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Customer Services Executive
Sector: Customer Service
Salary: Discussed on application
Role: Full Time
Contract: Permanent
Location: Sudbury, Suffolk
Job ref: TB14
About the role

Just Recruitment is recruiting for a Customer Services Executive for a manufacturer based in Sudbury, Suffolk.

As a Customer Services Executive, you will play a key role within the sales and marketing team — delivering exceptional service to both new and existing customers while managing ongoing accounts.

You will answer customer questions, solve problems, and provide information about the company’s products and services — all while building strong relationships and ensuring long-term customer satisfaction.

Key responsibilities include:

  • Assess incoming enquiries from direct communication or the sales team
  • Create quotations and tender documentation
  • Follow up on quotations at appropriate points in the process
  • Manage the CRM system
  • Manage the lead generation tools
  • Processing incoming sales orders
  • Liaise with the order fulfilment team for the smooth supply of products to customers
  • Manage any after-sales requirements
  • Help project manage key projects and clients

Role requirements include:

  • Must possess excellent communication skills, both oral and written
  • Previous experience in a similar role is preferable
  • Experience within the engineering/manufacturing sector is preferred
  • Good knowledge of and proficiency in Microsoft Office and basic database skills
  • Must be able to understand business calculations and be competent to correspond via email in a professional manner
  • Must be an excellent face-to-face communicator
  • Telephone communication skills are of a high standard
  • One of the keys to success is to develop professional relationships with decision makers, and so the ability to ‘connect’ with people and build networks should come naturally
  • You will be based at the Sudbury office, with occasional requirements for site and customer visits

Skills and qualifications to include:

  • A highly capable person with strong planning and scheduling skills
  • Self–driven, results-oriented, and with a positive outlook and a clear focus on high-quality standards
  • An independent person with good organisation and planning skills, who is capable of objectively assessing and improving their own and the department’s performance
  • Must be reliable, tolerant, and be able to work under pressure. The ability to be professional at all times and represent the company in a professional manner is a prerequisite
  • Tenacity and the ability to see things through to the end goal are desired traits
  • Must be able to work alone as well as work within a team
  • When required, able to work extra hours to accommodate the business needs, which may include occasional travel


Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

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Procurement Manager
Sector: Purchasing and Merchandising
Salary: Discussed on application
Role: Full Time
Contract: Permanent
Location: Sudbury, Suffolk
Job ref: TB11
About the role

Just Recruitment is working with a growing manufacturing business based on the outskirts of Sudbury, in the search for a talented Procurement Manager to join their expanding team.

Required skills and qualifications:

  • CIPS Qualified - min level 5.
  • Substantial experience in a procurement leadership role within the food, ingredients, manufacturing, or FMCG sectors.
  • Experience in leading and developing high-performance teams.
  • Strong Negotiation and Supplier Management skills.

The key purpose of this role is to lead the delivery of greater strategic and operational value of the procurement function and help to deliver business-critical goals.

This is a hands-on, strategic, and operational role that requires a confident leader with deep procurement expertise and the ability to inspire and develop a team.

You will work closely with the Supply Chain Manager to shape and implement a fit-for-purpose procurement strategy, ensuring alignment with business goals across quality, cost, sustainability, and risk management. This role is pivotal in maintaining robust and value-driven supplier relationships while enabling continuous improvement in all procurement activities.

You will also oversee raw material planning and call-offs, ensuring that the business maintains the right balance between availability and inventory control — essential for production continuity and working capital efficiency.

This role includes direct line management of a Procurement Specialist, supporting their development and day-to-day activity management.

Key duties include:

  • Develop and implement a comprehensive procurement strategy aligned with business objectives, operational needs, and sustainability goals.
  • Identify, evaluate, and manage suppliers across raw materials, packaging, and indirect categories to ensure quality, continuity and cost-effectiveness.
  • Collaborate with the Supply Chain Manager and other departments to align procurement with broader supply chain goals and business plans.
  • Contribute to the company’s sustainability, traceability and ethical sourcing commitments through strategic supplier partnerships.
  • Oversee the procurement of raw materials, packaging, indirect goods and services, and CAPEX items, ensuring optimal quality, cost and delivery performance.
  • Manage tendering processes, contract negotiation and supplier onboarding activities.
  • Ensure the ERP system is updated and used effectively for procurement activities and reporting.
  • Monitor and report on procurement KPIs, savings and supplier performance metrics.
  • Build and maintain strong relationships with key suppliers and service providers, driving continuous improvement and innovation.
  • Lead supplier performance reviews, audits and corrective action processes.
  • Identify and assess risks within the supply base and implement mitigation strategies to ensure business continuity.
  • Lead, mentor and develop the procurement team to achieve high levels of engagement, performance and professional growth.
  • Foster a culture of accountability, collaboration and continuous learning within the team.
  • Support the wider Supply Chain team by contributing to cross-functional initiatives and projects.
  • Ensure adherence to company procurement policies, financial controls and ethical standards.
  • Support internal and external audits with relevant documentation and compliance reporting.
  • Drive process improvement initiatives and embed best practices across the procurement function.

Build and nurture key working relationships with Production, Quality Assurance, Finance, Warehousing, Sales and Commercial Teams, Suppliers, Logistics Providers and Regulatory Bodies.

This is an excellent opportunity to drive change within a business — offering a great working environment.

Working hours for this role are Monday to Friday, 8am - 5pm, although some flexibility is required.

Please note that due to the location of the business, you must have access to your own transport.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

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Multi-skilled Maintenance Engineer
Sector: Engineering and Manufacturing
Salary: Competitive
Role: Full Time
Contract: Permanent
Location: Sudbury
Job ref: 913732
About the role

Just Recruitment is partnering with a global organisation with a manufacturing facility near Sudbury. They are looking for a talented Multi-Skilled Maintenance Engineer to join their expanding team.

Key roles and responsibilities include:

  • Assist with the layout of the site, being involved with and understanding the installation of new services during the development of the site
  • Assist with the layout of the equipment, being involved with and understanding the installation of new equipment and the production process flow
  • Be a key member of the Engineering team in the creation of the:
    • Site Engineering maintenance department.
    • Site Engineering maintenance facility.
    • Site Engineering control system, maintenance schedules and procedures (CMMS computerised maintenance management system).
    • Site Engineering technical stores.
    • Site Engineering technical library, both manual and electronic.
  • Fault finding and problem solving on a variety of production and site equipment.
  • Create and carry out planned maintenance schedules.
  • Liaise with suppliers and service companies regarding problem-solving and service engineer visits.
  • Identify spare parts for all equipment, in line with business strategies.
  • Liaise with Production teams and identify, implement, and optimise improvements to machinery and plant.
  • Identify and carry out Engineering improvement projects when required.
  • Actively train down skills through standardised work to both Production Operatives through TPM & other shift Engineers.
  • Work with suppliers in the installation of new and existing plant and equipment.
  • Provide technical assistance to aid in the verification of new equipment.

Essential qualifications and experience required:

  • Experience in a manufacturing environment.
  • HNC Engineering Qualification.
  • Experience in PPM and TPM.
  • Experienced in both mechanical and electrical fault-finding.
  • Experience in a fast-paced maintenance department.

This is an excellent opportunity to join a growing business that offers a competitive salary and a great working location.

Please note: Due to the company’s location, you must have access to your own transport.

This role involves split shifts during the day, Monday to Friday only.

Please note that you are required to be on call-out, on a rota basis, once a month to cover evenings and weekends.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

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Plastic Moulding Technician
Sector: Engineering and Manufacturing
Salary: Competitive
Role: Full Time
Contract: Permanent
Location: Sudbury
Job ref: 913703
About the role

Just Recruitment is working with a long-standing manufacturing business based in Sudbury to recruit a 'Plastic Moulding Technician' to join their team.

The key purpose of this role is to set moulding machines under the direct supervision of the Supervisor/Manager and to ensure the smooth running of the production process and guarantee that all products are produced to the stated specifications.

Key duties include:

  • Setting the correct tool into the moulding machine as required, using clamps, bolts and hand tools as necessary.
  • Setting machine controls to regulate temperature, moulding pressure and cycle time according to the specification/procedures for each job card.
  • Ensuring the correct raw materials are added to the hopper and then commencing production.
  • Being responsible for ensuring that the machine operator is aware of the necessary work required of them for the correct quality of the finished product.
  • Carrying out all repairs and maintenance as required throughout the shift.
  • Liaising with the General Manager to ensure the smooth running of the shop floor and organisation of the work schedule.
  • Reporting any problems, breakdowns, staffing issues, etc., to the General Manager or Administrator in a timely fashion.
  • Ensuring that all machines are set and ready to run for the Operators to commence their shift.
  • Ensuring that each operator is completely aware of all aspects of the work that they are given to do and understands the importance of Quality Checking and hourly checking procedures.
  • Ensuring that all product is correctly labelled and identifiable, including anything in the regrind room.
  • Ensuring that good housekeeping is maintained at all times.

Key requirements for this role include:

  • Previous experience in a similar role.
  • Excellent written and verbal communication skills.
  • Ability to plan and organise within strict deadlines.
  • Excellent team worker, with the ability and self-discipline to work alone effectively.
  • Positive approach to production support and customer service.
  • Highly driven and self-motivated.
  • Maintains a professional attitude, keeps calm and controlled.
  • Confident working in a demanding and pressurised environment.
  • Adaptable and flexible in approach to change.
  • Proactive decision-making and problem-solving skills.
  • Ability to use conceptual thinking and awareness to generate new ideas.

This is a Monday to Friday role, working on a split shift schedule.

Free parking is available on-site.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
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Warehouse Operative
Sector: Warehouse
Salary: £12.21 per hour
Role: Full Time
Contract: Temporary
Location: Sudbury
Job ref: JT-SUD-WO-0625
About the role

Just Temps is proud to be supporting our client based in Sudbury, Suffolk, in their search for a reliable and hardworking Warehouse Operative to join their busy team.

The role:

This is a demanding role that involves a mix of outdoor yard work and factory duties. The work environment can be dusty, and tasks often involve heavy lifting, so you’ll need to be okay with heavy lifting and happy working outdoors in all weather conditions.

Key responsibilities include:

  • Manual handling of goods and materials
  • Yard work, including loading/unloading
  • General warehouse and factory duties
  • Keeping work areas clean and safe
  • Adhering to all health & safety procedures

Requirements include:

  • Previous experience in a similar role is preferred
  • Comfortable with heavy lifting and active work
  • Reliable, punctual, and hard-working
  • Able to work outdoors in all weather conditions
  • Good team player with a positive attitude

Benefits include:

  • Full-time hours, Monday to Friday – 8.00am to 5.00pm
  • Support from the Just Temps team throughout your placement
  • Opportunity for ongoing work

 

Just Temps acts as an Employment Business for the supply of Temporary Staff.
The salary advertised is the bracket available for this position. 
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

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