
  • Experience with CNC machinery is essential as a significant part of the role involves performing preventative and reactive maintenance on CNC machinery, including diagnostics and repair of control systems (Fanuc, Siemens, Hurco), and overseeing calibrations.
  • The role will also involve installation, testing, and maintenance of site electrical systems, including EV chargers.
  • Diagnosing and repairing electrical faults within machinery and control systems.
  • Overseeing machine calibrations and alignments.
  • Experience with PLC control systems.

Qualifications:

An electrical engineering qualification such as City & Guilds, HNC/HND, or equivalent is essential.

Hours:

39 hour working week: Monday to Thursday, 7am - 4pm and Friday 7am - 12pm.

This role offers Excellent Benefits, including:

  • 25 days holiday per annum, plus bank holidays
  • Company contributions to pension.
  • Healthcare cashback scheme.
  • Free on-site parking.
  • Opportunities for overtime at a premium rate.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
New job
Material Process Technician
Sector: Engineering and Manufacturing
Salary: Discussed on application
Location: Braintree, Essex
Role: Full Time
Contract: Permanent
Job ref: TB24
About the role

Just Recruitment is recruiting for a Material Process Technician for their client based in Braintree, Essex.

Preference will be given to candidates with a background in science, chemistry or materials.

Duties will involve:

  • The production of technical data sheets.
  • Inspection of materials and evaluate product specifications.
  • Manufacturing materials and product samples for internal or customer use.
  • Monitoring and managing stock levels of raw materials and compounds.
  • Assisting in R&D.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more